MINISTERO DELLINTERNO DIPARTIMENTO DEI VIGILI DEL FUOCO DEL

MINISTERO DELL’INTERNO DIPARTIMENTO DEI VIGILI DEL FUOCO DEL SOCCORSO PUBBLICO E DELLA DIFESA CIVILE CAP & European Emergency Response Capacity Control Centre interoperability Stefano Marsella & Marcello Marzoli Negombo, 16 June 2014 – CAP Implementation Workshp

MINISTERO DELL’INTERNO DIPARTIMENTO DEI VIGILI DEL FUOCO DEL SOCCORSO PUBBLICO E DELLA DIFESA CIVILE Overview • Italian National Fire Corps (CNVVF) • Interoperability btw CNVVF and emergency stakeholders Control Centers • side effect: Interoperability within CNVVF branches • Case 1: cooperative search for missing people in hostile environment • Case 2: public warning to evacuate WUI for an approaching forest fire • Case 3: Response to L’Aquila earthquake (April 2009) • European Emergency Response Capacity Negombo, 16 June 2014 – CAP Implementation Workshp

MINISTERO DELL’INTERNO DIPARTIMENTO DEI VIGILI DEL FUOCO DEL SOCCORSO PUBBLICO E DELLA DIFESA CIVILE Italian National Fire Corps Ministry of Interior Italian National Fire Corps 18 Regional Directorates 100 Provincial HQ 700 Fire Stations 35. 000 Firemen Negombo, 16 June 2014 – CAP Implementation Workshp

MINISTERO DELL’INTERNO DIPARTIMENTO DEI VIGILI DEL FUOCO DEL SOCCORSO PUBBLICO E DELLA DIFESA CIVILE Interoperability btw Control Centers The 100 CNVVF Control Centers cooperate and exchange info daily with a large number of other first responders’ C&C type of incident selected on the basis of: location /jurisdiction Negombo, 16 June 2014 – CAP Implementation Workshp

MINISTERO DELL’INTERNO DIPARTIMENTO DEI VIGILI DEL FUOCO DEL SOCCORSO PUBBLICO E DELLA DIFESA CIVILE Common Operational Picture Since the first calls, each Control Centre try to collect as much data as possible from the calling citizens to assess type and scale of the event Notwithstanding the effort, the op. pictures remain confuse, incomplete, contradictory Negombo, 16 June 2014 – CAP Implementation Workshp

MINISTERO DELL’INTERNO DIPARTIMENTO DEI VIGILI DEL FUOCO DEL SOCCORSO PUBBLICO E DELLA DIFESA CIVILE COP & Unified Control Centre To solve the issue, many push for one only Control Room able to coordinate the others and build up one only operational picture Negombo, 16 June 2014 – CAP Implementation Workshp

MINISTERO DELL’INTERNO DIPARTIMENTO DEI VIGILI DEL FUOCO DEL SOCCORSO PUBBLICO E DELLA DIFESA CIVILE COP and unified control center Even though a unified control room can solve the coordination problem btw the rescuers’ directly involved It is almost impossible to include all the cooperating organisations (e. g. ) Local Police RN Squads Technical Services CB Squads Local Volunteer Fire Brigades Bomb Squads Local Volunteer ambulance serv. Emergency Assistance Numbers Not only for ‘improper’ mutual competition But because they often need to have access to a different set of info and cannot share all of their data with the others Negombo, 16 June 2014 – CAP Implementation Workshp

MINISTERO DELL’INTERNO DIPARTIMENTO DEI VIGILI DEL FUOCO DEL SOCCORSO PUBBLICO E DELLA DIFESA CIVILE COP and multilateral data exchange Each rescuers’ Control room need a different perspective of the same operational picture Where a unified control room is implemented, firstly it build up the common picture, then filters are applied to build the customised picture to fulfill each rescuers needs But filtering is a tricky process, valuable info can be cut off, whereas other info passed on could reveal itself unnecessary then confusing It is wiser to take a step back: Ø avoid to centralise all the available info Ø enhance the exchange of info between the existing control rooms Negombo, 16 June 2014 – CAP Implementation Workshp

MINISTERO DELL’INTERNO DIPARTIMENTO DEI VIGILI DEL FUOCO DEL SOCCORSO PUBBLICO E DELLA DIFESA CIVILE Data exchange: present situation Control Centers use sophisticated IT systems, but different ones Negombo, 16 June 2014 – CAP Implementation Workshp

MINISTERO DELL’INTERNO DIPARTIMENTO DEI VIGILI DEL FUOCO DEL SOCCORSO PUBBLICO E DELLA DIFESA CIVILE Data exchange: present situation One C&C collect info from the citizens call the other C&C to pass the info input data into their system who input again data into his system Negombo, 16 June 2014 – CAP Implementation Workshp

MINISTERO DELL’INTERNO DIPARTIMENTO DEI VIGILI DEL FUOCO DEL SOCCORSO PUBBLICO E DELLA DIFESA CIVILE Why not to exchange data too? & Using voice as the only “communication device” seems ineffective Cons: Time and accuracy lost in spelling names, roads, numbers Plus: Consolidated procedures? Legal basis? Traceability? Only one real plus: it is the only “channel” fully interoperable Negombo, 16 June 2014 – CAP Implementation Workshp

MINISTERO DELL’INTERNO DIPARTIMENTO DEI VIGILI DEL FUOCO DEL SOCCORSO PUBBLICO E DELLA DIFESA CIVILE The REACT project • Funded by the EC under FP 6 • 2. 5 years, 10 partners • Trials in Italy, Germany, UK • Scope: improving emergency management through data sharing by defining open data Protocols and a distributed architecture scalable from local level up to European level Negombo, 16 June 2014 – CAP Implementation Workshp

MINISTERO DELL’INTERNO DIPARTIMENTO DEI VIGILI DEL FUOCO DEL SOCCORSO PUBBLICO E DELLA DIFESA CIVILE After REACT: residual challenges Aiming at an actual adoption of the REACT concept in real operations, the main organizational challenges for Emergency Services were: • To get authorization by all decision makers of the organisations willing to share data; such authorization should take the form of an agreement defining operational procedures, IT security and compliancy levels with in-force regulations and laws • The agreement on common operational procedures for sharing data and information on events • The integration of interoperability functionalities with existing legacy systems operating in command control rooms Negombo, 16 June 2014 – CAP Implementation Workshp

MINISTERO DELL’INTERNO DIPARTIMENTO DEI VIGILI DEL FUOCO DEL SOCCORSO PUBBLICO E DELLA DIFESA CIVILE Org. challenges: CAP adoption by CNVVF Negombo, 16 June 2014 – CAP Implementation Workshp

MINISTERO DELL’INTERNO DIPARTIMENTO DEI VIGILI DEL FUOCO DEL SOCCORSO PUBBLICO E DELLA DIFESA CIVILE Org. challenges: CAP adoption by CNVVF Negombo, 16 June 2014 – CAP Implementation Workshp

MINISTERO DELL’INTERNO DIPARTIMENTO DEI VIGILI DEL FUOCO DEL SOCCORSO PUBBLICO E DELLA DIFESA CIVILE Org. challenges: Open standards Non-proprietary standards allow all emergency Services to adopt them without costs for licensing or special tools: • CAP (Common alerting Protocol) used for structuring information in an XML file • Italian CAP Profile for the further definition of additional information fields • ATOM FEED as distribution mechanism of CAP messages in a many-to-many distributed architecture Negombo, 16 June 2014 – CAP Implementation Workshp

MINISTERO DELL’INTERNO DIPARTIMENTO DEI VIGILI DEL FUOCO DEL SOCCORSO PUBBLICO E DELLA DIFESA CIVILE CAP Protocol CAP example Negombo, 16 June 2014 – CAP Implementation Workshp

MINISTERO DELL’INTERNO DIPARTIMENTO DEI VIGILI DEL FUOCO DEL SOCCORSO PUBBLICO E DELLA DIFESA CIVILE CNVVF CAP Profile Negombo, 16 June 2014 – CAP Implementation Workshp

MINISTERO DELL’INTERNO DIPARTIMENTO DEI VIGILI DEL FUOCO DEL SOCCORSO PUBBLICO E DELLA DIFESA CIVILE ATOM Feed published by CNVVF Negombo, 16 June 2014 – CAP Implementation Workshp

MINISTERO DELL’INTERNO DIPARTIMENTO DEI VIGILI DEL FUOCO DEL SOCCORSO PUBBLICO E DELLA DIFESA CIVILE Authorization & common operational procedures : approved agreement Negombo, 16 June 2014 – CAP Implementation Workshp

MINISTERO DELL’INTERNO DIPARTIMENTO DEI VIGILI DEL FUOCO DEL SOCCORSO PUBBLICO E DELLA DIFESA CIVILE Integration: legacy system SO 115 rule settings Negombo, 16 June 2014 – CAP Implementation Workshp

MINISTERO DELL’INTERNO DIPARTIMENTO DEI VIGILI DEL FUOCO DEL SOCCORSO PUBBLICO E DELLA DIFESA CIVILE Integration: REACT-VF architecture • A web application (CAPGenerator) for creating CAP messages. • An access to a Routing application (CAPRouter) for creating and distributing ATOM FEEDs with CNVVF • A web application (CAPRetriever) for retrieving ATOM FEED and storing CAP messages on DB • A web application (CAPReader) visualising CAP messages available on DB in text format (no integrated map available) All of the above now installed on CNVVF servers Negombo, 16 June 2014 – CAP Implementation Workshp

MINISTERO DELL’INTERNO DIPARTIMENTO DEI VIGILI DEL FUOCO DEL SOCCORSO PUBBLICO E DELLA DIFESA CIVILE Integration: REACT-VF web-interface Negombo, 16 June 2014 – CAP Implementation Workshp

MINISTERO DELL’INTERNO DIPARTIMENTO DEI VIGILI DEL FUOCO DEL SOCCORSO PUBBLICO E DELLA DIFESA CIVILE Side effect: internal interoperability • Real-time transmission of interventions forest fires to a new System forest fires’ video surveillance and remote sensing • Real-time transmission of interventions forest fires from the 100 CNVVF HQ to regional and National Control Centers to calculate number and total area of burnt scar during the fire season 2014 Negombo, 16 June 2014 – CAP Implementation Workshp

MINISTERO DELL’INTERNO DIPARTIMENTO DEI VIGILI DEL FUOCO DEL SOCCORSO PUBBLICO E DELLA DIFESA CIVILE Side effect: internal interoperability For the internal interoperability only the Fire Corps system settings include 377 OIDs exchanging data over 1, 455 (unidirectional) channels (through a central repository – without publishing feeds) As OIDs the CNVVF has provisionally adopted the certified e-mail, as provided by the Directory of Italian Public Administrations (Indice delle Pubbliche Amministrazioni – IPA http: //www. indicepa. gov. it/d ocumentale/english. php), which was set up on purpose to supports the interoperability among public administrations. Negombo, 16 June 2014 – CAP Implementation Workshp

MINISTERO DELL’INTERNO DIPARTIMENTO DEI VIGILI DEL FUOCO DEL SOCCORSO PUBBLICO E DELLA DIFESA CIVILE Case 1: cooperative search for missing people in hostile environment • When (daily…) persons are reported missing (e. g. in mountain area) rescuers are many and belong to several areas: – National , regional, municipal government, public service providers • Now: agreement on the spot: CNVVF distribute locally terminals to each team to collect their data • From now on: agreements to exchange data with other rescuers CC (first one signed with the Municipality of Venezia) Negombo, 16 June 2014 – CAP Implementation Workshp

MINISTERO DELL’INTERNO DIPARTIMENTO DEI VIGILI DEL FUOCO DEL SOCCORSO PUBBLICO E DELLA DIFESA CIVILE Case 1: cooperative search for missing people in hostile environment The internal procedure to regulate such agreements will be issued next October (today one only ‘experimental’ agreement is in force). But many others will come (all feeds with CAP attached). E. g. today the Control Center of CNVVF Venezia HQ exchange (by phone) location-wise information with: • 8 local branch of National and regional organizations and • 86 local organisations 2 neighbouring Fire Corps provincial HQ, 1 National Police (Carabinieri) provincial HQ, 1 National Police (Polizia) provincial HQ, 1 Medical rescue district service, 1 Coast Guard provincial HQ, 1 Civil Protection regional authority, 1 Environmental regional authority, 43 Municipal Police authorities, If you multiply per 100… 43 Civil Protection municipal authorities …beekeepers. . . Negombo, 16 June 2014 – CAP Implementation Workshp

MINISTERO DELL’INTERNO DIPARTIMENTO DEI VIGILI DEL FUOCO DEL SOCCORSO PUBBLICO E DELLA DIFESA CIVILE Case 2: public warning to evacuate WUI for an approaching forest fire • By the Law, CNVVF cannot issue a Public Warning • However those who can (e. g. Prefectures), rely on information from the field and expert advise which easily involve CNVVF - today some CNVVF CCs have the task to trigger some warning systems (sirens) too when ordered by the Prefect – • CNVVF is going to keep the Prefectures up-to-date with the event evolution through a CAP flow originated by CNVVF Control Centers • The Prefectures will have then to forward a tailored CAP message to public warning systems reason why CNVVF is so interested into the Public Warning Design Guidelines for FIA Messaging Concept to be demonstrated into the EU FP 7 R&D integration project Negombo, 16 June 2014 – CAP Implementation Workshp

MINISTERO DELL’INTERNO DIPARTIMENTO DEI VIGILI DEL FUOCO DEL SOCCORSO PUBBLICO E DELLA DIFESA CIVILE Case 3: Response to L’Aquila earthquake 6 th April 2009 Within the first day, more than 1. 000 responders of the National Fire Corps reached the city and the towns around Aquila, working on 24 hours shifts to save the most of lives. The emergency life-saving operations have been performed until every missing person has not been found. Negombo, 16 June 2014 – CAP Implementation Workshp

MINISTERO DELL’INTERNO DIPARTIMENTO DEI VIGILI DEL FUOCO DEL SOCCORSO PUBBLICO E DELLA DIFESA CIVILE Case 3: Response to L’Aquila earthquake Within the third day after the earthquake, the CNVVF has deployed: • nearly 2. 300 firemen • 1. 111 vehicles • 3 Satellite Communication Vehicles • 5 helicopters • 92 Special teams • 24 Search teams with dogs • 7 Base camps • 20 local command units • 100 engineers to assess the safety conditions of buildings • 8 engineers/architects to assess safety conditions of monuments • 1 medical team Negombo, 16 June 2014 – CAP Implementation Workshp

MINISTERO DELL’INTERNO DIPARTIMENTO DEI VIGILI DEL FUOCO DEL SOCCORSO PUBBLICO E DELLA DIFESA CIVILE Case 3: Response to L’Aquila earthquake In the first days after the earthquake, the Department has deployed: • 5. 434 tents • 44. 852 beds • 9. 851 cots • 107. 289 blankets • 7. 663 heaters for tents • 36 assembly tents • 96 electrical plants • 58 power units • 5 mobile refectories • 216 toilets - shower units Negombo, 16 June 2014 – CAP Implementation Workshp

MINISTERO DELL’INTERNO DIPARTIMENTO DEI VIGILI DEL FUOCO DEL SOCCORSO PUBBLICO E DELLA DIFESA CIVILE Case 3: Response to L’Aquila earthquake This kind of response was possible because in the first phase CNVVF was the only responsible and is organized as a National, hierarchical organization… What kind of interoperability tool was possible to apply afterwards, when needed? Solution the Italian Civil Protection had to adopt to allow interoperability between all the actors during the L’Aquila earthquake. L’Aquila Earthquake 6 th April 2009 DICOMAC - Direzione Comando e Controllo Negombo, 16 June 2014 – CAP Implementation Workshp

MINISTERO DELL’INTERNO DIPARTIMENTO DEI VIGILI DEL FUOCO DEL SOCCORSO PUBBLICO E DELLA DIFESA CIVILE Case 3: Response to L’Aquila earthquake The CAP-enabled system used to manage daily emergencies could easily be extended to the management of large emergencies inside or outside the National borders when hosting or bringing international aid. Using CAP, the hosting Nation can assign tasks to - and receive reports from - the supporting teams seamlessly and respecting the chain-ofcommand of each team - cutting down drastically activation times so high to often leave the hosting Nation alone during the most critical phase. This concept will be demonstrated in Greece next November in the framework of a multilateral exercise organized by the project Interoperability of data and procedures in largescale multinational disaster response actions (EU FP 7 R&D integration project – on going) Negombo, 16 June 2014 – CAP Implementation Workshp

MINISTERO DELL’INTERNO DIPARTIMENTO DEI VIGILI DEL FUOCO DEL SOCCORSO PUBBLICO E DELLA DIFESA CIVILE European Emergency Response Capacity Since 1 January 2014 is in force the new European Decision on a Union Civil Protection Mechanism The Decision call for a more efficient European response based on interoperable emergency response capacities committed by Member States. Most of the effort will aim at physical interoperability between fire hoses, power plugs, etc… But CNVVF is going to push to extend the concept to the emergency data exchange between rescuers… …based on CAP! Negombo, 16 June 2014 – CAP Implementation Workshp

MINISTERO DELL’INTERNO DIPARTIMENTO DEI VIGILI DEL FUOCO DEL SOCCORSO PUBBLICO E DELLA DIFESA CIVILE Negombo, 16 June 2014 – CAP Implementation Workshp