Managers and Organizations BOH 4 M Organizations A

Managers and Organizations BOH 4 M

Organizations ¢ ¢ A collection of people working together to achieve a common purpose Three characteristics: l l l Purpose: to create a good or service Division of labour: different tasks assigned to different people Hierarchy of authority: a level-by level management structure of increasing responsibility

Organizations as Open Systems

Organizations ¢ Using the three characteristics, prove that the following are an organization: Mc. Donald’s l Woodland Christian High School l Toyota l Lawn Care Business l

Managers ¢ ¢ A person who is responsible for the work of others Examples—CEO, supervisor, plant manager Must co-ordinate human resources with material resources (information, raw materials) to produce goods and services A manager’s responsibility is to obtain the highest level of performance for the least amount of inputs

Efficiency to Effectiveness

Managerial Levels

Managerial Levels ¢ ¢ Upper Management Establishes organizational objectives Monitors external environment and trends Examples: CEO (Chief Executive Officer), COO (Chief Opperations Officer), CFO, Vice-President of Marketing, VP of Human Resources

Managerial Levels ¢ ¢ Middle Management Interpret direction from above Guide lower management Examples: Department Heads, Plant Manager, Human Resource Director

Managerial Levels ¢ ¢ ¢ Lower Management Manages operating employees Examples: Supervisor, Foreperson, Assistant Manager

TYPES OF MANAGERS

Line and Staff Managers ¢ Line managers l ¢ Their work directly contributes to production Staff managers l Work in specialized support areas such as marketing, accounting, human resources, and the legal department

Managers and Administrators ¢ Managers l ¢ Work in for profit organizations Administrators l Work in non-profit organizations primarily.

Functional and General ¢ Functional Manager l ¢ Responsible for a single area General Manager l Responsible for complex areas

MANAGERIAL SKILLS ¢ Technical Skills l l ¢ Human Skills l l ¢ Specialized skills such as engineering, accounting, marketing, information technology Most important in lower management An ability to interact with people Important at all management levels Conceptual Skills l l l Ability to think critically and analytically Solve problems Most important in upper management