MAKE BEDS Resource 2 4 Clean Bedroom and

MAKE BEDS Resource 2. 4: Clean Bedroom and Public Areas 1

Objectives At the end of this learning resource trainees should be able to: üHighlight the proper procedure for making a bed according to industry standards at 100% accuracy after engaging in Power. Point presentation and watching video presentation. üExpound on the importance of checking linen and mattress for stains according to industry standards at 100% accuracy after engaging in Power Point presentation. Resource 2. 4: Clean Bedroom and Public Areas 2

Introduction An essential part of a Room Attendant’s job is to make guests bed according to approved method. Each organization might have a different way of setting pillows or might have a different way of arranging pillows, however the method of making the bed remains consistent in any organization. A cleaning job is not officially over until the bed is made. It is the focal point in a room and thus should depict class and sophistication. Resource 2. 4: Clean Bedroom and Public Areas 3

Always make beds consistent with approved methods. Bottom sheet corners must be mitred. Top sheet and blanket must be tucked in. Bedspread must be placed on the bed with opening away from the floor. In addition to covering pillows, bedspreads must also be tucked under pillows and allow to hang about 1. 5 cm from the ground all around. Resource 2. 4: Clean Bedroom and Public Areas 4

Pillows must be placed in pillowcases with the corners filled and the open and neatly folded. Pillows must be correctly positioned and the bed smooth and well made. Resource 2. 4: Clean Bedroom and Public Areas 5

Steps to making the bed 1. Remove personal items from the bed 2. Remove the bedspread and blanket 3. Strip the bed of dirty linen 4. Remove pillows 5. Check mattress pad & mattress if there is any damage. Resource 2. 4: Clean Bedroom and Public Areas 6

6. Make the bed / miter the corners - mitering: is a simple way to make a smooth, neat, professional corner. 7. Place the bottom sheet on the mattress and miter the corners . 8. Place a top sheet on the bed, wrong-side up 9. Place the blanket on top of the sheet 10. At the head of the bed, turn the top sheet over the blanket Resource 2. 4: Clean Bedroom and Public Areas 7

11. Miter the top sheet and the blanket and tuck them along the side of the bed. 12. Center the bedspread over the bed, fold the bedspread down from the head for pillows. 13. Position the pillows at the head of the bed 14. Pull the bedspread over the pillows 15. Check the bed for smoothness Resource 2. 4: Clean Bedroom and Public Areas 8

Proper Procedure For Stripping a Bed Resource 2. 4: Clean Bedroom and Public Areas 9

Bed Making Tips: (1)Start cleaning from the bed is important in stayover rooms because if the guest returns while cleaning, the freshly made bed will give the room a neat appearance. (2)The most efficient way of making a bed is to completely finish one side before beginning on the next. This saves time walking back and forth around the bed. Resource 2. 4: Clean Bedroom and Public Areas 10

Job Breakdown for bed making 1. Strip the bed 2. Straighten the mattress cover/protector 3. Place the bottom sheet (first sheet) Resource 2. 4: Clean Bedroom and Public Areas 11

4. Place the top sheet (second sheet) 5. Place the blanket 6. Place the crinkle sheet (third sheet) 7. Fold back the top sheet and the crinkle sheet over the blanket 8. Put the pillowcases on pillows and place on the bed 9. Place the bedspread on the bed Resource 2. 4: Clean Bedroom and Public Areas 12

Mitering Steps Resource 2. 4: Clean Bedroom and Public Areas 13

Mitering Steps Resource 2. 4: Clean Bedroom and Public Areas 14

§ Make sure all the fresh linen to go onto the bed is placed onto a chair, table or couch while you are making the bed – it must never be left on the floor. § When you have finished making the bed, step back and inspect it to make sure it is right, then adjust as required. The way you make your bed at home is probably not going to be what is required at work. Resource 2. 4: Clean Bedroom and Public Areas 15

Opening Learning Activity ü Identify the different types of rooms that a Room Attendant is required to prepare. ü Identify the THREE (3) types of bed making styles and highlight the differences among the three. Post your responses in the what’s app group Have fun learning Resource 2. 4: Clean Bedroom and Public Areas 16

Opening Learning Activity Watch the following video by Shengmea (2017) Professional Housekeeping Training Video (Step By Step Standard Housekeeping), Retrieved November 21, 2019 from https: //www. youtube. com/watch? v=Bx 60 q. K_pi. YU Have fun learning Resource 2. 4: Clean Bedroom and Public Areas 17

Opening Learning Activity Watch the following video by Dusit Education(2016)”How to provide turn down service”, Retrieved November 21, 2019 from https: //www. youtube. com/watch? v=p 8 x. UWHeglt. U Have fun learning Resource 2. 4: Clean Bedroom and Public Areas 18

Remaking the Bed for a n Occupied Room Resource 2. 4: Clean Bedroom and Public Areas 19

A guest has left the room, it is vital that fresh bedding is used. But what if it is an “occupied ‟ room where the guest is staying for more than one day? Many hotels have “Request Cards‟ which allow the guest to decide if they require their bedding to be changed. These cards are commonly found in hotel rooms throughout the world. Resource 2. 4: Clean Bedroom and Public Areas 20

Simply, guests place this card on the bed, which identifies that the guest would like their bed linen changed. If this card is not placed on the bed, the existing bed linen will be used. Resource 2. 4: Clean Bedroom and Public Areas 21

üRemove pillows and place them on a clean surface, checking for stains or need for replacement. ü Remove or pull back any blankets or duvets, again checking for stains or need for replacement. üStraighten bottom sheet, again checking for stains or need for replacement. If a new sheet is required, change Resource 2. 4: Clean Bedroom and Public Areas accordingly. 22

üRe-tuck in sheet üSmooth out creases üWith seams up, position top sheet – top edge even with mattress at bed head. üPosition blanket – seams up üTurn head of top sheet over blanket üSmooth out creases Resource 2. 4: Clean Bedroom and Public Areas 23

üTuck in top sheet and blanket on sides ü Mitre all corners, top sheet and blanket together üSmooth out creases. ü Position bedspread so it is straight and all corners are even . üFold back bedspread at bed head end Resource 2. 4: Clean Bedroom and Public Areas 24

ü Place pillowcases on fluffed up pillows üPosition pillows on the bed as required ü Fold bedspread over pillow and neatly tuck in. Resource 2. 4: Clean Bedroom and Public Areas 25

Take special note of the preferences of the guest. Before making the bed, check to identify preferences including: 1. If they have removed the blanket or duvet, you may wish to place this in the cupboard or folded back at the end of the bed . 2. If they have more pillows, make the bed and position the pillows 3. If items such as books, magazines, glasses, clothes or other personal items were found accordingly. on the bed, place them neatly back on the bed in a similar position. Resource 2. 4: Clean Bedroom and Public Areas 26

Now Let’s Make the Bed Resource 2. 4: Clean Bedroom and Public Areas 27

Congratulations! You have completed Learning Resource 2. 4: Clean Bedroom and Public Areas 28

References üShengmea (2017). “Professional Housekeeping Training Video (Step By Step Standard Housekeeping)”. Retrieved November 2019 from 2017 https: //www. youtube. com/watch? v=Bx 60 q. K_pi. YU üDusit Education(2016). “How to provide turn down service”. Retrieved November 2019 from https: //www. youtube. com/watch? v=p 8 x. UWHeglt. U Resource 2. 4: Clean Bedroom and Public Areas 29