Microsoft Desktop Optimization Pack Technologies Microsoft Soft Grid

Microsoft Desktop Optimization Pack Technologies Microsoft Soft. Grid Delivering the Dynamic Desktop Solution Stephane Truchon Windows Client Solution Specialist Enterprise Sales - Microsoft Canada Stephane. Truchon@microsoft. com Ottawa March 1 st, 2007

Agenda Current Enterprise Issues The Desktop Optimization Pack Product Overview Focus on Microsoft Soft. Grid for Application Virtualization Resources

More Pressure Than Ever On IT

Research Identified Key Customer Pain Points Application Compatibility Improve PC Manageability – Drive down TCO in the OS Flexible Computing Models Diagnostics and Help Desk Protect Data in lost or stolen machines Make PCs safe to use – anywhere, anytime Software Asset Management

Addressing Key Enterprise Customer Pain Scenario Experience Application Compatibility Accelerate deployment Make compatibility testing fast and painless Improve PC Manageability – Drive Down TCO in the OS Simplify corporate image management Flexible Computing Models (e. g. Thin client computing) Allow customers to mix and match rich and thin clients in their environment Enable better application provisioning Diagnostics and Help Desk Simplify problem resolution and tracking. Enable anytime, anywhere secured access to applications Help lock desktops down Help prevent future issues. Increase recovery time and functionality. Protect data lost/stolen PCs Protect sensitive data and intellectual property Make PCs Safe to Use – Anywhere, Any Time Ensure laptops are virus-free before connecting to corpnet and enable vulnerability assessment Bring new data protection solutions. Lock desktops down. Software Asset Management Monitor usage and ensure deployment policy compliance. Enable real time tracking of software usage.

The Vision: The Optimized Desktop Delivering the most cost effective and flexible Windows desktop management solution Agile Intelligently Managed 4 Accelerate deployment 4 Maximize accessibility 4 Flexible computing 4 4 Application mgt Patch mgt Diagnosis & Repair Asset management Locked Down Cost Effective 4 Control access 4 Enhance interoperability 4 Protect and recover data 4 Identify threats 4 Reduce Helpdesk cost 4 Real time asset mgt 4 Maximize productivity Making the vision a reality with Software Assurance for the Windows desktop

The History Of Software Assurance For The Windows Desktop Evolving SA into most cost effective and flexible Desktop management solution Major enhancements focus on customer value for Desktop Management, offering differentiated technologies September 2003 Windows Vista Enterprise Windows Fundamentals for Legacy PCs Extended Training Vouchers 24 x 7 Problem Resolution Support Enhanced Hotfix Support Announced new benefits to address value and customer feedback and differentiate the maintenance offer (Win. PE, training, support, CER, EPP, e. Learning, Tech. Net, Disaster Recovery, ESLP) Launched a competitive traditional maintenance offer including Spread Payments and New Version Rights with a vision for future value 2001 March 2006

Windows Vista Enterprise Maximize your desktop investment with functionality beyond Windows Vista Business features Available for Software Assurance customers Windows Vista Enterprise: Includes all the features of the professional operating system plus: Four Virtual Operating Systems Subsystem for Unix-Based Apps (SUA) Multi-lingual User Interface (MUI) Software Assurance Core OS WINDOWS VISTA ENTERPRISE Application compatibility Improve PC Manageability Flexible Computing Models Diagnostics and Help Desk Make PCs safe to use Software Asset Management Protects data in lost or stolen machines • • Licensing rights to 4 Virtual OS’es Subsystem for Unix-Based Applications (SUA) • Worldwide deployment with Multi-lingual User Interface Packs (MUI) Windows Vista Business: Windows Vista Business Protect data in lost / stolen machines • • Application Compatibility Windows Bit. Locker Drive Encryption EXPERIENCE / SCENARIO • Data Protection with Windows® Bit. Locker™ Drive Encryption • Keep business PCs running smoothly • Powerful, more effective productivity • Connected with customers & partners, efficient for your business

The Optimized Windows Desktop Vista Enterprise + Microsoft Desktop Optimization Pack: The most cost effective and flexible desktop management solution Soft. Grid Application Virtualization Asset Inventory Services Diagnostic and Recovery Toolset Advanced Group Policy Management Includes all features of Windows Vista Business plus: Four Virtual Operating Systems Windows Bit. Locker Drive Encryption Multi-lingual User Interface (MUI) Subsystem for Unix-Based Apps (SUA) Microsoft Desktop Optimization Pack for Software Assurance • Accelerate the different stages of OS and application deployment and management using application virtualization and streaming • Translating software inventory into business intelligence • Powerful tools to accelerate desktop repair • Enhancing group policy through change management • Transform applications into centrally managed services available when and where needed and easily updated with software streaming Windows Vista Enterprise Data Protection with Windows® Bit. Locker™ Drive Encryption Application Compatibility Licensing rights to 4 Virtual OS’es Subsystem for Unix-Based Applications (SUA) Worldwide deployment with Multi-lingual User Interface Packs (MUI) Windows Vista Business Keep business PCs running smoothly Powerful, more effective productivity Connected with customers and partners, efficient for your business

Research Identified Key Customer Pain Points Experience / Scenario Application Compatibility Accelerate deployment Make compatibility testing fast and painless Improve PC Manageability – Drive Down TCO in the OS Simplify corporate image management Enable anytime, anywhere secured access to applications Help lock desktops down Flexible Computing Models (e. g. Thin client computing) Allow customers to mix and match rich and thin clients in their environment Enable better application provisioning Diagnostics and Help Desk Simplify problem resolution and tracking. Help prevent future issues. Increase recovery time and functionality. Protect data in lost or stolen machines Protect sensitive data and intellectual property Make PCs Safe to Use – Anywhere, Any Time Ensure laptops are virus-free before connecting to corpnet and enable vulnerability assessment Bring new data protection solutions. Lock desktops down. Software Asset Management Monitor usage and ensure deployment policy compliance. Enable real time tracking of software usage.

The History Of Software Assurance For The Windows Desktop Evolving SA into most cost effective and flexible Desktop management solution Major enhancements focus on customer value for Desktop Management, offering differentiated technologies Windows Vista Enterprise Windows Fundamentals for Legacy PCs Extended Training Vouchers 24 x 7 Problem Resolution Support Enhanced Hotfix Support March 2006 Next stage in SA roadmap further expands access to innovative technologies for the desktop September 2003 Announced new benefits to address value and customer feedback and differentiate the maintenance offer (Win. PE, training, support, access to innovative, differentiated desktop technologies CER, EPP, e. Learning, Tech. Net, Disaster Recovery, ESLP) Early focused on dynamic desktop solutions and in reducing TCO Launched a competitive traditional maintenance offer including Spread Payments and New Version Rights with a vision for future value 2001

The Next Generation of SA Technologies Dynamic Desktop Solutions Microsoft Soft. Grid: Application Virtualization Microsoft Asset Inventory Services Microsoft Diagnostic and Recovery Toolset Microsoft Advanced Group Policy Management Accelerate deployment and increase manageability • Dynamically deliver the virtual application solution • Minimize application compatibility issues • Transform applications into centrally managed services available when and where needed • Translating Software Inventory into business intelligence • Powerful tools to accelerate desktop repair • Enhancing group policy with change management

Microsoft Soft. Grid* Dynamically Delivering The Virtual Application Solution Life without traditional Software Installation Deliver applications to users at log on –in seconds, to any licensed machine Reduce user downtime associated with software installation Enforce authorization of machines to applications – permissions are centralized, applications are sandboxed Benefits to IT Accelerate desktop deployment and take control of the desktop Minimize application conflicts through application isolation at streaming server Minimize significant application compatibility testing and scripting, multi-platform packaging, or significant regression testing Run real time usage reports Enable device roaming Enterprises have experienced over 80% reduction in application management costs, 30% reduction in help desk costs, and enables a four-fold increase in user up-time** EXPERIENCE / SCENARIO Soft. Grid Application compatibility Improve PC Manageability Flexible Computing Models Diagnostics and Help Desk Protect data in lost / stolen machines Make PCs safe to use Software Asset Management *Refers to Soft. Grid for Windows Desktop. Soft. Grid CAL for TS is also available separately in the Volume License price list. See the product list for details. **Return on Virtualization: Calculating the Economic Impact of the Softricity Desktop Report 2006 http: //www. windowsvista. com/optimizeddesktop

Microsoft Software Asset Inventory Service Translating software inventory into business intelligence Translates inventory data into useful information Efficiently scan systems for software without impacting how machines are running today Check against 430 K software titles - dynamically growing knowledge base Understand license types for inventoried applications (ie, fully licensed Adobe Reader vs. Free Adobe Reader) Simplify compliance and disaster recovery Simplify machine restoration by understanding software on each machine Import & compare license entitlement information with deployed/installed software Enable compliance against key industry standards (SOX, HIPAA) Easily administered service Inventory data is securely hosted by Microsoft Secure, browser based reports are easily accessible over the internet (no client or server installation) EXPERIENCE / SCENARIO Application compatibility Software Asset Inventory Services Improve PC Manageability Flexible Computing Models Diagnostics and Help Desk Protect data in lost / stolen machines Make PCs safe to use Software Asset Management

Microsoft Advanced Group Policy Management Enhancing group policy through change management Accelerate management with granular administrative control Delegate easily and flexibly Administer using Role-based administration Route change requests Enable effective Group Policy change management Create group policy object template library Allow subscription to policy change e-mail notifications Use versioning, history and quick rollback of deployed changes Reduced risk of widespread failures EXPERIENCE / SCENARIO Edit group policy objects offline Use difference reporting and audit logging Recover deleted group policy objects Repair live group policy objects Advanced Group Policy Mgt Application compatibility Improve PC Manageability Flexible Computing Models Diagnostics and Help Desk Protect data in lost / stolen machines Make PCs safe to use Software Asset Management

Microsoft Diagnostic & Recovery Toolset Powerful tools to accelerate desktop repair Accelerate Desktop Management and Responsiveness: quickly diagnose and recover Recover, instead of reloading Windows: Use offline environment to attempt several types of recovery (even when Safe Mode will not function) Reduced downtime and flexible, rapid recovery: Recover deleted files, manipulate services, devices, local passwords, more. Make PCs safe to use: Remove malware from infected systems while the system is safely offline using existing antivirus software Accelerate TCO savings by minimizing recovery timeframe Reduced IT personnel costs through the use of a unified tool suite Drastically reduce the length of helpdesk calls Recover critical data in a timely fashion Reduce downtime and increase employee productivity EXPERIENCE / SCENARIO Diagnostic & Recovery Toolset Application compatibility Improve PC Manageability Flexible Computing Models Diagnostics and Help Desk Protect data in lost / stolen machines Make PCs safe to use Software Asset Management

Today’s Technology Focus Soft. Grid: Application Virtualization

Microsoft Soft. Grid Dynamically Delivering The Virtual Application Solution Life without traditional Software Installation Deliver applications to users on-demand –in seconds, to any licensed machine Reduce user downtime and admin preparation time associated with software installation Enforce authorization of machines to applications – permissions are centralized, applications are sandboxed Benefits to IT Accelerate desktop deployment and take control of the desktop Minimize application conflicts through application isolation at streaming server Minimize significant application compatibility testing and scripting, multi-platform packaging, or significant regression testing Run real time usage reports Enable device roaming Enterprises have experienced over 80% reduction in application management costs, 30% reduction in help desk costs, and enables a four-fold increase in user up-time** *Refers to Soft. Grid for Windows Desktop. Soft. Grid CAL for TS is also available separately in the Volume License price list. See the product list for details. **Return on Virtualization: Calculating the Economic Impact of the Softricity Desktop Report 2006

Microsoft Soft. Grid Dynamically Delivering The Virtual Application Solution The Soft. Grid® Platform The Engine Application virtualization On-demand delivery Centralized, policybased application management Soft. Grid Extensions for SMS Manage Virtual Apps via SMS

Microsoft Soft. Grid Dynamically Delivering The Virtual Application Solution The Soft. Grid® Platform Solution Architecture Rapidly packages applications through active watch technology including execution dependencies. Applications delivered by highly scalable infrastructure and assigned by Active Directory. Optional application license enforcement. Delivers launch threshold of application through dynamic streaming protocol and caches for repeat use. Supports disconnected mode.

Soft. Grid Application Virtualization Applications are virtualized per instance: v v v v Files (incl System Files) Registry Fonts. ini COM/DCOM objects Services Name Spaces Semafores, Mutexes Applications do not get installed or alter the operating system Yet tasks process locally on the host computer.

Soft. Grid Integration w/ SMS 2003 Flexible application deployment: • Pre-cached to clients with traditional updates • Pre-cached with dynamic updates • Pure dynamic delivery Integrated reports and metering Enterprise scale

Soft. Grid Solutions and Case Studies Reduce Application Management Costs Reduce App compatibility and Testing Enable Roaming and Free Seating Reduce Help Desk Calls Simplify & Accelerate App and OS Migrations Consolidate, Standardize and Stabilize Images Build Business Continuity for Applications Consolidate Terminal Services Servers

Reduce Application Management Costs The Softricity Desktop reduces and eliminates many common application management steps and optimizes computing resources, dramatically reducing labor and capital costs. • Reduce management costs by 80% • Deployments, updates and termination • Reduce help desk call by up to 30% • Improve user uptime by 4 X • Consolidate servers • Reduce license compliance risks Case Study: Scotland’s Dundee City Council saved $290, 000 (155, 000 UK pounds) on IT support, replacement, server consolidation and license agreements. Without Softricity With Softricity Total: 35 Hours Total: Softricity has 4 hours developed a Forrester Regression test: 21 hours TEI™ Compliant calculator to help you determine how The Softricity Desktop can save application Test ESD Package: 8 hours management costs Sequence : 4 hours ESD Package : 3. 5 hours Install test comp. : 2. 5 hours

Enable Roaming and Free Seating The Soft. Grid makes it possible for users to share Windows desktops and laptops. Any user can access any computer on the network to get their applications. Machines become generic instead of user-specific Useful for office hoteling, business continuity, computer labs and branch servers Case Study: Northeastern University uses Soft. Grid to provide access to any application from any computer on campus.

Simplify & Accelerate OS Migrations The Soft. Grid accelerates OS Migrations by reducing the dependencies and testing between applications and the operating system Elimination of application conflicts and testing accelerates migrations Virtualized applications can be deployed to variety of systems Case Study: Suncor Energy migrated over 1, 300 applications on 3, 200 desktops to XP in just 3. 5 months.

Build Business Continuity for Applications With The Soft. Grid, applications can be replicated like other data, reducing the costs of synchronizing applications and user down time. Applications are automatically replicated: desktops and terminal server are updated without installation User down time is reduced to minutes instead of hours/days : Case Study: A Major Investment Company enabled applications to be available to their users at their backup site in minutes.

Eliminate App Conflicts & Regression Tests • Enable any application to run sideby-side on desktops and servers without conflicts • Dramatically reduce the need for compatibility/regression testing • Consolidate terminal servers by eliminating silos and underutilization • Enable multiple versions of the same application to run on the same computer at the same time The Medical Center at University of Illinois cut 100 hours of regression testing that was previously required to roll out new applications.

Reduce Support Calls Soft. Grid reduces help desk calls by over 30% by making it easier for IT to resolve problems centrally and reducing the likelihood of problems in the first place Problem resolution is application-centric, not system-wide Reduce visits to computer by fixing problems remotely Deployment is pulled and not installed, leading to a higher success rate Case Study: Heartland Financial used to spend 2 hours on the phone with a single user. With Soft. Grid it takes less than 10 minutes to solve a user’s problem. Source: 2003 Intel IT Avg. Quarterly Spending on desktop PC support

Consolidate, Standardize and Stabilize Images Before Softricity Reduce the size and complexity of images Move closer to the goal of a “single image” for the entire enterprise Repurpose systems without constant re-imaging Case Study: Fidelity National Financial reduced 13 virtual images into one with Soft. Grid With Softricity

Consolidate Terminal Servers Soft. Grid allows any application to run along-side any other on a terminal server, eliminating the need for silos and increasing utilization, resulting in the need for less servers. Instantly deploy applications to Citrix/Terminal Servers Eliminate installs, regression testing & downtime Eliminate applications that conflict on the same server, including multiple versions of same app Enable applications that were not designed to run in multi-user mode Russell Investments reduced their terminal servers by 40% with Soft. Grid

Addressing Key Enterprise Customer Pain Experience / Scenario Application Compatibility Accelerate deployment Make compatibility testing fast and painless Improve PC Manageability – Drive Down TCO in the OS Simplify corporate image management Enable anytime, anywhere secured access to applications Help lock desktops down Flexible Computing Models (e. g. Thin client computing) Allow customers to mix and match rich and thin clients in their environment Enable better application provisioning Diagnostics and Help Desk Simplify problem resolution and tracking. Help prevent future issues. Increase recovery time and functionality. Protect data in lost or stolen machines Protect sensitive data and intellectual property Make PCs Safe to Use – Anywhere, Any Time Ensure laptops are virus-free before connecting to corpnet and enable vulnerability assessment Bring new data protection solutions. Lock desktops down. Software Asset Management Monitor usage and ensure deployment policy compliance. Enable real time tracking of software usage. Microsoft Soft. Grid

Microsoft Soft. Grid Instantly On Available Anywhere Intelligently Managed Secure Accelerate the time to market and reduce the costs of getting applications to users the moment they need them Cost Reducing

Desktop and Infrastructure Optimization Optimized Infrastructure Complexity Drives need for Management technology Many organizations require a more robust asset, application and end to end infrastructure administration definition Size Optimize d Desktop Standard Business OS +Application Compatibility Toolkit Some organizations may benefit from just using Vista Business with minimal application compatibility testing Most Enterprise organizations require more formal procedures for application lifecycle, problem, change and asset management

How to Buy Eligibility Available in EA, EA Subscription, Select, Open Value and Campus & School Available for Windows Desktops with SA only Price Select Level A is approx $17 CAD/desktop/year Additional discount of 15% off annual subscription price for companywide coverage Quantity Per enrollment, can purchase up to the number of Windows desktops that have active SA coverage License Rights Subscription co-terminates with expiration of SA coverage

Product Availability Public announce October 17, 2006 Available to purchase on January Price List Delivered through January VL Kit shipment and MVLS download site Soft. Grid v 4. 1 ships in first VL kit Remaining bits available in VL kit Spring/Summer 2007 Asset Management Services Diagnostic & Recovery tools Advanced group policy management

Resources Website for Microsoft Desktop Optimization Pack for Software Assurance http: //www. windowsvista. com/optimizeddesktop Resources Available Microsoft Desktop Optimization Pack for Software Assurance overview datasheet Datasheets for each component technology Customer FAQ

Windows Vista WS-Management Restart Manager Sync Center Windows Side. Bar Windows Feedback Services Monad Network Access Protection Windows Presentation Foundation Ink Analysis Ad-hoc Meeting Networks Secure Startup Reading Pane Windows Imaging Format Protected Mode IE Presentation Settings Parental Controls Windows Communication Foundation High Resolution/High DPI Cancelable I/O MMC 3. 0 Registry/File System Virtualization Network Location Awareness Stacks People Near Me Quick Search IPv 6 Single binary Shell Property System Power Management Windows Service Hardening Live Icons Crypto Next Generation Super. Fetch Glass Peer Name Resolution Protocol Preview Pane Split Tokens Windows Vista Display Driver Model Transactional Registry Winlogon Rearchitecture Windows Resource Protection Search Folders Taskbar Thumbnails Desktop Window Manager Startup Repair Toolkit User Mode Driver Framework Memory Diagnostics Windows Workflow Foundation Function Discovery API Windows Filtering Platform Credential Providers Flip 3 D Windows Installer 4. 0 Open Package Specification RSS Platform Windows Defender Mandatory Integrity Control Segoe UI Font Info. Card Wizard Framework New Open/Save Dialogs Transactional File System XAML Windows Sideshow Eventing and Instrumentation New Explorers Resource Exhaustion Diagnostics XML Paper Specification Confident | Clear | Connected UI Privilege Isolation Windows Disk Diagnostics User Account Protection Aero A humongous project… A wave of innovation like we’ve never seen before First OS since ‘’Trustworthy Computing’’

© 2006 Microsoft Corporation. All rights reserved. This presentation is for informational purposes only. Microsoft makes no warranties, express or implied, in this summary. Microsoft, Bit. Locker, Windows Server, Windows Vista, and Win. FX are registered trademarks of Microsoft Corporation in the United States and/or other countries. The names of actual companies and products mentioned herein may be the trademarks of their respective owners. Microsoft Corporation • One Microsoft Way • Redmond, WA 98052 -6399 • USA