Masergy UCaa S with Cisco Webex Presenter Name

Masergy UCaa. S with Cisco Webex Presenter Name | Title Today’s Date 1

About Masergy ▪ Founded in October 2000 ▪ Owned by leading private equity firm, Berkshire Partners (2016) ▪ Proven 20 -year track record of consistent, sustained financial growth ▪ Approaching $3 B in cumulative revenues sinception with current annual revenues of approximately $400 M ▪ More than 1, 400 enterprise and midmarket customers worldwide ▪ Trailblazing 100% uptime SLAs ▪ Relentless customer focus with 70+ NPS for 4 straight years 2

Why UCaa. S Is A Top Priority For CIOs Aging PBX Globally Distributed Workforce Minimize Complexity Reduce Costs Analytics & Contact Center Mobility & Collaboration 3 Confidential.

One Stop Shop For Enterprises SD-WAN Managed SD-WAN SECURITY Network, Cloud, & Endpoint CLOUD COMMS Cisco Webex Co-Managed SD-WAN Threat Intelligence Global Calling Managed SD-WAN OTT Detection & Response SASE Security Analytics SIP Trunking SOC Services Microsoft Teams Multi-Cloud Connectivity Security Incident Resolution & Reporting Cloud Contact Center Real-time insights On-demand control UNIFIED MANAGEMENT PORTAL AI-powered analytics 4

Our 15+ Year Partnership With Cisco Visionary in Gartner’s Magic Quadrant for Network Services Leader in Gartner’s Magic Quadrant for UCaa. S Industry-leading performance and SLAs Simple, intuitive enterprise solutions End to end security, visibility, and control Integration with business applications 5

Masergy UCaa. S with Cisco Webex Built for the enterprise ■ Managed service ■ Secure voice and video infrastructure ■ Workflow integration with major Saa. S apps Best of breed solution Global coverage One portal Unparalleled experience ■ Cisco Webex ■ Scalable ■ End-to-end visibility ■ Simple to use ■ Cross-platform app for every device ■ Cloud-based PSTN in 25+ countries ■ Available on any device ■ Self-service through unified portal ■ Superior performance via global network ■ Vo. IP and video available in 120+ countries via app ■ Real-time control of UCaa. S, SIP, and SD-WAN ■ 24/7 monitoring and support from 3 Masergy NOCs 6

Built For The Enterprise ▪ Combines a secure highperformance global network with the Cisco Webex collaboration experience ▪ Integrates seamlessly with existing productivity apps and workflows (e. g. Microsoft 365, Salesforce, Google Workspaces) ▪ Enables non-disruptive UCaa. S migrations using SIP trunking on legacy PBX 7

Best Of Breed Solution ▪ ▪ ▪ Cisco Webex app for enterprise global collaboration via calls, messaging, video, meetings, and more SLA-backed performance on Masergy SD-WAN with simple cloud Saa. S integration into existing business workflows Work securely from anywhere on any device in a unified experience 8

Global Coverage 9

Hosted UC Service Plan Must-have business voice features such as o Unlimited in-country calls in USA and Canada o Enterprise cloud PBX with DID, E 911, voicemail, autoattendant, mobility, granular call reporting, etc. o No upcharges, less bureaucracy, and optional self -admin solutions 10

Hosted UC Service Plan ▪ A la carte add-ons o Utility line o Cloud IVR o Call recording, virtual fax, audio conferencing, ACD call queuing, etc. ▪ Access agnostic, use public or private bandwidth 11

Choice Of Media Endpoints 6851 VVX 350 8811 VVX 450 8841/51/61 CCX 500 Cisco Webex Desk Series (Available H 2 2021) CCX 700 Trio Conference Series 12

Tiered UCaa. S Packages Premium Softphone Basic + Meetings Group Collaboration Telephony Only ■ ■ ■ Use Cisco Webex app to make PSTN calls on any device Powered by Masergy Hosted UC Voice Direct integration with Microsoft Teams Standard Basic ■ ■ Meet in Webex Spaces with up to 25 people Auto-pairing with Cisco IP phone and Webex Desk Series devices Unified collaboration experience integrated with enterprise Saa. S apps Message storage (2 GB, 3 years) ■ ■ Meet with up to 25 people Personal conference phone number with “Call Me” audio meeting join Microsoft and Google calendar integration Message storage (5 GB, 3 years) Standard + Enterprise Webex ■ ■ ■ ■ Schedule up to 1, 000 -party meetings Record meetings with secure cloud storage (10 GB) Secure auto transcriptions Content sharing via integrations Delegate meetings Message storage (10 GB, 5 years) Siri integration (i. OS only) Masergy Hosted UC Voice ▪ ▪ ▪ Embedded into all Masergy UCaa. S plans Built on Cisco technology and hosted by Masergy Encrypted PSTN in a growing list of 25+ countries Delivers all standard business Vo. IP features Optional Microsoft Teams and Cisco contact center integration 13

Flexible SIP Trunking Plans ▪ Connect to legacy voice PBX using PRI or native SIP; dedicated or OTT ▪ Encrypt voice traffic for better security ▪ Automate failover for physical, route, and DID with $0 cost redundancy ▪ Lowers overall TCO with flat rate outbound, US/CA toll free, and generous minute bundles ▪ Enables Microsoft Teams direct route 14

Masergy Calling for Microsoft Teams ▪ ▪ ▪ Integrate PSTN calls in Microsoft Teams delivering encrypted voice calling in a growing list of 25+ countries Enjoy savings of over 70% per seat compared to Microsoft Cloud PBX plans Enable voice services in both Microsoft Teams and Cisco Webex Metrigy: Successfully Migrating to Microsoft Teams, 2020 15

True Work From Anywhere Options Business Collaboration Masergy WFA Device + Home Devices Home Internet Router ▪ Cisco Webex UX for seamless workflow ▪ IP desk phone for business voice/video ▪ Secure calling, chat, and messaging ▪ ▪ Priority bandwidth for Saa. S apps and collaboration Easy customer provisioning over secure Wi. Fi ▪ Consistent business UC experience at home 16

Collaboration & Contact Center Integration Secure Edge Network Contact Microsoft Teams Center One Portal Global PSTN Real-time Built-in Analytics Security Managed SD-WAN Managed Multi-cloud Connectivity 200+ Iaa. S/Saa. S Access Agnostic Private, DIA, BB, and 4 G/5 G Secure SD-WAN Managed App-Aware Performance HQ Service Versatility Hosted UC, SIP, and Hybrid Solutions Data Center Branch Remote AND/OR 17

Why Integrate UCaa. S and SD-WAN 63% Companies who are satisfied with their UCaa. S deployments use SD-WAN 84% UCaa. S service resilience improvements with SD-WAN It’s About Performance, Uptime, and Security Assurance CIOs Gain Economic Efficiency Nemertes: Pairing SD-WAN and UCaa. S White Paper 2019 18

Better Together: SD-WAN + UCaa. S SD-WAN Secure with 100% availability Corporate Offices Contact Center Microsoft Teams Secure Edge Network One Managed. SD-WAN Managed Portal Global PSTN Real-time Analytics Built-in Security Public Internet Collaboration & Contact Center Integration Private bandwidth Public bandwidth Application routing Work From Anywhere On Any Device 19

A Gartner Magic Quadrant Visionary CHALLENGERS LEADERS BT Tata Communications years in a row NTT Orange Business Services AT&T Verizon Vodafone Lumen Telefonica Masergy Deutsche Telekom GTT Telia Colt Technology Services Telstra PCCW Global ABILITY TO EXECUTE 5 March 2021 Singtel China Telecom Global Riedel Networks NICHE PLAYERS COMPLETENESS OF VISIONARIES © Gartner, Inc. Gartner, Magic Quadrant for Network Services, Global, March 2021. This graphic was published by Gartner, Inc. as part of a larger research document and should be evaluated in the context of the entire document. The Gartner document is available upon request from Masergy. Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, express or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose. 20

One Portal for Total Customer Control ▪ Unified view of analytics for UCaa. S, network, WAN edge devices, and app performance ▪ Simplified network & UC service management with end -to-end UC performance visibility across WAN infrastructure ▪ Actionable insights to reduce time to resolution with no finger pointing 21

Single Enterprise Management Hosted Global PSTN Secure Edge Network SIP Trunking or a Hybrid Managed SD-WAN Managed Built-in Security AIOps Optimization Real-time Analytics One Portal § Disparate systems integration § Unique operational needs § Microsoft Teams integration 22

Unparalleled Experience ▪ Dedicated project & implementation managers ▪ 24/7 live technical support, 5 min proactive notification, and unlimited UC training ▪ 100% site-level availability with high Mo. S on SD-WAN ▪ Transparent, accessible, and responsive ▪ 99% customer retention 23

Masergy UCaa. S with ▪ Hybrid deployments with UCaa. S + SIP trunking ▪ Transport agnostic with private or public access ▪ Enterprise collaboration experience using Cisco Webex on any device ▪ Embedded security at both network & application layers ▪ Option to integrate PSTN calling with Microsoft 365/Teams 24

Performance. Agility. Security. 25