Microsoft Partner Network Cathrine Golf MPN Program Manager




































- Slides: 36
Microsoft Partner Network- Cathrine Golf, MPN Program Manager
Partnerprogrammet – de ulike nivåene Ingen kostnader eller krav. Årlig avgift. Krav slik som eksamener og tester
Fordeler som er inkludert i partnerprogrammet Verktøy • • Pre-sales ressurser • • Pre-sales support Demoverktøy Lisenser til internt bruk Opplæringsverktøy MSDN abonnement Kundetilfredshetundersøkelse Support • • Incidentsupport Rådgivningstimer Signature Cloud Support – ubegrenset for cloudpartner Business Critical telefonsupport Skap etterspørsel • • • Pinpoint – prioritert plass Markedsføringsresurser Partnerlogo
MPN Competencies FY 15
Administrering av partnerprogrammet Fornyelsesdato PMC meny Competencies MCPer
Spørsmål?
Partner fordeler
1. Lisenser til internbruk Internal Use Rights (IUR) licenses allow you to use the latest Microsoft technology. By putting this benefit to use, partners can … Familiarize and increase productivity of your sales and marketing teams with latest Microsoft on-premises, hybrid, and cloud technologies Perform internal development and testing on latest technology Sell approximately 3 times larger deal size compared to partners who do not use their IUR Reduce the cost of running your internal business Activate IUR benefits at http: //aka. ms/Activate. IUR Source: Microsoft, 2014 Get Dedicated Partner Support to help deploy your IUR licenses
2. Markedsmateriell-Markedsplassen Pinpoint 700 leads i måneden! Optimaliser din profil ved å: • Lage en velformulert profil • Ha flere competencies • Registrer kunde anmeldelser Opplæringsmateriell: http: //aka. ms/Pinpoint. Resources
2. Markedsmateriell- Partner Marketing Center • Produktfliser • Bannere • Partnerlogoer • Syndikering • Kundeklare presentasjoner
3. Advisory hours MAPS Subscription Silver Competency Gold Competency
3. Advisory Hours Support Communities TECHNICAL PRE-SALES ADVISORY SERVICES • Pitch og salg • Utrulling av prosjekter • Opplæring
4. Singature Cloud Support- hva er det? Signature Cloud Support Value $108 B Signature Cloud Support er en fordel kun for våre cloud partnere. Break/fix support Kontakt med ingeniører som er ekperter på cloud teknologi 24
5. Learning Path • Logg deg inn • Lag en plan • Forbered deg = Økt kompetanse
Support oppsummering http: //www. microsoft. com/enus/microsoftservices/premier_supp ort_partners. aspx
Support overview Department Telephone Online support / Case submission Hours of Operation Customer Services and Support (commercial): 23 500 (select business) http: //support. microsoft. com/oas Mon-Fri 08: 30 - 1700 Partner Services: 23 500 400 http: //aka. ms/getsupport Mon-Fri 08: 30 - 1700 Office 365 (Online Services): 800 31 068 https: //portal. office. com/Support. Entry. aspx 09: 00 - 17: 00 for billing support 24 x 7 for Breakfix support Volume Licensing Service Center: 800 14 956 https: //www. microsoft. com/Licensing/servicecenter/default. aspx Mon-Fri 09: 00 - 18: 00 Product Activation: 800 56 615 n/a Mon-Fri 08: 30 - 17: 00 Automated service 24 x 7 Premier Support: 810 62 654 http: //premier. microsoft. com 24 x 7 Mission Critical DPOR issues n/a ociemea@microsoft. com Mon-Fri 08: 30 -17: 00 Fast. Track issues n/a adopt 365@microsoft. com Mon-Fri 08: 30 -17: 00 Azure Support Online submission only http: //www. windowsazure. com/support 24 x 7 Microsoft Account Support: n/a https: //account. live. com/acsr or http: //answers. microsoft. com 24 x 7 Online support Windows Phone Support: n/a http: //www. windowsphone. com/nb-no/how-to/wp-support? wp 8 24 x 7 Online support 08: 00 - 17: 00 Surface Support n/a http: //www. microsoft. com/surface/support for support 08: 30 - 17: 00 http: //myservice. surface. com to register for repair Developer 800 19 307 n/a Mon-Fri 08: 30 - 1700 Learning Experience 800 18 071 n/a Mon-Fri 08: 30 - 1700
Hold deg oppdatert! • Partnerportalen • Partnerblogg • Microsoft Partner Brief • Yammer- skyreisen • Facebook
Spørsmål?
Bli med oss til Worldwide Partner Conference i Orlando! WPC 2015 Quick Facts Når: Juli, 12 -16 Hvor: Orlando, Florida Hvorfor: Learn. Network. Grow. Hvordan: 1. Register deg nå 2. Lik partnerfacebook 3. Følg partnerbloggen Registrer deg i dag Pris: US $1, 995
Mer informasjon
Get Ready for Your Cloud Future with Us http: //aka. ms/cloudcore http: //aka. ms/cloudpartnerprofitability http: //youtu. be/m 7 c. YWm 9 Bak. A
Info og linker Support (MAPS, Silver, Gold): • Partnerservice: 23500400 Linker • FB: www. facebook. com/mpnnorge • Blogg: http: //blogs. technet. com/b/partnerbloggen/ • Nyhetsbrev: https: //profile. microsoft. com/Reg. Sys. Profile. Center/Sub. Cnt. Default. aspx? lcid=1033 (logge inn med live id) • MPN partner brief: https: //mspartner. microsoft. com/en/no/Pages/Training/Microsoft-Partner. Brief. aspx • Partnerportalen: https: //mspartner. microsoft. com/en/no/Pages/index. aspx