Merton Expert Patients Programme Jennifer Sangalang Merton EPP

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Merton Expert Patients Programme Jennifer Sangalang, Merton EPP Manager Christine Monahan, Merton EPP Navigator

Merton Expert Patients Programme Jennifer Sangalang, Merton EPP Manager Christine Monahan, Merton EPP Navigator

Background • The Expert Patients Programme (EPP) is a six-week programme licensed by Stanford

Background • The Expert Patients Programme (EPP) is a six-week programme licensed by Stanford University for people with one or more long-term health conditions. • EPP is peer-led by tutors who have previously completed the course and then trained as a tutor due to the positive effect EPP has had on their everyday lives. • EPP aims to support participants to manage their condition(s) on a day-to -day basis through shared learning, peer support and behaviour change. Merton CCG Expert Patients Programme 2

Self-management courses • Expert Patients Programme (EPP)- long-term health conditions. • Looking After Me

Self-management courses • Expert Patients Programme (EPP)- long-term health conditions. • Looking After Me (LAM) - for carers. • New Beginnings (NB) - living with or recovering from mental health conditions. Merton CCG Expert Patients Programme 3

Benefits of the courses • Improved confidence, symptom-management, provision of a support network and

Benefits of the courses • Improved confidence, symptom-management, provision of a support network and better use of health services. • Encourages participants to manage their conditions to only seek care from a professional when they are certain their symptoms have reached crisis stage. • Cost savings through a reduction in GP visits, fewer outpatient referral and a smaller number of admissions to A&E as well as increased utilisations of community pharmacies. • EPP offers a tool-kit of techniques to help you take control of your condition, feel more confident and improve quality of life. Merton CCG Expert Patients Programme 4

Course Content • Dealing with pain and fatigue. • Planning and setting goals. •

Course Content • Dealing with pain and fatigue. • Planning and setting goals. • Coping with feelings of anger and depression healthy eating and exercise. • Communicating with family, friends and health care professionals. • Finding other health services in the community. Merton CCG Expert Patients Programme 5

Review of 2016 -17 and targets for 2017 -18 • The previous Merton EPP

Review of 2016 -17 and targets for 2017 -18 • The previous Merton EPP team put on 4 courses in 2016/17, the last one took place in June 2016. • From 1 October 2016 Merton transferred the management of this function to Wandsworth CCG. • In November 2016 the WCCG self-management team organised its first EPP course at the Shree Ghanapathy temple where 14 people attended. • We aim to reach out to other key groups such as faith groups, BME groups, young people. • Our target for this financial year is to deliver 6 EPP courses. Merton CCG Expert Patients Programme 6

Merton CCG Medicines Optimisation Team 7

Merton CCG Medicines Optimisation Team 7

Our Current Stage • Following the success of the Shree Ganapathy Expert Patients course,

Our Current Stage • Following the success of the Shree Ganapathy Expert Patients course, we will work with them again to potentially set up another course. • Organisations around the borough who are keen to work with the Merton self-management team and to host courses are being identified. • Work with local communities and voluntary sector. Merton CCG Expert Patients Programme 8

Referral Pathways • Self-referral. • Marketing Events. • Via Health Care Professionals. • Voluntary

Referral Pathways • Self-referral. • Marketing Events. • Via Health Care Professionals. • Voluntary Sector. • Social Prescribing Pilot. Merton CCG Expert Patients Programme 9

How can you help the team? • Upcoming events. • Magazines, newsletters, group emails.

How can you help the team? • Upcoming events. • Magazines, newsletters, group emails. • Marketing opportunities. • Presentation opportunities. • Word of mouth. • Raising awareness at your GP practice. • Raising awareness in your network Merton CCG Expert Patients Programme 10

Thank You Any Questions? Jennifer Sangalang – Merton EPP Manager: Jennifer. Sangalang@wandsworthccg. nhs. uk

Thank You Any Questions? Jennifer Sangalang – Merton EPP Manager: Jennifer. Sangalang@wandsworthccg. nhs. uk Christine Monahan – Merton EPP Navigator Christine. Monahan@wandsworthccg. nhs. uk Merton CCG Expert Patients Programme 11