Mentoring IOSH Essex Branch Training Ground Rules Confidentiality

Mentoring IOSH – Essex Branch

Training Ground Rules �Confidentiality �No Mobile Phones �Everyone to participate �Health and Safety �Housekeeping Copyright Flexible HR Ltd

Session Benefits �Understand the benefits and value of mentoring �How to build effective mentoring relationships �Develop a mentoring toolkit Copyright Flexible HR Ltd

What is Mentoring? Mentoring is …. “off-line help by one person to another in making significant transitions in knowledge, work or thinking” Clutterbuck, D & Megginson, D, Mentoring Executives and Directors (1999) Copyright Flexible HR Ltd

Role of a Mentor? �Look at the bigger picture �Set realistic career goals �A sounding board �Challenge the Mentee to face up to opportunities & problems �A gateway to networks & knowledge �Develop key skills for the future �Share knowledge skills and experiences �Coaching in work skills/soft skills Copyright Flexible HR Ltd

Exercise – Qualities of a great mentor �Willingness to help others �Devote time and mental energy �Develop oneself as part of process �Coach �Active Listener �Facilitator �Networker Copyright Flexible HR Ltd

Role of a Mentee? �Driver of Relationship �Development Planner �Resource Partner �Sharer �Continuous Developer Copyright Flexible HR Ltd

Build Effective Mentoring Relationships �Effective Listening Skills �Open Body Language �Effective Questioning Skills Copyright Flexible HR Ltd

Listening Skills - Silent Partner What is your favourite colour? What is your favourite animal? What is your favourite food? Copyright Flexible HR Ltd

Listening Skills – 2 key Skills �Physically attending � Psychologically attending Copyright Flexible HR Ltd

Body Language Signals Copyright Flexible HR Ltd

Body Language Signals Copyright Flexible HR Ltd

Mirrors Exercise � 10 Body Language No – No’s � 10 Body Language - Positives Copyright Flexible HR Ltd

Questioning Skills �Open Questions � Closed Questions �Funnel Questions �Probing Questions Copyright Flexible HR Ltd

Develop a Mentoring Toolkit �IOSH Mentoring Scheme �The First meeting �Mentoring Contract �GROW Model �SMART Objectives �Mentoring Skills Copyright Flexible HR Ltd

First Meeting � Getting to know you � Agree mentoring contract o o o o o Statement of purpose Definition of work undertaken Measuring outcomes goals Role of Mentor/Mentee Timescales Duration Professional Boundaries Feedback Practicalities Issues of confidentiality Copyright Flexible HR Ltd

Mentoring skills – GROW Model �Goal �Reality �Options �Will and Way forward Copyright Flexible HR Ltd

GOAL �What does the Mentee want to get out of the meetings? �Motivators? �Enablers? �What might get in the way? �Hot buttons �Benefits Copyright Flexible HR Ltd

Current REALITY �Unclear aims �Not viewed the bigger picture �Blockers �Open questions �Probing �Challenge incorrect assumptions Copyright Flexible HR Ltd

OPTIONS �Review Options �The pros and cons �Explore further �Share some of your experiences. Copyright Flexible HR Ltd

Will or Way forward �What are the next steps? �Action Planning �How will they measure their success? Copyright Flexible HR Ltd

SMART OBJECTIVES �Specific (simple, sensible, significant). �Measurable (meaningful, motivating). �Achievable (agreed, attainable). �Relevant (reasonable, realistic and resourced, results-based). �Time bound (time-based, time limited, time/cost limited, timely, timesensitive) Copyright Flexible HR Ltd

Summary � Reviewed the value and benefits Mentoring/Mentee relationship and what makes a good Mentor. � Building effective mentoring relationships by using positive body language, effective listening and questioning. � Developed a Mentoring Tool Kit with Format for First and subsequent meetings – Contract, GROW, SMART Objectives Copyright Flexible HR Ltd

Good luck and enjoy the journey Copyright Flexible HR Ltd

Thank you Suzanne Bolwell-Davies Chartered FCIPD Copyright Flexible HR Ltd