Microsoft Lync Skype for Business Feature Overview Enterprise

Microsoft Lync / Skype for Business Feature Overview & Enterprise Case Study at UNC Brad Sharp CHECO Fall Conference 09/22/2015

Microsoft Nomenclature Lync vs. Skype for Business • Lync • Service • Desktop Application • Mobile Application • Skype for Business • Service • Desktop Application • Mobile Application

Background at UNC Challenges • Multiple Instant Messaging Clients • No standardization • No enterprise support • Required additional external email accounts • Different Departments were using different products • No Enterprise Web Conferencing Software Options • Video Interviews • Internal Collaboration with Faculty and Staff Offsite • External Collaboration Solution • On Premises Lync Pilot • Microsoft Lync / Skype for Business • Included with Office 365 Subscription • Desktop Client Included with Office 2013

Feature Overview Enterprise Messaging • Instant Messaging • Video Call • Voice Call • Collaboration • Present Screen • Present Application • Present Power. Point • Add Attachments • Share Notes • Interactive Whiteboard • Q&A • Polling

Feature Overview Enterprise Messaging (Continued) • Integration with Active Directory Groups UNC Use Cases • Dispatching Audio Visual First Response • Screen sharing for enhanced troubleshooting • Application sharing to enhance phone calls • Discreet real-time communication during meetings or while on the phone

Feature Overview Web Conferencing • Video and Voice Conferencing • Allows for connection with external constituents • Allows up to 250 participants • Collaboration • Present Screen • Present Application • Present Power. Point • Add Attachments • Share Notes • Interactive Whiteboard • Q&A • Polling • Ability to Record Meetings UNC Use Cases • CHECO Board Meeting • Academic Affairs international meetings • Meetings with external vendors

Feature Overview Microsoft Outlook Integration • Automated Status Updates • Automated Out of Office Notifications • Missed Conversation Emails • Conversation History Folder • Setup web conferences with one click

Feature Overview Microsoft Outlook Integration (Continued)

Feature Overview Vendor Agnostic Integration • Apple OS X • Apple i. OS • Android • Windows Phone

Feature Overview Skype for Business Web App • Client not required to connect to a meeting

Demo • • • Supplemental Hardware used at UNC Skype for Business Key Features Recording

Implementation at UNC • • • Application was Installed with Office 2013 Enabled Licensing on Office 365 Top Down Approach Leverage IM&T Governance Groups Campus Marketing

Next Steps • • • Classroom Integration • Enhanced Online Learning • Lecture Capture Office 365 Video Integration Student and Faculty Staff Integration

Quick Microsoft Office 365 Update Account Manager Update (Mark Bleakley > Phil Peerman) Phil Peerman will be taking over responsibilities as the Microsoft Account Executive covering Hi. Ed and K 12 in CO. Phil is based out of Seattle, Washington and lives just a few minutes from Microsoft’s headquarters. He’s been an Account Executive with Microsoft in our Education group for more than five years and is excited to be working with a broad group of accounts in Alaska, Colorado, Idaho, Iowa, Montana, and Wyoming. Because of the multiple time zones that Phil will be covering, you will most likely be able to catch him between 8 -5 PST ( 10 -7 pm CST ). Here is Phil’s contact information: Phil Peerman, Academic Account Executive, Direct # - 425 -538 -4436 Mobile # - 206 -234 -7445 Email: philpe@microsoft. com

Office 365 Plan E 1 Office 365 Plan E 3 Office 365 Plan E 4 Email, Calendar, Contacts IM, Presence, Web Conference Team sites, Video, storage, sharing Enterprise Social e. Discovery Search One tool for e. Mail and Documents Office Online Edit Office documents in a browser Manage projects Office Pro Plus or Office 2011 for Mac, Office for i. Pad * Advanced Services Office Standard Services Exchange Online Skype for business Share. Point Online and One. Drive Yammer Project Online Office 365 Pro. Plus Rights Management Services Encrypt e. Mail, Documents e. Discovery Hold/Export , DLP Advanced compliance – Legal tools Data Analysis Unified Messaging in Inbox Analytics, Power. Pivot, Visio services Voicemail support Full Voice with PSTN Replace PSTN Price per user/month (Faculty / Student) FREE US$ 4. 50* / 2. 50* US$ 3. 00* / 6. 00*

Office 365 Education Office Standard Services Exchange Online Email, Calendar, Contacts IM, Presence, Web Conference Team sites, Video, storage, sharing Enterprise Social e. Discovery Search One tool for e. Mail and Documents Office Online Edit Office documents in a browser Manage projects Advanced compliance – Legal tools Data Analysis Voicemail support Unified Messaging in Inbox Rights Management Services Encrypt e. Mail, Documents Office 365 Pro. Plus Up to 5 installs on PC or Mac + mobile devices US$ 2. 00** / 1. 50** Full Voice with PSTN Replace PSTN coming soon Protection against unknown malware and viruses coming soon Skype for Business Online Share. Point Online and One. Drive Yammer Project Online Additional Services Advanced Services e. Discovery Hold/Export , DLP Analytics, Power. Pivot, Visio services Advanced Threat Protection FREE incl. w/ benefit* *Pro. Plus license included at no additional cost when Office is purchased for all faculty and staff **ERP per user/month (Faculty & Staff / Student)

Questions? Brad Sharp Director of Infrastructure & Support Services (970) 351 -2654 Brad. Sharp@unco. edu CHECO Fall Conference 09/22/2015