Manpower Management Structure BT Account 1 Manpower Operational

Manpower Management Structure: BT Account 1 Manpower Operational Structure, by client locations and line of business - Feb 2014 Petra Tagg Operations Manager Lisa Mazey Operations Manager Consumer Sales and Service Global Services (DFTS) 07921 894150 BT Business(including MYVAS), Plus. Net, Openreach 07734 988822 Will Gallier Service Delivery Manager Shields Newcastle Dundee Glasgow Alness Thurso * Dumbarton * Durham Iain Bridge Service Delivery Manager Nottingham Warrington Accrington Doncaster Bangor * Skelmersdale * Sandwell * Lincoln Clare Smith Recruitment Manager Global Service location BT Business location Consumer Sales and Service location Multi LOB location Other * = Low headcount no MP operational currently on site Andrea Buckle Service Delivery Manager Newport Blackburn Enniskillen Portadown Canterbury Plymouth Truro *Londonderry * Belfast * Liverpool St Helens * Exeter * Norwich * Brentwood * Cardiff * Wakefield * Lancaster *Monarch

Manpower Management Structure: BT Account 2 Manpower Operational Structure by Operational Teams - Feb 2014 Petra Tagg Operations Manager Lisa Mazey Operations Manager Consumer Sales and Service Global Services (DFTS) 07921 894150 BT Business (MYVAS), Plus. Net, Openreach 07734 988822 Will Gallier Service Delivery Manager Shields – Emma Mc. Conway Newcastle – Helen Sutton Dundee – Ozzie Khan Glasgow – Kenny Marshall Alness – Christine Taylor Thurso – Gilly Munro Clare Smith Recruitment Manager Iain Bridge Service Delivery Manager Nottingham – Gary Brown Warrington – Pippa Pumford Accrington – Gill Wragg Doncaster – Nicola Marr Bangor – Jayne Saunderson Global Service location BT Business location Consumer Sales and Service location Mixed location Andrea Buckle Service Delivery Manager Newport - Heather Jones Blackburn – Honey Hitchon Enniskillen – Una Mallon Canterbury – Linda Wilson Plymouth – Cath Hanley Truro – Yvonne Griffiths St Helens – Di Watt