Megaprime ICT Governance Management A Strategic Management Process

Megaprime ICT Governance & Management A Strategic Management Process (Not Just A Strategy For ICT) Sydney 2006 Joe Otway jotway@megaprime. com. au © Megaprime Pty Ltd 2005 1

ICT Strategic Management Process 1 2 3 4 5 6 A Formally Defined 3 Stage, 6 Step Process Reflects Best Practice Recommendations Designed to Align Business & ICT Strategy Integrates with Annual Planning Cycles Drives Business Planning & Budgeting Developed Over Four Years - Australia - Indonesia - Qatar 7 Used to Develop Strategy & Strategic Plans - ICT - Information & ICT Security © Megaprime Pty Ltd 2005 2

The Three Stages of the Process © Megaprime Pty Ltd 2005 3

Controlled Progression © Megaprime Pty Ltd 2005 4

The Six Steps of the Process © Megaprime Pty Ltd 2005 5

ICT Strategic Management Process © Megaprime Pty Ltd 2005 6

© Megaprime Pty Ltd 2005 7

1 ICT Governance & Management Assessment - Have we allocated decision making authority appropriately (Governance)? - Do we have appropriate organizational structure, roles, relationships, accountabilities and processes (Management)? 2 ICT Governance & Management Plan - What we need to do to improve our governance & management systems © Megaprime Pty Ltd 2005 8

1 Strategic Business Direction Assessment - Where are the business units going? 2 Business Strategic ICT Requirements Assessment - What are our strategic needs for ICT services & technologies? 3 ICT Technology Direction Assessment - Where is ICT and the ICT Industry going? 4 ICT User Satisfaction Assessment - Are ICT users happy with the services they use? © Megaprime Pty Ltd 2005 9

1 Asset Portfolio Performance Assessment - Do our ICT assets (people, projects, services & ICT applications & infrastructure) deliver value? 2 Enterprise Architecture Assessment - Is our Enterprise Architecture effective, efficient, flexible, adaptable, agile, extensible and secure? © Megaprime Pty Ltd 2005 10

1 ICT Function (& Team) SWOT Analysis - What are our strengths, weaknesses, opportunities and threats? 2 ICT Services Capability Assessment - Do we need to improve our ICT service quality 3 Information & ICT Risk Assessment - Are we exposed to unacceptable levels of risk? © Megaprime Pty Ltd 2005 11

1 Strategic Vision & Goal State Blueprint - What do we want to become? 2 Strategic Plan for ICT - What we are going to do to achieve our vision 3 Benefits Realization Management Plan - How we will realize the benefits 4 Strategy Implementation Program Briefs - This is how we will execute the strategy 5 Strategy Management Plan - This is how we will manage the strategy © Megaprime Pty Ltd 2005 12

1 Strategy Program Specifications - What we need to do to implement our strategy 2 Strategy Program Business Cases - How we justify implementing our strategy 3 Strategy Program Implementation Plans - How we intend to implement our strategy 4 Strategy Program Management Plan - How we intend to manage our program 5 Strategy & Program Performance Reports - Is our strategy effective & efficient? - Are our strategy implementation programs effective & efficient? © Megaprime Pty Ltd 2005 13

Comments & Questions? Joe Otway jotway@megaprime. com. au © Megaprime Pty Ltd 2005 14