MGT 410 ORGANZIATIONAL BEHAVIOR Expectations Syllabus Overview Chapter

MGT 410 ORGANZIATIONAL BEHAVIOR • Expectations • Syllabus • Overview • Chapter 1

1 C H A P T E R O N E Introduction to the Field of Organizational Behavior

What are Organizations? Groups of people who work interdependently toward some purpose – Structured patterns of interaction – Coordinated tasks – Work toward some PURPOSE

Why Study Organizational Behavior • Our standard of living is a product of organizations, not individuals – Effects of organizations on groups and individuals – effects of groups on individuals and organizations – life in groups – government groups – impact of business

Why Study Organizational Behavior? We all work with or manage people no matter our job, position, or stage in life! Understand organizational events Organizational Behavior Research Influence organizational events Predict organizational events

History of Org Behavior • 1900 -1930 Scientific Management – Fred Taylor – People are rational economic beings – Work design – Rationality, efficiency, standards – division of labor and management – people are interchangeable parts

History Continued • Classical OB Theory – Fayol and Weber – chain of command – unity of command – division of labor

OB and people as Social Beings • Hawthorne Studies-Western Electric – attention paid to people improved their performance – rediscovery of people • Human Relations – The social environment matters – Satisfaction Performance – Mac. Gregor’s Theory X and Theory Y

Contemporary Organizational Behavior • The study of what people think, feel, and do in and around organizations with an interdisciplinary viewpoint. • Based on – Psychology, Social-Psychology, Management, Communication, Anthropology, Economics • Levels of study – Individual, Group, Organizational

Studying OB • Scientific Method - a set of principles and procedures that help researchers to systematically understand previously unexplained events and conditions • Developing and testing hypotheses based on theory

Organizational Behavior Anchors Multi-disciplinary anchor Open systems anchor Organizational Behavior Anchor Multiple levels of analysis anchor Scientific method anchor Contingency anchor

Systems Anchor of OB Feedback Subsystem Inputs Subsystem Organization Subsystem Outputs

Emerging Trends in OB • Globalization – Past OB was in terms of US/white males • Changing work force – age of workforce, racial makeup, gender • Emerging employment relationships – Toward independent contractors • Employability – Contingent Work-without a contract for long term employment

More trends: • Information technology and OB – Telecommuting • Advantages • Challenges • Teams and more teams – Virtual Teams – Network Organizations • Business Ethics – Social Responsibility and Employees

Common Theories of OB • • • Social Learning Theory Social Cognitive Theory Social Exchange Theory Social Network Analysis Motivation Theories – Need’s, Expectancy, Justice theories • Resource Dependence Theory