Michael Miller Senior Director RealTime Collaboration Products Oracle

Michael Miller Senior Director Real-Time Collaboration Products Oracle Collaboration Suite 10 g Oracle Corporation

Real-Time Collaboration with Oracle Web Conferencing Session: 40209

Oracle Collaboration Suite & Oracle 10 g ŸLeverages – Oracle Enterprise Manager 10 g – Oracle Application Server 10 g – Oracle Database 10 g

Topics ŸToday’s Enterprise Challenges ŸOracle Web Conferencing ŸHands-On ŸSummary

What is the current situation? ŸHigh potential value ŸLimited adoption & usage ŸScattered organizational focus ŸIsolated “solutions”

Enterprise Challenges ŸLimited point products ŸLow or no security ŸHigh network impact ŸPoor performance ŸIsolated standalone meetings

Enterprise Requirements CIO / IT Management Enterprise capable • Security • Network impact • Integration • Reliability • Scalability • Access to information • Deployment and operations Line of Business Mgmt Line of business capable • “Unique” requirements - Types of meetings - Customizable - Context • Real-time performance • Access to information • Control

Oracle Web Conferencing Ÿ Global enterprise capable – – – Right architecture Comprehensive security Deployment flexibility Ÿ Real-time performance Ÿ Efficient network bandwidth utilization Ÿ Support for all types of online meetings Ÿ Enterprise context Ÿ Flexible deployment options

Oracle Real-Time Collaboration Components Consoles Web Conferencing Presence Chat & IM Application Module Others Home Real-Time Collaboration Server Schedule Communication Services Materials Real-Time Collaboration DCUs Archive Administration Collaboration Services

Oracle Web Conferencing Beta Since January 2003 • 7, 413, 914 user conference minutes • 165, 154 users in conferences • 66, 222 online conferences • 34, 680 unique online conference hosts As of 8 -Sep-2003

Multiple Sites with Single System Marketing Training Sales GIT Support Web Store GHD Shared Web Conferencing Grid Portal

Global Enterprise Capable Regionally Deployed Mid-Tiers Region 1 Region 2 Region 3 Centralized Database Region 4

RTC HTTP/XML Integration Services Oracle Web Conferencing Others Content Management Partners Email Calendar Enterprise Portals Customers Supply Chain Interaction Center E-Commerce Service & Support Sales & Marketing Enterprise Context Employees Enterprise Applications

D E M O N S T R A T I O N Web Conferencing

Disadvantages of T. 120 Oracle Scalability & Performance User experience impacted by slowest user connection Packet Collapsing ensures better user experience and no drag due to slow speed users Firewalls & Proxies Requires open ports No special port requirements HTTP port 80, HTTPs port 443 Install & Upgrade Preinstalled by OS. Upgrade? Transparently installed and upgraded on the fly Conference Moderation Limited to client provided by Microsoft Rich customizable model (Host, Presenters, Attendees) Design Need to be compatible with dated Microsoft standard Better matched to today’s enterprise requirements

Web Conferencing Pricing Description Software License Perpetual license • $45 per named user One year subscription license • $11 per named user Software Updates • $8 per named user Product Support • $3 per named user

Outsourcing Traditional Applications Support Implementation Apps Admin DB/AS Admin Sys Admin HW Admin ® Customer Oracle Customer Better Service Manages: Faster Service Customer Availability Predictable Cost Security Focus on Competence Security Performance Customer Performance Change Problems Customer ® ®

Oracle Web Conferencing Global Enterprise Capable Ÿ Firewall & proxy server friendly – No need to open any special firewall ports Ÿ Comprehensive security – – SSL encryption Application data stored behind your firewall Ÿ Low network impact – – Global online conferences without need for global infrastructure Direct TCP/IP connection within intranet Highly efficient data capture and adaptive compression Ÿ Comprehensive reporting & real-time monitoring

Next Steps • Presence & IM Session • Exhibit Demo Station • Collaboration Suite Tracks • Oracle Direct • Email: i. Meeting@Oracle. com

Q& A QUESTIONS ANSWERS

Oracle i. Meeting Components Consoles Web Conferencing Presence Chat & IM Application Module Others Home Real-Time Collaboration Server Schedule Communication Services Materials Data Video Voice Archive Administration Collaboration Services

Customer Case Study: Oracle Situation Ÿ Oracle Corporation has been using multiple tools in an attempt to meet the online collaboration needs its employees and various lines of business. Problem Ÿ Multiple products with separate user management, integration, administration and data repositories Ÿ High licensing costs with high operational headaches Ÿ High network impact Solution Ÿ Oracle Web Conferencing Competition Ÿ Web. Ex, Raindance, Expert City, Hipbone, Placeware Customer benefit Ÿ One deployed system with flexibility to meet individual line of business requirements Ÿ Comprehensive security Ÿ Low network impact

Oracle as an Example From Many Isolated to One Integrated Application Oracle Web Conferencing