Mi Voice Office v 6 0 Mi Voice

Mi. Voice Office v 6. 0

Mi. Voice Office v 6. 0 is mainly a service enhancement release, rather than a user feature rich enhancement release 2

What’s New IT ADMINISTRATOR • Reduced time to deploy • • • Simplified administration • • • Customer Configurator User Creation Wizard Web based Administration Bundled Save, Restore & Backup END USER • Empower mobile employees with corporate telephony functionality • • Mid-call features with voice prompted menus (due as a service pack, not available at release) Secure remote teleworking SIP Phone Called Party Display SIP Ad-hoc Conferencing DHCP for Mitel IP sets Alarms and Alerts Enhanced security • Mi. Voice Border Gateway support 3

What is New for the IT Administrator

DHCP For Mi. Voice Office Endpoints • Reduces complexity and chance of misconfiguration • • • Embedded DHCP server which automatically provides the appropriate DHCP options Configured to respond to Mi. Voice 52 xx/53 xx IP series endpoints DHCP Server can be configured to assign static DHCP IP addresses to specific IP hosts 5

Mi. Voice Border Gateway • Enables remote employees to connect securely with the Mi. Voice Office • • • Enhanced security No access to customer’s firewall Support for teleworking capabilities only Enhanced security for businesses requiring more robust capabilities 6

User Creation Wizard • Simplified, centralized End User Set-up • User Creation Wizard can also be used to modify existing users • Ability to import records from previous Mi. Voice Office databases and CSV files 7

CUSTOMER CONFIGURATOR New level of capability for non-administrators • Customer Configurator: • • • Typically assigned to the office manager or Super User Ability to make user adds, moves, changes, supply forgotten passwords Administrator: • Full access rights to DB programming, System Administration & Diagnostics 8

ALARMS / ALERTS VIA EMAIL Alarms / Alerts • • Ability to receive alarms via: • Email generated text messages Easy to set up: • Alarm notification enabled through new System Alarms Notification Window • Enabled individually or in an Alarm Group This image display a dialogue box with a variety of alarms showing 9

CONFIGURATION WIZARD New level of capability for non-administrators • Simplifies Mi. Voice Office deployment: • • • Automatically launches when configuring a default database Guides you through the common steps of getting the system up and running Streamlines user provisioning: • Launches User Creation Wizard upon system configuration completion 10

Web Based Administration • Intuitive, easy to use web based management console for office manager • Provides Common Configurator with access to a set of basic admin tools to perform moves, add, and changes 11

Unified Voice Message Synchronization for Google Gmail UVM Synchronization • Release 6. 0 enables the Mi. Voice Office voice mail to synchronize with Google’s Gmail email solution • Gmail UVM synchronization joins Microsoft Office 365 as supported hosted email providers 12

What’s New for the End User

Mid-Call Features For Dynamic Extensions • Enhance productivity when on the go with Mi. Voice Office mid call features • • • Call transfer Conference Voice Mail Auto-Attendant Control No more feature codes • • Easy to use voice prompted menus System administrators can customize voice guided feature system Due as a service pack release, not available at initial launch 14

SIP Phone Conferencing & Display Updates • Confirm the called party at a glance • • Available on Mi. Voice 5603, 5604, 5607 Called party name is displayed Mitel 5603 Mitel 5604 • Initiate a conference call on the fly with SIP based ad-hoc conferencing Mitel 5607 15

FAQs & Enhancements Table

FAQs Q. When will the Mi. Voice Office officially support the Mi. Voice Conference Unit ? A. Mi. Voice Office Release 6. 0 will support the Mi. Voice Conference Unit only. Although Mi. Voice Video Unit video support for the Mi. Voice Office is under consideration, there are no definite plans to support Mi. Voice Video Unit video at this time. Q. When will Mi. Voice Office support multi-node Hot Desking? A. Multi-node Hot Desking is not part of our current roadmaps plans. In the interim, an option for multi-node networks would be to host all Hot Desking devices off a single Mi. Voice Office controller (i. e. , a phone at site 2 is a remote IP phone hosted off system 1 and allows users to hot desk into the set at site 2). Q. What is the minimum Compact Flash requirement for Release 6. 0? A. The minimum Compact Flash (CF) requirement remains 1 GB. Q. Will Mi. Voice Office support all of the Mi. Voice Border Gateway functionality in Release 6. 0? A. No, Release 6. 0 supports only teleworker capability using Mi. Voice 5300 Series IP Phones. Incremental Mi. Voice Border Gateway functionality is being considered for future Service Packs. Q. How do I upgrade to Release 6. 0? A. There is not a direct upgrade part number, however, customers who are enrolled in Software Assurance may upgrade consistent with that agreement. Q. What is the status of Enterprise Messaging OR Networking to Axxess with Release 6. 0? A. As was communicated last year with release 5. 1, Enterprise Messaging and Networking with the Axxess platform are no longer supported with Release 6. 0. 17

ENHANCEMENT SUMMARY TABLE FEATURES BENEFITS Mid-Call Features for Dynamic Extensions In its most basic form Mid-Call features in conjunction with Dynamic Extension Express, extends Mi. Voice Office HX capabilities to mobile devices for maximum flexibility and productivity. As such, Mid-Call Features empowers mobile users through a set of voice prompted menus, with many of the advanced communications features they have come to expect from their office phone. DHCP For Mi. Voice IP Phones The Mi. Voice Office Release 6. 0 embedded DHCP server, can automatically provide the proper DHCP options to reduce the chance of a miss-configuration as well as speeding up installation times. Mi. Voice Border Gateway – Teleworker Functionality Mi. Voice Office will now support the Mi. Voice Border Gateway Teleworker functionality thus providing another level of security for the Mi. Voice Office Teleworker IP Phones. User Creation Wizard User setup has been simplified and takes place with the user considered first, then their rights / capabilities / privileges assigned using a simplified “fill in” and check box oriented interface. 18

ENHANCEMENT SUMMARY TABLE FEATURES BENEFITS Bundled Save and Restore With the new Bundled Save and Restore feature administrators now have the choice to save their system data independent of their database information or opt for saving everything in one location. Alarms / Alerts via Email This new feature in Sys. Ad adds the ability to program user notification for alarms via email or text message SIP Phone and Conferencing and Display Updates With the addition of Mi. Voice 5603, 5604, and 5607 SIP Phone support, Mi. Voice Office SIP display updates and Conferencing capabilities have been enhanced. Configuration Wizard Enhancements The Configuration Wizard has been updated to allow for simpler Mi. Voice Office setup and faster deployment. At the initial system setup a number of system level parameters are now presented to the user in a simplified and progressive interview fashion. Web Based Administration Mitel continues to extend the Mi. Voice Office web based administration with Release 6. 0. Many of the more common Mi. Voice Office database transaction that require simple User, adds, moves, and changes will no longer require the Database Programming Client. 19