Migration Wiz Migrate mail docs personal archives About

Migration. Wiz Migrate mail, docs, personal archives

About Bit. Titan Ten years ago we started building software to help IT services providers drive cloud adoption. Today, our industry-leading platform helps IT professionals assess, deploy, and manage cloud solutions with greater profitability. DIGITAL TRANSFORMATION Migration. Wiz® (Mail) JOURNEY We dare you to find a solution with more Sources and Destinations than our industry-leading email and data migration software. User Migration Bundle (Multi-Workload) Migrate mailboxes, documents, personal archives, and configure Outlook powered by Migration. Wiz® in the MSPComplete platform (Scale and automate) The MSPComplete platform organizes, optimizes, and automates IT delivery across Office 365 and Azure managed services. 2

Enterprise project Medium project Small Project Partners love Migration. Wiz for any size project “We use Bit. Titan almost exclusively for our Office 365 migrations because Migration. Wiz tool is fast and secure. Whether the project size is 25 seats or 5, 000 seats our end-customers have a seamless experience when making the move to Office 365. ” - Rohana Meade | CEO "Bit. Titan has made it possible to migrate 3, 500 email accounts in a single weekend with huge success and total security. No tools like Bit. Titan ensured this tremendous transition success. " - Fernando Perez | Sales Manager "We literally migrated 40, 000 mailboxes over four weekends to Office 365—and then we migrated Google Docs to One. Drive for Business. Executives were thrilled. Overall we migrated about 40, 000 One. Drive accounts which included nearly 300 terabytes of data – Israel Heskel | Founder and CEO 3

Why an automated migration tool? Manual migrations are hard. Lots of steps, time, and people needed to complete even the smallest migrations. Also, human errors can be high. Top roadblocks partners face with migration projects • • 32% Project complexity of the migration 27% Customer downtime during the migration 10% Data loss and security during the migration 6% Lack of technical expertise on performing the migration Free migration tools can’t handle scale and complexity Free tools don’t have the support, don’t scale well, and can’t handle complex migration scenarios. • Hybrid: Microsoft migration tool • Native: Microsoft migration tool Dissatisfied with competitors migration tool • • Skykick: Competitor (only does mail migration) Quest/Dell: Enterprise competitor Binary Tree: Enterprise competitor Code 2: SME and Enterprise competitor. 4

Migration. Wiz: email, docs, archives migration Easy to use and automated migration wizard! No special training or certifications required, no software or hardware to install. Our easy to use wizard interface takes the complexity out doing migrations. Zero downtime Zero impact, zero downtime. Our products are invisible to your customer’s environment so you aren’t interrupting their work. Secure & Compliant Secure data transfers – data is encrypted at all times. PCI, HIPPA, Privacy Shield, EU Model Clauses, AES, SOC, ISO, 100% Cloud for Cost Savings Initiate and run migrations, any time from anywhere. Migration. Wiz is delivered from the cloud at a fraction of the cost. Scalable Streamlined UI to manage and run projects regardless of size or migration scenario. It’s enterprise level scalability. 5

Which Bit. Titan migration license to choose? Purchase * Hard limit. A second license is need for a mailboxes over 50 GB *Soft limit for all workloads combined 150 GB 6

Migration. Wiz: Sources and Destinations Sources [S] & Destinations [D] Mailboxes ü Microsoft Office 365 ü On-Premises Exchange 2003 ü On-Premises Exchange 2007+ ü Hosted Exchange 2007+ ü G Suite ü IMAP ü Open-X-Change ü Amazon Work. Mail ü Lotus Notes 6/5+ ü Novell Group. Wise 7+ [S] ü POP ü Zimbra [S] [D] [S] [D] [S] Sources [S] & Destinations [D] Documents ü Microsoft One. Drive [S] [D] ü Microsoft Share. Point Online [S] [D] ü Microsoft Share. Point Server 2010+ [S] [D] ü Google Drive [S] [D] ü Dropbox [S] [D] ü Microsoft Windows File System [S] Sources [S] & Destinations [D] Personal Archives ü Microsoft Office Archives 365 [S] [D] ü On-Premises Exchange 2007+ [S] [D] ü Microsoft Office 365 [D] ü Google Vault [S] ü PST Files [S] [D] ü G Suite [D] [S] ü HIPAA compliant for all Migration. Wiz projects. ü China and Germany local migration support available. ü Office 365 US Government migrations support available. 7

Office 365 Migration Flow 8

Automate an Office 365 Migration DMA tool DMA Tool 9

Run Health. Check for Office 365 and Remediate 10

Move workloads using Migration. Wiz 11

Deployment. Pro for automated Outlook Configuration 12

FAQ 13

Migration. Wiz FAQs Mailbox Migration Guides Document Migration Guides Personal Archives Migration Guides Do licenses have an expiration date? • Yes, a license will expire one year from the date of purchase. Do licenses have an expiration date? • License extension requests can be submitted to disti@bittitan. com for consideration. • If approved, extensions of up to 90 days are issued. • Only one (1) extension will be granted for a given set of licenses. How long does a migration take? What is the speed we can expect? • It can be difficult to accurately predict how long a migration will take. Factors of timing, system load, bandwidth, average item size, and Source or Destination throttling. However, here is a very rough breakdown of what can be expected. Note: This is not an SLA; it is an example based on a very large sample of migration speeds experienced by our Partners. More information here. • Low end: 250 mb per hr/per user • Mid end: 750 mb per hr/per user • High end: 1. 25 gb per hr/per user 14

Resources: Tenant to Tenant migration Office 365 to Office 365 VIDEO: Office 365 to Office 365 migration (same domain name) GUIDE: Office 365 to Office 365 Migration (change of domain name) One. Drive to One. Drive GUIDE: One. Drive for Business to One. Drive for Business Migration Share. Point to Share. Point GUIDE: Share. Point to Share. Point Migration Personal Archives to Personal Archives GUIDE: Office 365 Personal Archives to Office 365 Personal Archives Migration Office 365 Group to Office 365 Group GUIDE: Office 365 Group to Office 365 Group (Mailbox) (Conversations) Migration GUIDE: Office 365 Group to Office 365 Group (Documents) Migration 15

Resources: Exchange on-premise to Office 365 Mail: Exchange on-premises to Office 365 VIDEO: On-Premises Exchange to Office 365 migration GUIDE: On-Premises Exchange (2007 and later) to Office 365 migration GUIDE: On-Premises Exchange (2003) to Office 365 migration Documents: File Server/Box/Dropbox to One. Drive GUIDE: File Server Home Directories to One. Drive migration GUIDE: Box to One. Drive migration GUIDE: Dropbox to One. Drive migration Public Folder: Exchange On-Prem to Office 365 [Upsell SKU) • GUIDE: On-Premises Exchange (2007 and later) to Office 365 > 20 GB • GUIDE: On-Premises Exchange (2007 and later) to Office 365 < 20 GB • GUIDE: Hybrid On-Premises Exchange 2007+ to Office 365 > 20 GB 16

Resources: G Suite to Office 365 G Suite (G Mail) to Office 365 • GUIDE: G Suite to Office 365 Migration • GUIDE: Migration best practices for G Suite as a Source • GUIDE: G Mail – ‘All Mail’ migration Google Drive to One. Drive • VIDEO: Google Drive to One. Drive migration • GUIDE: Format conversions for Google Drive to One. Drive migration • GUIDE: Moderate mode for Google Drive to One Drive migration Google Vault • GUIDE: Google Vault migration • GUIDE: G Vault Migration best practices • GUIDE: Google Vault data sizing • GUIDE: Configure Google Vault Extractor 17

Resources: Lotus Notes/IBM Domino to Office 365 Migration Guide: Lotus Notes to O 365 • Lotus Notes to O 365 migration guide: • Archive. nsf file migration: LNextractor: • How do I set up the extractor: • Best practices • Requirements: • How stable is the Extractor • How secure is the extractor Additional considerations: • Shared Memory errors • Migration of Encrypted email • Can we migrate S/MIME email: 18

Outlook Configuration aka Deployment Pro • • • What can DP configure? Deployment. Pro Guide How to troubleshooting DMA and MSPC connections What are the system requirements for DP What ports are required for DMA on Computers that use a proxy How do I view the status of DMA Deploy DMA via Email Deploy DMA via GPO Autocompletes User Experience Testing DPro 19

Support 20

Bit. Titan Support for Partners – Escalation path 1. Always check ‘System Status’ webpage for Product Alerts: http: //status. bittitan. com/ 2. Look at the Bit. Titan Help Center or specific KB article to email the link to partner: https: //help. bittitan. com 3. Email Support ticket: 24/7 with a SLA is 24 hours and is dependent on volume: email support@bittitan. com 4. Live chat inside Migration. Wiz or MSPComplete: FREE of charge and accessible by the Bit. Titan Login 5. "Premium Phone Support" can be purchased for prioritized and immediate access to Support Engineers. Available for 1 Incident until solved at $250 and 5 incidents until solved at $1000. Purchase here. 21

Roadmap 2018 22

2018 Migration. Wiz Product Roadmap • Tenant to Tenant Coexistence (changing domain names) v 1 - Allows for Free/Busy Calendar coexistence. • Lotus Notes: Docker Containerization - Make the entire solution more reliable (less On. Prem Extractor failures), and more scalable (better for large migrations). • Deployment. Pro Improvements - Contextual Error Handling, Filtering & Managing Users by Groups, Filtering by License Status, Merging Duplicate Users. • Project Sharing capabilities - Share MW projects across Workgroups. If I create a MW project in Workgroup X, then invite Nick to workgroup X, he will be able to see or edit the project. Auditing & Action Logging. • DMA - Hybrid Power. Shell Execution (Eg. Install. exe and also verify installed successfully). • One. Drive for Business Improvements -Removed the 250 MB item size limitation, removed the 5, 000 item count limitation for a single folder, increased the overall throughput of One. Drive for Business migrations. 23

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