Messaging Pitch Deck Retail Month Year Your associates

































- Slides: 33
Messaging Pitch Deck - Retail Month, Year
Your associates are critical to moving the needle on the metrics that matter most to your business
But associates are expected to know more than ever • Deliver exceptional customer experience • Become product experts • Learn new technologies • • Remember processes to mitigate loss – administrative, return fraud, shoplifting And much more
All this information overload means they can’t always remember the right things to do, in the right moments
That’s bad for business • Disengaged employees • Poor CX resulting in low CSAT and NPS • Decreased basket size and conversion • Inventory loss/shrink • Increased injury and safety incidents
What if you could… • …personally spend a few minutes with each associate at the beginning of their shift? • …share the latest need-to-know information? • …ask questions to ensure they understand? • …reinforce the really important things? • …assess their confidence in applying what they’ve learned to real life?
As powerful as this sounds, it’s just not realistic That’s where Axonify comes in
Axonify is the platform that makes sure your employees remember to do the things that matter most to your business
We have the secret sauce for making business-critical behaviors stick
Designed for the way humans learn best • • • Always adapting, just like your organization • Continual reminders Focused, bite-sized bursts 3 -5 minutes a day • • Built to keep bringing them back • • • User motivation tools tap desire to self-challenge, meet goals and win Hooks employees to return 27% higher knowledge levels Measures what each person knows Assesses confidence Fills knowledge gaps with personalized information Smart enough to prove ROI • • Built-in learning attribution engine harnesses the power of big data Shows how the platform is driving priority business metrics
Traditional approach to reach associates HR AP Marketing Merch
A smarter, more coordinated approach HR AP MANAGER Internal Comms Safety Training Manager Training AP SHOEWEAR ASSOCIATE Internal Comms Product Training AP Message Next Gen Marketing Merch MENSWEAR ASSOCIATE Internal Comms Product Training 1 Product Training 2 Cashier Internal Comms New POS training Coupon Training
Axonify is made for retail front lines
Impact of Rewards Reach them where they work • Slips seamlessly into each associate’s workflow, on any device, for 3 -5 minutes a shift • Identifies and fills individual knowledge gaps with the right information, at the right time
Impact of Rewards Speak to them when it matters • Broadcast ongoing targeted messages to all associates in real time, wherever they are • Customize messages to certain teams, regions or individuals • Push priority messages for urgent updates • See who has received the message—and who hasn’t
Impact of Rewards Get them up to speed faster • Reduce onboarding time to take them from seasonal to seasoned fast, and get them delivering value to your business and customers • Keep them loyal longer, with continuous learning and development
Impact of Rewards Drive engagement on a deeper level • Make them feel empowered and excited to bring your customer facing brand promises to life • Align them to your brand mission, vision and values
A trusted partner focused on your success • Define meaningful metrics upfront • Map a clear path to results • We have your content needs covered • Support through implementation and beyond • Partner who looks at your solution through a KPI lens • Provide services to help you win, over and over again
Getting frontline associates to do the things that keep business moving, day in and day out, is something every organization struggles with
Axonify gives you a better way
It’s 3 – 5 minutes of key information sharing that sticks So, when it’s time to act, your associates will know just what to do for the good of your business
We call it microlearning Our customers call it a game changer
41% 90% Proven in the real world $585 k+ Reduction in claims resulting in savings of $2. 2 M per year Reduction in onboarding time Saved in 12 months due to reduction in safety incidents
85% 200% Loved on the frontlines 30% Users participate 2 -3 times per week Exhibit 2 x higher voluntary participation when rewarded Users take extra training voluntarily
+29. 5 M 49 95 microlearning moments/month languages countries And counting…
Let’s work together to make sure your employees remember to do the things that matter most to your business every day
Daily training of 10, 000+ associates blooms into $2. 2 million in savings each year, for a total savings to date of $10 million. Results: $10 M Savings to date 90% Participation rate 41% Reduction in safety claims
Northgate González Market saved half a million dollars with a new game plan to tackle employee training. Results: $585 K 90% Savings within 12 months Participation rate 68% Reduction in safety incidents
Briscoe Group transitioned 2, 000 employees across almost 90 locations to a new platform while rebuilding training content and strategy —all in less than months. Results: < 6 mo 88% 34% Rebuilt entire training strategy Participation rate Knowledge lift in key topic areas
Powerhouse home décor retailer, At Home, boosted sales by investing in the right kind of associate training. Results: 36% 98% 90% Reduction in safety incidents Participation rate Reduction in onboarding time
Feeding associates daily bites of information to improve customer service and scale a high -growth strategy. Results: Increase in OSAT scores 94% 80% Participation rate Knowledge level
One of the largest conventional supermarket chains in the U. S. is effectively enaging and educating a dispersed workforce of 45, 000. Results: 15% Knowledge lift 95% 90% Participation rate Reduction in age-restricted sales incidents
Thank you