Maslow’s Theory “We each have a hierarchy of needs that ranges from "lower" to "higher. " As lower needs are fulfilled there is a tendency for other, higher needs to emerge. ” Daniels, 2004
Maslow’s Theory Maslow’s theory maintains that a person does not feel a higher need until the needs of the current level have been satisfied. Maslow's basic needs are as follows:
Personal Motivation Consumers will not need or want consumer goods or services that fufil higher levels on the hierarchy without satisfying lower ones. Example: If living in a war torn country, one has no desire for a social networking site
Basic Human Needs Food Air Water Clothing Physiological Needs
Safety and Security Safety Needs u Protection u Stability u Pain Avoidance u Routine/Order
Love and Belonging Social Needs u Affection u Acceptance u Inclusion
Esteem Needs u Self-Respect u Self-Esteem u Respected by Others
Self-Actualization u u Achieve full potential Fulfillment
Marketing and Advertising As a business – we must learn how to communicate how our product or service communicates to one of these levels of human needs