Make the workplace a more motivating environment A
- Slides: 58
Make the workplace a more motivating environment- A fun place to work Philip Berry Vice President & Corporate Officer Colgate Palmolive
Is work supposed to be fun? ? ? THE CRITICAL QUESTION IS THIS:
We spend 8 -12 hours a day at work…. . that’s equivalent to 1/3 -1/2 of our lives!
So if we are not having fun, we should at least make it worthwhile!!
From whence comes Fun? It comes from: l l l l Being satisfied Getting our needs met Doing something that turns pain to joy Ease of accomplishing a difficult task An experience that fulfills the senses Enjoying the moment Divine moments of sheer exhilaration!
We like to repeat things that are fun!
Fun is a fundamentally motivating phenomena!
Maslow’s hierarchy of needs states Self actualization achievement Belonging Hygiene Factors: Safety/security
David Mc. Clelland: Our behavior is shaped by the need for: l Achievement l Affiliation l Power
No matter which theory you embrace… l We want people to be motivated to repeat behavior which fulfills and exceeds organizational goals l They will do this if they are also meeting their needs in return!
Operations In Over 80 Countries
PRODUCTS SOLD IN 223 COUNTRIES
GLOBAL SALES North America 24% 76% Non-North America
Global External Challenges l Shortage of skilled talent because of competition for resources
Global External Challenges l Best talent is harder to find and challenging to keep
Global External Challenges l Every region of the world has its own unique diversity challenges
Global External Challenges l Younger talent has higher expectations of what the work place should offer
Most Critical Diversity Challenges are handling issues of: l l Men and women in the workplace Different generations in the workplace
Need to incorporate understanding of differences in outlook, values and work style!
Global Values Caring Global Teamwork Continuous Improvement
Need More than Values Need a Process and Conceptual Framework
Challenging Assignments Leadership Development Continuous Learning Global Human Capital Development Recognition Coaching and Feedback Reward/ Pay Retention
6 Keys to Success l Make Leadership Development a Priority l Give them Challenging Assignments l Institute Coaching and Feedback l Give them Continuous Learning l Develop Retention Strategies l Recognize Contributions
Keys to Success: l Make Leadership Development a Priority
Top Priority Develop and Retain Next 2 -3 Generations of Colgate Leaders
Identify Leaders Early in Career “if you want 1 year of prosperity, grow grain; if you want 10 years of prosperity grow trees; and if you want 100 years of prosperity…grow people!” Chinese proverb.
Strategy to Select Leaders l Leadership Competencies l Technical Competencies
Strategy to Select Leaders l Career Tracks & Progressive Assignment
Strategy to Select Leaders l MOVE PEOPLE GLOBALLY, NOT JUST BACK TO U. S. l GLOBAL CAREER IS THE PREFERRED PATH TO THE TOP
How We Identify Leaders The Global Succession Planning process occurs at all levels. . rolled up from the bottom and calibrated at the top
Personal Information Strengths and Development Needs Next Two Moves Performance Ratings Managing With Respect Development Actions Work History and Education Potential Successors
Keys to Success: l Give them Challenging Assignments
Assigning Challenging Work l Promote best talent early and often l Plan next two assignments within five years l Give a sequence of stretch assignments to promote growth
Assigning Challenging Work l Select jobs to balance development Have High-Growth Market Small Subsidiary Field Experience Need Developed Market Medium/Large Sub Global
Visibility Plans for Best Talent l Exposure trips with Senior Managers l Present at Budget Reviews, Senior Staff meetings, etc. l High-impact projects/taskforces l Short-term Broadening Assignments l Consistent feedback
Keys to Success: Give them Coaching & Feedback
Providing Constructive Feedback l Annual Performance Review l Individual Development Plans (IDP) l 360º Feedback l External Executive Coaching-Global Network l Mentor /Buddy System
Keys to Success: l Give them Continuous Learning
Continuous Learning l Global Curriculum Geared To Increasing Leadership Competencies & Technical Competencies
Global Leadership Competencies l l l l Self. Awareness/Personal impact Relationship Building Team Building Inclusive Leadership Managing People Communicationwritten/oral Influence/Negotiation l l l l Innovation Strategy/Vision Business/Global Perspective Consumer/Customer Focused Planning/Priority Setting Results Oriented Analytical/Decision Making Managing Ambiguity
Global Leadership Competencies l l Required & mandatory, not discretionary Required for advancement Evaluated in performance assessment Rewarded when practiced
Keys to Success: l Develop Retention Strategies
RETENTION PROGRAMS
Classic Retention Tools l Base pay at 75 th percentile of the market l Use of Stock Options and Restricted Shares based on performance l Reasonable Perquisites l Fit your compensation to the local market
Its not all about money!
War on talent study states that the supervisory relationship is the most critical element in retaining people!!!
Keys to Success: l Recognize Contributions
Recognize Contributions l Numerous ways to recognize positive behavior but consider the local cultural elements l From individual momentos to team based rewards, The key is to reinforce the behavior you desire to be repeated! l Just say “ Thank You”
If you do these things will your work place be a more motivating workplace, …a more fun place to work? ? ?
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