MACRO COMPETITIVE ENV ENV ANALYSIS ENV CULTURAL RESPONSE

MACRO COMPETITIVE ENV ENV ANALYSIS ENV CULTURAL RESPONSE ENV 10 pt 10 pt 20 pt 20 pt 30 pt 30 pt 40 pt 40 pt 50 pt 50 1 pt

Things outside of the firm’s boundaries 2

What is the external environment? 3

Includes the economy, technology, laws, demographics, social issues, natal eeccgy 4

What is the macroenvironment? 5

Demographics 6

What are measures of the characteristics that comprise a group? 7

OSHA, ICC, FAA, EEOC, NLRB, EPA 8

What are regulatory agencies? 9

BP, Union Carbide 10

What are companies that are well known for harming the natural environment? 11

Harvard professor who created the model for competitive environment 12

Who is Michael Porter? 13

New entrants, suppliers, customers, rivals, substitutes/complements 14

What are the elements of the 5 Forces Model? 15

Name for things that keep you from competing in a market 16

What are barriers to entry? 17

Netflix instead of the movies, Itunes instead of CDs, tablets instead of laptops 18

What are examples of substitutes? 19

Switching costs 20

What are costs incurred when changing suppliers/products? 21

A narrative that describes a set of future conditions 22

What is a scenario? 23

Method for predicting what will happen in the future. 24

What is forecasting? 25

Southwest Airlines looking to NASCAR to learn how to turn a plane around faster 26

What is benchmarking? 27

Environmental _______ describes a high number of interconnected issues in an industry, and environmental _____describes high rates of change in an industry 28

What are complexity and dynamism? 29

Lack of information needed to predict the future 30

What is environmental uncertainty? 31

Diversification 32

What describes firms that make different products in different locations in different businesses? 33

Getting rid of an unprofitable business 34

What is divestiture? 35

____is when equal size companies join together, and _____is when one larger company takes over a smaller company 36

What are “merger” and “acquisition? 37

Of prospectors and defenders, companies that protect their turf 38

What are defenders? 39

Companies that make their own future use ______ strategies 40

What is independent? 41

A description of the purpose of an organization’s existence 42

What is a mission statement? 43

Group, adhocracy, hierarchy, and rational? 44

What are 4 types of organizational culture? 45

Vision 46

What is a future desired state of an organization? 47

The set of important assumptions about the organization and its goals and practices that members of the company share 48

What is organization culture? 49

The patterns of attitudes and behavior that shape people’s experience of an organization 50

What is organization climate? 51