MIS 444 Information Resource Management Ahituv Neumann Riley

MIS 444 Information Resource Management Ahituv, Neumann, & Riley Ch. 1: Introduction 1

Information as a Resource • Produced by information systems • Vital to the operation and management of organizations • Not a natural resource subject to great expense or political constraints • Not acquired mostly outside the organization • Potentially the most cost-effective resource Ahituv, Neumann, & Riley Ch. 1: Introduction 2

Three Basic Concepts • Information: data that has been processed and is meaningful to a user • System: a set of components that operate together to achieve a common purpose • Organization: the users of information produced by an information system belong to a system called the “organization” Ahituv, Neumann, & Riley Ch. 1: Introduction 3

Information System Structure • • Centralized Decentralized Distributed Most organizations are served by a federation of information systems, rather than a single information system Ahituv, Neumann, & Riley Ch. 1: Introduction 4

Components and Disciplines • Communication theory: coding and transmission of events • Systems analysis: logic and methods of converting data to information • Computer science & software engineering: data processing technology • Computer and information economics: economic valuation of a system Ahituv, Neumann, & Riley Ch. 1: Introduction 5

Components and Disciplines, cont’d. • Decision theory, statistics, and microeconomics: underlie computer and information economics • Cognitive psychology: human parts of the process • Artificial intelligence: machine simulation of human processes Ahituv, Neumann, & Riley Ch. 1: Introduction 6

Other Disciplines • • Management science Management theory Organizational theory General systems theory Ahituv, Neumann, & Riley Ch. 1: Introduction 7

The Successful System • • Profitable Improve Performance Applied to Major Problem (Mission) User Satisfaction Ahituv, Neumann, & Riley Ch. 1: Introduction 8

The Successful System(cont. ) “The development of an information system is not merely a technological project, for it also has managerial, organizational, and behavioral implications” Ahituv, Neumann, & Riley Ch. 1: Introduction 9

Systems • Life Consists of a continuing series of decisions. • We live, work, and function in various systems. Ahituv, Neumann, & Riley Ch. 1: Introduction 10

Critical Variables • • • User involvement User attitudes and cognitive style Top-management support Budgets User education and training Psychological climate (i. e. , culture) Organizational maturity Resource availability Organization size Etc. Ahituv, Neumann, & Riley Ch. 1: Introduction 11