Making a Phone Call Words and phrases Telephone

Making a Phone Call

Words and phrases • Telephone [‘telifəun] （打）电话 • Hold on [həuld] 等一等 • Put through [θru: ] 接通电话 • Call back 回电话 • Answering machine 录音电话 • Entertain [entə‘tein] 招待

Useful sentences 接通电话后的问候 Hello 你好，相当于汉语中的“喂” 自我介绍 This is lili speaking. 我是李丽 This is lili from Great Wall Motor Company

找人 Can I speak to/with lili? 我想找李丽 询问对方 Who is that speaking? Who is calling? 不在 She is not in (out). 她不在 She is on a business trip. 她正在出差 Can I take a message? 可以留言吗

稍等 Could you hold on, please? 能稍等一会吗？ Will you hold the line, please? Wait a moment, please. 请稍等 He is on another line now 他在接另一个电话 让你久等了 I’m sorry to keep you waiting.

急事 It's urgent. Could I have her mobilephone number? I‘m sorry to call you so late/early. I need to get in contact with him right now.

听不清/懂 Could you slow down, please? 慢一点 I beg your pardon? / Pardon? 再说一遍 Would you say that again? I don’t hear you very well.

打错电话 There’s no one named Anna here． 这儿没有叫安娜的 Are you sure you have the right name？ 你肯定没弄错姓名吗？ You must have the wrong number． 你一定是弄错号码了 I’m sorry，there’s nobody by this name． 对不起，没有这个人

Conversation 1 • Hello, I’d like to speak to Susan. • I’m sorry, she’s not in at the moment. Can I take a message? • No , I’ll call back later. Thank you. • You’re welcome.

Conversation 2 • Can I speak to lili? • Who’s calling, please? • This is lilei. • Hold on a second, please. • Lili，you are wanted on the phone • Ok, thank you. Hello, lili speaking.

Making a telephone Conversation Ford: hello! Lili: hello, this is lili from Great Wall Motor Company in China. Can I speak to Mr. Smith? Ford: Just hold, I’ll see if he’s here. Lili: ok. Smith: hello, this is John speaking. Lili: Mr. Smith, this is lili, I wonder whether you have sent us the contract.

Making a telephone Conversation Smith: I sent it just now, and I called you an hour ago, but nobody answered. Lili: oh, let me see, I’ve received it, thank you! Smith: You’re welcome. Lili: Nice talking to you, bye. Smith: Bye-bye。

Words about phones • 市内电话：local calls • 国内长途电话 inland long-distance calls • 国际长途电话 international calls • 手机：mobile phone, cell phone • 电话坏了 The phone is out of order. • 无绳电话：wireless telephone

• 电话分机：extension • 电视电话 video phone • 打不通： cannot get through • 占线：the line is busy. • 您所拨打的用户现在正忙，请稍后再拨 The subscriber you dialed is busy now, please dial later. • 对不起，您所拨打的用户已关机。 Sorry, The subscriber you dialed is power off.