Membership A Vital Component of a Successful Organization

Membership: A Vital Component of a Successful Organization NYSCHP Chapter President’s Retreat April 2015

NYSCHP Membership Guidelines Established to: ◦ Increase recruitment of new members ◦ Maintain + retain current membership ◦ Provide guidance to chapter leadership ◦ Improve services to existing members

Elements of NYSCHP Membership Guidelines

Chapter’s Responsibilities Membership ◦ Each chapter should have a Membership Chair person either from the local BOD or active member ◦ This person is the Chapter’s Representative on NYSCHP Membership Committee Review Monthly Membership Reports Establish and Maintain a Membership Committee Establish and Maintain A Member Recognition Program Non-renewed Member Surveys Facilitates Communication with NYSCHP

Key elements for Membership focus Recruitment ◦ Promote Organization Membership NYSCHP Membership Benefits Presentation NYSCHP Membership Drive Retention ◦ Communication Newsletter, calendar of events Local Institution Liaisons ◦ Services Review members needs and customize services

Membership Types: Active Voting type (caution Changing) ◦ ◦ Pharmacist $205 Joint (husband/wife) $205 + $100 Retired $50 Pledge Members: graduated or finished residency P 1 Resident or graduated/finished in last 12 months $50 P 2 graduated/finished in last 24 months $100

Associate, Non Voting Supportive (aka industry) $205 Technicial / Technician $ 25 ◦ T 1 member in 1 st 12 months $10 ◦ T 2 member in 13 th-24 th months $15 Student member ◦ 1 year student or resident, $20 ◦ 1 year student + ASHP student member $68 ◦ 4 year student $50

FAQ Membership Questions When does my membership expire How do I get my CE How do I find out about meetings + events ◦ Local Chapter ◦ State level

NYSCHP Calendar

Local hospital contacts recruitment Identify member at a hospital Utilize NYSCHP membership benefit presentation during ◦ Staff meeting, Director’s roundtable ◦ Include in department orientation

Recognize New and Existing Members New Members Existing Members ◦ Public recognition ◦ Personally welcome ◦ ◦ Publicize Member Accomplishments “Members in the News” Newsletter Column Recognize Leadership New NYSCHP awards: New practitioner for entry level, Practice award for group

Identify Areas for New Member Growth Pharmacy Directors ◦ Benefit: NYS Directors List serve Under-represented Institutions Technicians Residency Program Directors and coordinators ◦ Benefit: NYS RPD List serve Students and Residents Industry Alternate pharmacy practice areas

NYSCHP membership information (the easy way) Under your log in Email sent with link

Know Member Needs Driving principle: ◦ Eliciting member feedback demonstrates the importance the organization places on its members Periodic Member Surveys ◦ CE Programs, remind about CESally on line programs that are available ◦ Opinions and Feedback ◦ Publicize Results ◦ Surveys for chapter use available on Website

Examples of Recruitment Initiatives Bring a friend at the member rate to a meeting Give gifts to members who recruit a new member or Pharmacy week ◦ Flash drives, pins, pens, key chains. Initiate new discussion groups/forums ◦ Clinical Practitioners, Informatics + Pharmacy ◦ Use to share ideas, common problems ◦ Review national specialty meeting proceedings i. e. Infectious Diseases, HIMSS

Initiatives with community service Participate as a group in a community service event where membership is not needed. ◦ DEA take back days, neighborhood cleanup ◦ AIDS, Cancer walks ◦ Community teaching programs with students: Asthma/inhaler clinics, Brown Bag Medication clinics at senior centers. Take pictures for newsletters, introductions at meetings

Recruitment & Retention Grants Monies available from NYSCHP for each chapter (up to $500) that can be applied for. Use to fund specific activity related to Recruitment Submit application and estimate to NYSCHP office

Establish and Maintain a Program to Encourage Student Involvement Student Liaison Program ◦ ◦ ◦ Encourage Membership Identify students to participate on Chapter BOD Include at Chapter Meetings “Peer / Organization Day” Participate in Student Activities Student/Resident Clinical Pearl or posters at a membership meeting Include faculty liaisons in chapter activities

Student Societies + Annual needs To maintain official ASHP recognition ◦ 1 Membership drive ◦ Career development activity Minimum 2 events featuring speakers representing healthsystem practice Informational session about residents ◦ Professional Development project ◦ See ASHP Member center Pharmacy student forums.

Maintain Regular Communication with NYSCHP & you Disseminate information received from the council office as well as your upcoming dates/events Forward required chapter information to the council office in a timely fashion Contact council office with difficult to resolve member issues. Chapter responsiveness to requested information

Cultivate Leadership Strong Leadership = Chapter Growth ◦ Identify individuals with leadership potential Vocal members, residents, student liaisons ◦ Personally approach individuals, create or direct them to opportunities to participate. Outreach coordinator for community service Residents Networking group ◦ Diverse BOD, invite new members to attend ◦ Encourage participation in chapter activities Team new member with another to run event ◦ NYSCHP leadership development

Utilize NYSCHP Tools 1. 2. 3. 4. 5. Monthly membership reports Membership applications via Refer a friend Power Point presentations Web site to post chapter-specific information Membership Conference Calls

Chapter resources available on the NYSCHP website

Goals for Membership Committee Representation from each chapter Quarterly Membership Conference Calls Track membership trends against guideline usage Chapter Awards Non-renewed Member Surveys Recruitment / Targeting specific groups ◦ ASHP non NYSCHP members

Upcoming 2015 -2016 year Membership Chair By July 1, 2015 ◦ Identify chapter membership chair ◦ Let council office know name + email address ◦ Identify membership goal New Director Chapter Services ◦ William Prescott

Words to remember Your ideas and comments are valuable to NYSCHP Thank you for being a member Thank you for being a leader Thank you !!!