Mangans Safety Culture A Review of 2013 and

Mangan’s Safety Culture A Review of 2013 and A Preview into 2014

Leading safety measures are indicators of where the organization is headed; they are measures of future performance.

Trailing safety measures are indicators of past performance that track progress toward compliance with safety rules and regulations.

Both leading and trailing safety measures are essential for an effective workplace safety program. The next slide lists areas where we track or address both of these.

Leading/Proactive Measures KPI Interim Reports Trailing/Reactive Measures KPI Monthly Reports Job Safety Analysis, SMART Cards Post-project JSA Audit, Third-party auditors NE Orientation, Bi-weekly meetings, Tailgate meetings Outstanding training report First Responder, Return to work Lessons Learned, Root Cause Analysis Recognition for safety participation Safety Budget Emergency Action Plan Recordkeeping – EMR, ORIR Flash Reports, Accident/Near-miss Investigation, Post-incident training Disciplinary measures P&L Report, Safety Detail Report Crisis recovery

Today’s training will address… Leading/Proactive Measures KPI Interim Reports Trailing/Reactive Measures KPI Monthly Reports Job Safety Analysis, SMART Cards Post-project JSA Audit, Third-party auditors NE Orientation, Bi-weekly meetings, Tailgate meetings Outstanding training report First Responder, Return to work Lessons Learned, Root Cause Analysis Recognition for safety participation Safety Budget Emergency Action Plan Recordkeeping – EMR, ORIR Flash Reports, Accident/Near-miss Investigation, Post-incident training Disciplinary measures P&L Report, Safety Detail Report Crisis recovery

Our SMART Safety Culture

SMART Culture • Communication is the key… Keep good communication with operations when shutting down equipment. Working by myself in the office. Made sure to lock the door and let someone know I'm here. While opening the door for another contractor, the light fixture that surrounds the bulb on the outside of the trailer fell. I notified the proper personnel. Work with operations personnel for mitigations steps. Walk facing traffic on refinery roads so you can see vehicles coming. Per client. Make eye contact with drivers if you can, wave hello. 2013 SMART Journal Entries

SMART Culture • Observe your surroundings and remain aware… Especially when it snows or rains, the floors coming in from the back entrance are typically wet and slippery. Recommended to walk along the mats that have been laid down for such purposes. Work in cable trays…Debris falls from above. Walking area under pipe rack is uneven and a little sloped. Walk and step carefully. Caution tape has been put up in the area normally walked through. No posting or people in area to provide additional information. Walking a different route for the rest of the day. 2013 SMART Journal Entries

SMART Culture • Continue to work safe… Working on roof for about 30 minutes - with client's electrician to test electricity supply for a fan. I did not handle any electrical equipment or multimeters. I observed the licensed electrician. The hazard I observed in the area was a loose extension cord that was a potential trip hazard. I remediated the situation by coiling the extension cord and placing it in an area out of the foot path. When climbing up and down ladders, always use a three points of contact with the ladder. Be careful of clients offering to let you do work we need to have them do. i. e. "you can go ahead and open that box". I'm sorry but I need a tech to do it. 2013 SMART Journal Entries

SMART Culture • There were 207 total action items noted on the 2013 SMART Cards – Of those action items, 202 have been completed • The next two slides provide additional data concerning the 2013 SMART Cards…

SMART Culture

SMART Culture • The Safety Committee voted to keep the SMART Card compliance the same for 2014: – A minimum of 2 cards per month – On-going field work requires at least one card per week – Project Managers or Regional Directors can dictate additional compliance for their regions

SMART Culture • As a refresher, SMART Cards consist of: – Office, Field Office, and Field cards for each industry we serve • All but refinery field cards are available electronically – Vehicle Inspections Cards – First Aid Cards • Fill your card out today!

2013 OSHA Safety Data Mangan, Inc. Mangan Renewables Total Man. Hours 2013 559, 464 14, 206 OSHA Recordables 0 1 OSHA TRIR* 0 14. 07 * OSHA Total Recordable Incident Rate As of the date of this presentation, actual totals may vary slightly once all is accounted for.

Safety Data • Mangan Renewables – Performs primarily construction related activities – One minor injury claim was reported in January 2013 • The injured employee was a lease labor employee • There was no lost time or modified work

Safety Data • Mangan Inc. can celebrate zero work related injuries in 2013! ! T R • Our total accumulate of safe work hours to O F F E date: AT – 1, 742, 000 E R G E H T P Uvery close to breaking our previous • We. Eare P KE record: – 1, 755, 000

KPI Final Scores for 2013 • The KPI Scores chart participation in several mandatory safety programs: – SMART Card compliance – Flex. Train Online Bi-Weekly enrollments – Current Driver’s License on file – Current Auto Insurance on file – Annual hearing exams • Let’s look at our divisonal grades for 2013

KPI Data

2013 KPI Office Scores • Here’s a closer look at the individual office scores…

Revision to KPI Scoring • Ouch!! Some of those grades are very low! • Certain on-going participation activities, such as the SMART program and Flex. Train Bi-Weekly enrollments will begin to carry more weight on the KPI scores…

Revision to KPI Scoring • The Safety Committee voted that in 2014 the KPI scores by office will be based on a weighted grade average: – – – SMART = 45 pts Flex. Train online courses = 25 pts JSA Self Audit* points = 15 pts Driver’s License on file = 5 pts Insurance on file = 5 pts Hearing exam current = 5 pts *New to the KPI score is the JSA Self Audit results

Revision to KPI Scoring Let’s see how weighted scores would look compared to our 2013 KPI scores…

Revision to KPI Scoring • KPI comparison - Bio. Pharm Weighted score The JSA Self Audit was included as a place card on this and the next slide for comparison purposes only.

Revision to KPI Scoring • East, west, and southern offices Weighted score Weighted score

Revision to KPI Scoring • Increased participation equals higher scores! • Don’t accept anything less than an ‘A’ performance…

Points Pay Out! • $11, 300 in gifts were paid out in 2013 – 131 Gift Cards ($10, 600) – 5 Nomex Jackets / Sweatshirts – 5 Mangan Laptop Backpacks

Points Promotions 2014 • The Safety Committee voted to add the opportunity for additional points in 2014. • Participate in three new promotions and earn more! First… • Start the year off right: – In the first 3 months, January through the end of March, if you come in with a perfect (100%) personal KPI score… • Win 5 extra points

Points Promotions 2014 • Mid-year promotion: – Each employee will get 30 days to note on their SMART card commendable safety behavior of another person • Win 5 points per entry, 10 maximum points for the month

Points Promotions 2014 • Fall Haz. Com Identification – During this 30 day period, each employee is to note a hazard on SMART card – To win, the notes must include follow through to correction • Win 5 points per entry, 10 maximum points for the month

Summary • Keep the culture SMART – Do your part and complete your SMART cards • Manage your safety, avoid injuries – Let’s see if we reach 2, 000 safe hours this year • Work on that ‘A’ personal KPI grade • Participate and earn points

Resources • Google - Safety Resource Center site – SMART Cards (electronic) – OSHA and EMR Safety Data • Google - KPI Site – KPI Interim and Monthly Reports • Google – Points for Participation – Look for the updated Guide – Watch your points soar!