Maximo Incident Reporting Brian Bokovoy Safety Manager Sun

Maximo Incident Reporting Brian Bokovoy – Safety Manager Sun. Coke Energy Anand Kshatriya A&A IT Solutions Corp Maximo Oil & Gas Conference January 2018 Houston, Texas

Sun. Coke Operations Coke and coal logistics facilities located to serve our customers’ most strategic assets Indiana Harbor Lake Terminal (Coal Logistics) Middletown KRT – 2 Terminals (Coal Logistics) Granite City Haverhill 1 Vitória, Brazil Jewell Coke Odisha, India Convent Marine Terminal SXCP SXC Haverhill 2 (Coal Logistics) 2

Maximo Implementation • May 2009 - Maximo Project is approved • October 2009 – implementation of v 7. 1. 1. 5 at first coke manufacturing plant. • June 2010 - implementation at last coke manufacturing plant • August 2010 – implementation at corporate office • June 2012 – upgrade to O&G v 7. 1 industry solution • August 2012 – implementation at coal mining operations • April 2013 – upgrade to Maximo v 7. 5 / O&G v 7. 5 • December 2013 – interface between Maximo and Pi developed • January 2016 – upgrade to Maximo 7. 6 / O&G v 7. 5. 1 • May 2016 – implementation of Max. Grip str. EAM+ FMECA • January 2017 – implementation of Aquitas Solutions HSE+ • June 2017 – upgrade to Maximo 7. 6. 0. 7 / O&G 7. 6. 1

Maximo O&G Use Strategy Defects (2014) Incidents HSE+ (2016) Investigation RCFA (2013) MOC (2012) Users People Labor Reporting Job Plans Work Order Tracking Locations Assets Action Tracking (2013) Contracts Purchase Orders Receiving Inventory Item Master PM’s str. EAM+ FMECA / RCM (2016) Failure Codes Existing application O&G Application O&G Partner Invoices

Incident Reporting Module Maximo platform is used to report and manage incidents at any location. A summary of Maximo incident management capabilities include: • Report incidents using the Incident Reporting Module (Service Desk (Oil) – Incidents (Oil)). • Document an Incident Investigation using the Investigation Module (Service Desk (Oil) – Investigations (Oil) REPORT INVESTIGATE ACTION TRACKING • Document and track mitigating and/or corrective actions using the Actions Module (Work Order – Action Tracking). • Manage confidential medical and/or OSHA reporting information for any reported first aid, injury or illness incident using the Occupational Injury and Illness Module (OII). CASE MANAGEMENT

Responsibilities Team Member Report all incidents Maximo Incident Reporting Participation with Incident Management Process • Reporting • Investigations • Action Items Human Resources Case (OII) Management • Subject Matter Expert • Confidentiality • Medical Treatment • Workers Compensation • Return-to-Work Status Reliability Engineer Investigation (RCFA) Management • Subject Matter Expert • Tracking • Reporting • Closure Maintenance Manger Work Order Tracking • Subject Matter Expert • Tracking • Reporting • Closure Action Item Management • RCFA (Primary) • Tracking • Reporting • Closure Participation with Incident Management Process • Reporting • Investigations • Action Items 6

Safety Manager Maximo Incident Reporting Management Maximo Incident Reporting • Verify Reporting Completeness • Supporting Documentation Verification ü Statements ü Photo Documentation ü Other • Confidentiality Manage Incident Status • New • In Progress • Closed • Cancel Case (OII) Management Oversight Confidentiality Medical Treatment • Record updates, as necessary Workers Compensation Return-to-Work Status Investigation Oversight Investigation (RCFA) Oversight • Participation • Verification Action Item Management • Non-RCFA Action Tracking (Primary) • Verification Action Item Oversight Action (Incident) Tracking 1. Mitigating Actions 2. Immediate Corrective Actions • Verification Manage Action Status • New • In Progress • Closed • Cancel Action Data Analysis • Tracking • Reporting Incident Data Analysis • Tracking • Reporting 7

MAXIMO INCIDENT REPORTING 8

Create an Incident After logging into Maximo, access the Incident Reporting Module. • Select “Safety and Quality Management” • Select “Incidents (Oil)” 9

Incident Link created to training documents associated with Maximo application(s). STATUS DESCRIPTION New The incident has been entered into Maximo. In Progress Incident is in progress. Investigations, Corrective actions, Work orders could be assigned. OII could be initiated. Closed The Incident Process Owner has reviewed the final Incident record and all related documents and has changed the status to Closed. Cancel incident record. Indicates mandatory field 10

Incident 11

Incident Check this box to create an OII record. Report configuration can be customized. • Customize fields. • Customize domains. Limitations: • Field names may be used in other Maximo applications. Use existing fields, or create unique fields. • Field length limitations. • Domains (search lists) must be ascending or descending. 12

Incident Types:

Incident Equipment:

Incident - Domains The incident areas and equipment types have been defined as domains in Maximo.

Incident - Dataload Since the list was large the values were auto loaded using flat file data loads

Incident - Dataload Below is a sample dataload file

Incident - New Fields Created new fields using Database configuration

Incident

Related Records Create a related record for an incident: • Work order; • Action item; • Investigation; or • OII record.

MAXIMO OCCUPATIONAL INJURY AND ILLNESS REPORTING (OII) 21

WHY USE OII The OII module is used for the following: • Case management (medical-related incidents); • OSHA 300 Reporting; • OSHA 301 Reporting; and • OSHA 300 A Reporting; and • Work hours tracking.

CREATE AN OII RECORD Create An OII During completion of the incident report, place a check at the Has Injury or Illness? Box to initiate. In doing so, an OII will be initiated.

CREATE AN OII RECORD

INJURY DETAILS Injury Details Tab The Injury Details tab is intended to be used to document medical injury and diagnosis information associated with an incident (as applicable). Select New Row to initiate an Injury/Illness Details Record.

INJURY DETAILS

TREATMENT DETAILS

ACTUAL LOST WORK Actual Lost Work Tab The Actual Lost Work tab is intended to be used to document lost work days (as applicable). Select New Row to initiate a Lost Work Days record. In the event of non-sequential actual lost work days, enter a New Row for each period of lost days.

ACTUAL LOST WORK

WITNESSES Witnesses Tab The Witnesses tab is intended to be used to document confidential witness-related information. Select New Row to create a new record for each witness.

WITNESSES

WORKERS COMPENSATION Workers Comp Tab The Workers Compensation tab is intended to be used to document workers compensation activity associated with medical treatment of injured/ill person(s). Select New Row to create a new record for each specific workers compensation activity i. e. statements, correspondences.

WORKERS COMPENSATION

OSHA LOGS • Retrieve the required OII Injury Illness record. • Select the Run Reports option from the Main Menu. • Select the desired OSHA Log Report. Ø Select Create Report

OSHA 300 LOG

OSHA 300 A LOG

OSHA 301 LOG

HOURS REPORTING

REPORTS Process Status 250 196 200 136 150 New In Progress Closed 100 78 50 0 24 2 1 GCO 17 1 HHO 60 46 45 1 IHO 2 3 JWO 14 MTO Open Report Status 16 14 12 < 30 Days 10 10 8 8 6 4 4 5 4 2 2 0 0 GCO HHO 1 IHO 2 0 1 JWO 31 - 60 Days 4 0 MTO > 60 Days

BENEFITS Benefits of using the Incident Reporting and OII module include, but are not limited to: • Consolidate Operating Systems • Comprehensive Incident Management System • Related Records ü Action Tracking ü Work Orders ü Investigations (RCFA) • Reporting

BENEFITS Benefits of using the Incident Reporting and OII module include, but are not limited to: • Case management (medical-related incidents); • OSHA 300 Reporting; • OSHA 301 Reporting; • OSHA 300 A Reporting; and • Work hours tracking.

Questions/ Contacts Brian Bokovoy – Safety Manager, Sun. Coke Energy Email – bjbokovoy@suncoke. com Anand Kshatriya - A&A IT Solutions Corp Email – anand@aa-itsolutions. com