MICMT Complex Care Management Course Introduction and Course

Objectives • Describe the requirements for completion of the MICMT CCM course • Navigate

MICMT CCM Course • The MICMT Complex Care Management Course is a blended learning

Self Study Modules Patient Centered Medical Home Team based Care Social Determinants of Health

Self-Study Modules • After viewing the Introductory Webinar access the selfstudy modules • You

Course Materials MICMT has gone green! Course materials are now available electronically. Click on

High Intensity Care Model Specific Requirements HICM care managers: • Required to take the

One Day In-Person Training • Time: • 8: 30 am – Training begins with

MICMT Statewide Complex Care Management Course Post Test and Evaluation Logistics: • The MICMT

Statewide Complex Care Management (CCM) Course Completion Successful Completion of the CCM course includes:

Statewide Complex Care Management (CCM) Course Completion *Please note that you will have 5

Nursing CE Credits This continuing nursing education activity was approved by the Ohio Nurses

Social Work CE Credits “Michigan Care Management Resource Center is an approved provider with

Self Management Training Requirements Additionally, Care Managers may be required to complete a Self

Questions You may also submit any questions through our in-box at micmt-requests@med. umich. edu

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Objectives • Describe the requirements for completion of the MICMT CCM course • Navigate the Michigan Institute for care Management and Transformation website and locate materials for self- study 2 © 2019 Michigan Institute for Care Management & Transformation. All rights reserved.

MICMT CCM Course • The MICMT Complex Care Management Course is a blended learning activity • Attendees may include care managers from the following programs: • BCBSM Provider Delivered Care Management • PDCM Specialists • • HICM – High Intensity Care Model CPC+ - Comprehensive Primary Care Plus Priority Health Others 3 © 2019 Michigan Institute for Care Management & Transformation. All rights reserved.

Self Study Modules Patient Centered Medical Home Team based Care Social Determinants of Health Medication Reconciliation Care Planning Billing 4 © 2019 Michigan Institute for Care Management & Transformation. All rights reserved.

Self-Study Modules • After viewing the Introductory Webinar access the selfstudy modules • You will access the modules on the Michigan Institute for Care Management and Transformation (MICMT) website using the web link below (this web link was e-mailed to you): https: //micmt-cares. org/micmt-complex-care-managementcourse-self-study • If you need assistance with accessing the self study modules, please send an e-mail to: Micmt-requests@med. umich. edu 5 © 2019 Michigan Institute for Care Management & Transformation. All rights reserved.

Course Materials MICMT has gone green! Course materials are now available electronically. Click on the link below to access the course materials and reference guide tools and resources(this web link was emailed to you). https: //micmt-cares. org/micmt-complex-caremanagement If you have difficulty accessing the information please let us know micmt-requests@med. umich. edu 6 © 2019 Michigan Institute for Care Management & Transformation. All rights reserved.

High Intensity Care Model Specific Requirements HICM care managers: • Required to take the HICM self-study modules in addition to the CCM course self-study modules • Introduction to the High Intensity Care Model • HICM case study • Self-study module and case study will be completed after attending the CCM course. 7 © 2019 Michigan Institute for Care Management & Transformation. All rights reserved.

One Day In-Person Training • Time: • 8: 30 am – Training begins with introductions • 4: 30 pm – Training ends • Continental breakfast and lunch are provided • Check registration for location 8 © 2019 Michigan Institute for Care Management & Transformation. All rights reserved.

MICMT Statewide Complex Care Management Course Post Test and Evaluation Logistics: • The MICMT CCM Statewide Post Test and evaluation is web based • A web link to the CCM Post Test and evaluation will be sent to you via the e-mail you provided during registration • Test Scoring • Occurs real-time when you submit your responses. You will receive Pass/fail notification prior to closing the test • Upon achieving a passing test score, you will continue on to the evaluation • Lastly an e-mail is sent to you with notification of MICMT CCM Course Post test “Pass” status • For Questions contact: micmt-requests@med. umich. edu 9 © 2019 Michigan Institute for Care Management & Transformation. All rights reserved.

Statewide Complex Care Management (CCM) Course Completion Successful Completion of the CCM course includes: • Complete the self-study modules • Completion of the 1 day in-person • Complete the Michigan Institute for Care Management and Transformation (MICMT) Statewide Complex Care Management Post test and the MICMT Statewide course evaluation • Achieve a passing score on the Post Test of 80% or greater • If needed, you may retake the Post Test 10 © 2019 Michigan Institute for Care Management & Transformation. All rights reserved.

Statewide Complex Care Management (CCM) Course Completion *Please note that you will have 5 business days to complete with a “Pass” score on the Statewide Complex Care Management Course Post Test and evaluation in order to receive a certificate (CE, certificate of completion) 11 © 2019 Michigan Institute for Care Management & Transformation. All rights reserved.

Nursing CE Credits This continuing nursing education activity was approved by the Ohio Nurses Association, an accredited approver by the American Nurses Credentialing Center's Commission on Accreditation. (OBN-001 -91) This activity will provide 7 Nursing contact hours. 12 © 2019 Michigan Institute for Care Management & Transformation. All rights reserved.

Social Work CE Credits “Michigan Care Management Resource Center is an approved provider with the Michigan Social Work Continuing Education Collaborative”. Approved Provider Number: MICEC 110216 Number of Social Work CE Contact Hours approved: 7 13 © 2019 Michigan Institute for Care Management & Transformation. All rights reserved.

Self Management Training Requirements Additionally, Care Managers may be required to complete a Self Management training program approved by the Michigan Care Management Resource Center* • The first step is to identify the programs your practice participates in • Then check the training requirements specified by the program* *Please check the following links for more information regarding training requirements: -https: //micmrc. org/training/supported-programs/pdcm 14 © 2019 Michigan Institute for Care Management & Transformation. All rights reserved.