MAINTANING MASTER FOLIO AND MANAGING PROBLEMS THERIN Friday
MAINTANING MASTER FOLIO AND MANAGING PROBLEMS THERIN Friday, February 19, 2021 Gautam Kumar Slide : 1/18
Scope • Introduction • Types • Problem HMCT - 503 FRONT OFFICE OPERATION-V Slide : 2/18
What Is Folio ? HMCT - 503 FRONT OFFICE OPERATION-V Slide : 3/18
Introduction Ø Front office transactions are charted on account statements called folios. or Ø A folio is a statement of all transactions (debits and credits) affecting the balance of a single account. HMCT - 503 FRONT OFFICE OPERATION-V Slide : 4/18
Types Inhouse Guest Split Master Folio Void Employee NR Guest HMCT - 503 FRONT OFFICE OPERATION-V Slide : 5/18
Difference between In- House Guest Folio and N R Guest Folio HMCT - 503 FRONT OFFICE OPERATION-V Slide : 6/18
Difference between Master Folio and Split Folio HMCT - 503 FRONT OFFICE OPERATION-V Slide : 7/18
Difference between Employee Folio and Void Folio HMCT - 503 FRONT OFFICE OPERATION-V Slide : 8/18
Problems while Handling Folio Extra bills posted Some bills left without posted Problems I don’t find this bill proper ? Guest not agree over some bills Wrong bills posted HMCT - 503 FRONT OFFICE OPERATION-V Slide : 9/18
Problem Analysis What are the conditions that lead to extra bill in any folio ? HMCT - 503 FRONT OFFICE OPERATION-V Slide : 10/18
Problem Analysis What are the conditions that lead to posting of wrong bill in any folio ? HMCT - 503 FRONT OFFICE OPERATION-V Slide : 11/18
Problem Analysis Under what conditions some bill may be left for posting in any folio ? HMCT - 503 FRONT OFFICE OPERATION-V Slide : 12/18
Problem Analysis What are conditions in which guest may become disagree in terms of folio? HMCT - 503 FRONT OFFICE OPERATION-V Slide : 13/18
About Folio Types of Folio Difference Between Folios Types of problem HMCT - 503 FRONT OFFICE OPERATION-V Slide : 14/18
For detailed notes, please visit http: //educatererindia. blogspo t. com/ HMCT - 503 FRONT OFFICE OPERATION-V Slide : 15/18
Home Work Ø Make individual report in detail on types of folios used in hotels? Ø Make individual report remedies of the problem occurred while handling guest folio Ø Send the reports on tp@teamhiht. com before next class ? HMCT - 503 FRONT OFFICE OPERATION-V Slide : 16/18
Next Class Vertical Tabular Ledger City Ledger Yeah, I will keep myself prepared for next topic ! Departmental Bills Paid-out vouchers HMCT - 503 FRONT OFFICE OPERATION-V Slide : 17/18
You can put on you questions now ? s n o i t s e u Q HMCT - 503 FRONT OFFICE OPERATION-V Slide : 18/18
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