MERGING CORE VALUES AND JOB DUTIES THE GATEWAY

MERGING CORE VALUES AND JOB DUTIES: THE GATEWAY TO MEANINGFUL ADVISOR PERFORMANCE EVALUATION KATIE LACKEY DIRECTOR OF ADVISING, HUMAN SCIENCES DR. RUTHIE SPIERS DIRECTOR OF UNIVERSITY ADVISING DR. BETH YARBROUGH DIRECTOR OF STUDENT SERVICES, SCIENCES AND MATHEMATICS NACADA Annual Conference 2020, Everywhere

Today’s Goals Review development of advising values Relationship between values and functions Evaluation Workbook Rubric Performance Evaluation

Context Large university (30, 000) Decentralized advising 18 month project with a committee comprised of HR, Associate Deans, Director of Student Services and senior Academic Advisor Required rewrite of Job Descriptions highlighted three overarching job functions: � Advising � Record Management � Professional Impact

Overarching Job Functions – Level 2 1 -5 ADVISING; 6 -10 RECORD MANAGEMENT; 11 -15 PROFESSIONAL IMPACT

HOW of advising and not just the WHAT of advising

Core Values

Core Values Alignment Accountability: Respect, Professionalism & Commitment Communication Skills: Caring, Respect, Empowerment, Inclusivity, & Integrity Initiative and Adaptability: Commitment, Professionalism & Empowerment Inclusion: Caring, Respect, & Inclusivity Professional Integrity: Professionalism, Respect & Integrity

Core Values Definitions Accountability: Takes responsibility for accomplishing goals and achieving quality results. Follows through on commitments. Is always there in the clutch. Effectively manages time and resources in completing work. Sweats the details. Ensures that work is free from errors and takes action to correct problems. Communication Skills: Clearly conveys information and ideas to individuals and groups through a variety of communication modes. Practices attentive and active listening, synthesizes information from multiple resources and uses it in appropriate contexts. Succeeds in understanding others, is open and skilled in using one's interpersonal style to meaningfully interact with others, including empathy, humility, and patience. Initiative and Adaptability: Effectively adjusts to changes in work processes and environment and alters behavior to align with evolving situations. Recognizes and fosters the implementation and acceptance of constructive change within the workplace. Consistently demonstrates selfdirection and initiative. Inclusion: Makes people and their needs a primary focus of action; takes full responsibility for fostering productive people relationships. Demonstrates a commitment to inclusion, equity, and diversity in one's work. Collaborates with and involves others with divergent viewpoints, as well as diverse people and groups, contributing to an environment that is equitable, inclusive, respectful and cooperative. Professional Integrity: Trusted, authentic, self-aware, above reproach. Operates by and adheres to the University's core values and holds other accountable for them. Interacts with others in a way that gives confidence in self and the organization. Acts in the University's best interests and puts that interest above personal gain or unit or office. Works with the limits of authority to

Rubric example (Accountability) Supervisor Handbook

Rubric example (Accountability of Advising) Supervisor Handbook

Rubric example (Accountability of Records Management) Supervisor Handbook

Rubric example (Accountability of Professional Impact)

Evaluation Workbook Job Functions Advising Records Management Professional Impact

Evaluation Workbook Job Duties (Job description)

Evaluation Workbook - Ratings

Training Vital that supervisors, advisors and HR liasion were trained on new evaluation system Norming process Must keep a level playing field to avoid jumping schools Example on NACADA website (and handout)

References http: //www. nacada. ksu. edu/Resources/Clearin ghouse/View-Articles/Core-valuesexposition. aspx

Contact information Katie Lackey Director of Advising, College of Human Sciences lackekm@auburn. edu Dr. Ruthie Spiers Director of University Advising blakerl@auburn. edu Dr. Beth Yarbrough Director of Student Services yarbrel@auburn. edu