Masterclass The new Safety at Work April 2018

BOSAL Global Footprint 2 Confidential - Copyright © BOSAL ECS NV

Facts: 3 Confidential - Copyright © BOSAL ECS NV

5 step program • • • 1) Define goal 2)Today situation? 3) How? 4)

Step 1 - Goal Zero accidents Safe and healthy place to work 5 Confidential

Deliverables q It is about Keeping everyone safe and healthy. q It is about

Results and target? In 2013 ; - Accident rate high - Communicatie low -

Step 3 – how increase safety results ? strategisch, strukture en system Reality culture

Step 4 – strategic execution Strategic Priority Continue the culture and mindset changes from

Strategic actions and key initiatives HSE is first strategic priority • Communication by Board,

Measure – audits - KPI 11 Confidential - Copyright © BOSAL ECS NV

Tools - HSE APP HSE App – Getting Started Emergency Details Reporting Tool (1/2)

Structure - get people involved BOSAL HSE ACPS ECS AM HSE officers • HSE

HSE system 14 Confidential - Copyright © BOSAL ECS NV

Behaviour change The past Examples Selfcompetence Motivation risk, discipline, teamplay, improve contribution Coaching communicationt

Mindset - raising the safety awareness v v Tone of the top Think, raise

Step 5 - Check 17 Confidential - Copyright © BOSAL ECS NV

Step 6 - evaluate, lessons learned • • Start at top active taking part.

Q&A Need support ? 19 Confidential - Copyright © BOSAL ECS NV

14. Key Take-Aways 20 Confidential - Copyright © BOSAL ECS NV

Slides: 20

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Masterclass ‘The new Safety at Work’ April, 2018 Emission Control Systems

Deliverables q It is about Keeping everyone safe and healthy. q It is about integrating the right safety habits in our daily behavior. ü Legal compliance ü Raising the safety awareness ü System Rules and processes are clear and simple ü Focus on trainings & Process confirmation on place, know the risks. ü Building and sustaining a positive and proactive safety culture (Rewards and Recognition program) ü Discipline: Repeated violation of the rules must have consequences 6 Confidential - Copyright © BOSAL ECS NV

Results and target? In 2013 ; - Accident rate high - Communicatie low - HSE not a priority - Awareness low - Pure reactive target; -Strategic issue 1 -Team effort -Ownership Stop bleeding Bron: Arif, N. en A. Molenkamp, De internal auditor aan het woord’, Audit Magazine, december 2011) 7 Confidential - Copyright © BOSAL ECS NV

Step 4 – strategic execution Strategic Priority Continue the culture and mindset changes from 2016. Learn more from Near Misses. Introduce Severity Index. Focus on Lock-Out-Tag-Out (LOTO) across all facilities. Ensure (at minimum) legal obligations are fully understood and adhered to. Implement annual review of new legal environmental requirements. Any new equipment to be fully signed-off against HS&E standards before start of operation. 1) Culture& Mindset: Change happening, long journey …. 2) Near Misses: Progress, need to accelerate 3) Severity Index: In place 4) LOTO: Good progress, sharing, best practices 5) Legal Obligations: Well done 6) Equipment: New & re-used (!) equipment 9 Confidential - Copyright © BOSAL ECS NV

Strategic actions and key initiatives HSE is first strategic priority • Communication by Board, first on the agenda, tone • Focus on highest risks (base line risk assessments) • Learning organization, speed up reporting, minors, near Misses, unsafe conditions and unsafe acting reporting by HSE App • Re-enforce training • Compliancy obligations 100 % • HSE Certified ISO 45001 (OHSAS 18001) Key initiatives : • Quarterly plan and review meetings. • Safety week including environmental day • Second HSE Summit • Creating a winning HSE team (Monthly HSE Network meetings) 10 Confidential - Copyright © BOSAL ECS NV

Behaviour change The past Examples Selfcompetence Motivation risk, discipline, teamplay, improve contribution Coaching communicationt raining, feedback Psychological Proposal/complaint taken seriously 15 Bron; Study Albert Bandura Confidential - Copyright © BOSAL ECS NV

Mindset - raising the safety awareness v v Tone of the top Think, raise and solve. Proactive. . . I make the difference campaign. New equipment is a example. IMPROVE COMMUNICATION - Escalation program - Plant Managers and Group Mngt - HSE network, sharing, learning - Improve communication, channels as emails, posters, video OSHA napo - All meetings start with SAFETY (Departmental meetings, Morning Pray, Town hall meeting etc. . ) v HSE SAFETY WEEK (5 days = 5 different focus topics) v Training : Leaders regular meetings (few minutes) with their ops before beginning of shift – SAFETY MINUTES meetings. v Safety summit, special campaigns like hand finger campaign, I make the difference. 16 Confidential - Copyright © BOSAL ECS NV

Step 6 - evaluate, lessons learned • • Start at top active taking part. HSE is number 1. Communicate. Do not miss any opportunity to spread message. Involve, raising hand culture. Measure, escalate, share. Serious matter, zero tolerance All together. Train, train. 18 Confidential - Copyright © BOSAL ECS NV