Masergy Overview Presenter Name Title September 8 2021
Masergy Overview Presenter Name | Title September 8, 2021 1
About Us Masergy is the secure software-defined network and cloud platform for the digital enterprise. We enable unrivaled application performance across the network and the cloud with Managed SD-WAN, UCaa. S, CCaa. S, and Managed Security solutions. 2
About Masergy ▪ Founded in October 2000 ▪ Owned by leading private equity firm, Berkshire Partners (2016) ▪ Proven 20 -year track record of consistent, sustained financial growth ▪ Approaching $3 B in cumulative revenues sinception with current annual revenues of approximately $400 M ▪ More than 1, 400 enterprise and mid-market customers worldwide ▪ Trailblazing 100% uptime SLAs ▪ Relentless customer focus with 70+ NPS for 4 straight years 3
Multi-Cloud Enterprise Needs 44% 55% 64% of CIO and CISOs of all workloads of IT leaders say they can secure their public cloud-based IT service (Oracle/KPMG, 2020) will migrate to the cloud in the next 24 months (Wedbush, 2020) engaged 3 rd-party MSPs to assist with their cloud journeys (Frost & Sullivan, 2020) Your network is the backbone of your digital business 4
Solutions for Global Enterprises Digital Transformation Team Collaboration Customer Experience Risk Mitigation 5
Managed SD-WAN Platform 6
Our Solutions SD-WAN Managed SD-WAN SECURITY Network, Cloud, & Endpoint CLOUD COMMS Cisco Webex Co-Managed SD-WAN Threat Intelligence Managed SD-WAN OTT Detection & Response Global Calling SIP Trunking SASE Security Analytics SOC Services Microsoft Teams Multi-Cloud Connectivity Security Incident Resolution & Reporting Real-time insights On-demand control UNIFIED MANAGEMENT PORTAL Cloud Contact Center AI-powered analytics 7
Pioneered SDN Two Decades Ago 2004 SDN Intelligent Connectivity 2001 MPLS Network 2014 Direct Cloud Connect 2013 Networking as a Service 2019 Bundled SD-WAN Security Solutions New Portal UX AIOps 2017 SD-WAN 2021 Intent Based Networking 2020 Shadow IT Discovery ID-based WAN Analytics SD-WAN Orchestration 2022 Autonomous Networking 8
A Recognized Innovator Technology Innovation Leadership (Masergy AIOps) Most Innovative Managed SD-WAN Service Provider In North America Light Reading Most Innovative SD-WAN Service For Businesses 9
March 2021 CHALLENGERS Masergy Secure Edge Network LEADERS BT Tata Communications ▪ Global software-defined network built using NTT Orange Business Services AT&T Verizon ▪ Guaranteed <1 ms of jitter & 100% in- Vodafone Lumen sequence packet delivery Telefonica ▪ 100% SLA for network and cloud availability Masergy Deutsche Telekom GTT Telia uniform architecture standards in HA configurations Colt Technology Services Telstra ABILITY TO EXECUTE PCCW Global Singtel China Telecom Global Riedel Networks NICHE PLAYERS COMPLETENESS OF VISIONARIES 5 -Year 102 Visionary in Gartner Magic Quadrant Countries 47 POPs © Gartner, Inc. Gartner, Magic Quadrant for Network Services, Global, March 2021. This graphic was published by Gartner, Inc. as part of a larger research document and should be evaluated in the context of the entire document. The Gartner document is available upon request from Masergy. Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, express or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose. 10
Global Coverage 11
Multi-Cloud Connectivity Business process services Business productivity Cloud IT management CRM/ERP Cybersecurity and Io. T Iaa. S International providers Storage and DRaa. S IBM Watson® Io. T 12
Your Network, Your Way Mix & match your network access Connect your cloud apps & services Secure your environment Manage it all in one place, on your terms Masergy SD-Network Applications Masergy-Provisioned Internet DIA/Broadband Users Device LTE/5 G BYON Locations § Hybrid connectivity § Over The Top solutions § UCaa. S & CCaa. S § Multi-Cloud Connectivity § Saa. S Marketplace § Unified Threat Management § Threat Monitoring & Reporting § Managed Security Services § SASE solutions § Co-Managed § Fully Managed 13
Masergy SD-WAN WFA Bundles Value prop SD-WAN hardware Extend the corporate WAN for remote workers on any device at an affordable price point § Secure, zero-touch provisioning § Managed 24/7 § Boosts Saa. S app performance N/A (software client) IP desk phone N/A 4 G backup N/A Add-on options Managed Security Cost Secure WAN connectivity with full-featured Cisco Webex UC in a single managed hardware bundle that transforms any home office into an enterprise workspace § Easy customer setup § Secure HD voice, video § Business calling features Separate purchase required ▪ ▪ $ UTP + TMR for SD-WAN (enables 24/7 MDR security) Basic, Standard, or Premium UCaa. S $$ 14
Security Options with SD-WAN Managed SD-WAN Secure feature comparison Unified Threat Protection Next-generation firewall (NGFW) with UTP Enhanced anti-malware, IDS/IPS, app control, web filtering, and DLP Built-in AIOps, Shadow IT Discovery, and per-user WAN analytics Log reporting and alerting SOC Services: 24/7 monitoring and incident response Cloud Security: AWS®, Azure®, CASB, Microsoft 365™, 3 rd party integration* Security analytics Advanced IDS and raw packet capture Network visibility (flow data) Endpoint detection and response Threat intelligence and hunting Vulnerability scanning and management * Options for integrating additional security tools into your multi-cloud environment Threat Monitoring and Response Managed Security Services
Masergy AIOps ▪ Industry's first AI-based network intelligence service ▪ Built into the Masergy customer portal ▪ Predicts potential challenges based on network anomalies ▪ Provides suggested fixes in the portal, by email, and SMS text ▪ Reduces support calls/costs with a personalized virtual 24/7 analyst 16
The Customer Experience Difference ▪ Dedicated design & engineering team ▪ Dedicated project manager ▪ 24/7 NOC/SOC monitoring & support ▪ 5 min proactive notification ▪ 99. 9% customer retention ▪ 70+ NPS for 4+ years 17
Why Masergy Global Secure Edge Network Unrivaled Application Performance Embedded Cloud Solutions Unparalleled Customer Experience 18
Transform with Certainty. 19
- Slides: 19
