Los Angeles County OFFICE OF THE ASSESSOR Oracle

Los Angeles County OFFICE OF THE ASSESSOR & Oracle Consulting Services How the largest County Assessor in the US is using the Cloud to transform v Kevin Lechner, LA County Assessor v IT Manager and Program Manager v Kirk Mc. Gowan – Oracle Consulting Services v Sr. Director, Infrastructure and Platform Services, IAAS and Engineered Systems Oracle Open World, Sept 19, 2016

Los Angeles County OFFICE OF THE ASSESSOR Agenda: v About LA County and the Assessor’s Office v Our Challenges and Solution v What is AMP v Decision to Move to the Cloud v Getting Comfortable with the Cloud v Challenges and Successes with Cloud v Questions and Answers Oracle Open World, Sept 19, 2016

Los Angeles County OFFICE OF THE ASSESSOR About LA County i Who we are: • One of California's 58 County Governments • Population: 10 Million People • Most populous county in the U. S. • Contains ¼ of California's 39 million people. • 88 Cities + Unincorporated Areas. • Area: Over 4, 000 Square Miles. • Major Services: • • • Law Enforcement (Sheriff, DA, Probation), Coroner Fire Protection, Health and Social Services. Registrar-Recorder, Property Assessment. Public Works, Planning & Permitting. Many other services… • H,

Los Angeles County OFFICE OF THE ASSESSOR About the Assessor i What we do: • Locate All Property in LA County. • 2. 57 Million parcels/properties. • 300 k Business assessments. • Identify the Owner of Each Property. • Review 250, 000 – 400, 000 recorded documents each year. • Establish an Assessed Value for Each Property. • Complete 500, 000 Appraisals per year. • Apply All Legal Exemptions. • Complete an Assessment Roll. • $1. 4 Trillion Dollar Roll ≈ $15 Billion in Revenue Statistics and figures from the 2016 Assessment Year

Los Angeles County OFFICE OF THE ASSESSOR Our Challenges: “Green Screens” Screens The existing core legacy system consists of a mainframe built with 1970’s technology that is now over 40 years old. It contains cryptic historical codes, keys, acronyms, and other language that users must either memorize or look up in manuals. Limitations: • 1970’s Technology. • Limited Search. • Poor Navigation. • Cryptic Codes & Keys. • No Reference to Location. • Device Dependent – No Mobility. • Lack of Scalability – No Change. • Paper Based System

Los Angeles County OFFICE OF THE ASSESSOR How do we address? Why Oracle? Why OCS? + + Partnership

Los Angeles County OFFICE OF THE ASSESSOR What is AMP?

Los Angeles County OFFICE OF THE ASSESSOR Using the Cloud to Transform • • • On-Premise - Hosting Pain Points and Limitations Transforming the Future - Assessor as a Service Decision to Move to the Cloud Migration Strategy Execution Challenges and Successes

Los Angeles County OFFICE OF THE ASSESSOR On-Premise Hosting Pain Points • Resource Limitations • • Difficulties in spinning up new environments Working around infrastructure freezes (eg. Elections, migrations) Competing for resources (eg. Staff, network saturation, etc) Inexperience with Oracle products • Performance • Infrastructure upgrades (servers, storage, firewall, routers) causing downstream issues • Reactive monitoring vs. Proactive monitoring • Lack of SLA’s and development liabilities within contract

Los Angeles County OFFICE OF THE ASSESSOR On Premise Hosting Pain Points • Financial and Administrative Overheads • On-premise vs. Oracle Cloud – “pay for what you use, rather than what is purchased” • Procurement Process required to expand • Licensing Model – ULA certification requirements and limitations

Los Angeles County OFFICE OF THE ASSESSOR Assessor as a Service • Licensing • Technical Advantages • Flexible Deployment Models • Multi-tenant/Cloning • Scalability • Liability • Hosting • Data Security and Administration • SLA’s

Los Angeles County OFFICE OF THE ASSESSOR Our Decision to Migrate to Oracle Cloud Single Vendor Relationship – Technology, Cloud, Services Speed of provisioning VM’s and databases instantiated in minutes, with negligible labor costs. Flexibility/Agility to be able to respond to adhoc capacity requests Elimination of hardware maintenance issues/costs during Development all handled in Cloud Operations. Availability of latest technologies (Iaa. S, Paa. S) Baremetal performance, and latest intel processors Exadata Cloud Service for high performance DB platform consolidation, w/Tenant isolation Paa. S services (SOACS, ICS, Mobile. CS), Add Oracle FMW products as products enter end of life Address problems encountered with older standards (e. g. , ADF) To take advantage of newer developer products and standards (e. g. , Visual Builder and JET) Availability of newer innovations like Block. Chain, Chatbots, AI/ML

Los Angeles County OFFICE OF THE ASSESSOR Getting Comfortable with the Cloud Understanding the Cloud Defining the roles & responsibilities of hosting provider and services provider Filling the gaps Controlled migration (rational phased approach of consumption) Subscribing when needed to support development Performance testing and validations before major migrations

Los Angeles County OFFICE OF THE ASSESSOR Cloud Adoption Approach • • Phase 1 • On-premises • Application modernization with service-oriented application architecture Phase 2 • Migration of SDLC Dev and Test environments to Iaa. S Phase 3 • Incorporate Paa. S services - Exa. CS for DB platform consolidation • Migrate remaining SDLC environments to Cloud • Prove performance viability for Production Phase 4 • DR in the Cloud • Final Migration of Production and Stage

Los Angeles County OFFICE OF THE ASSESSOR Execution Challenges Hybrid on-prem and Cloud operating model Different architectures Different Support models Different performance characteristics Migrations are much more complex than they would seem VM's, databases, block volumes, shared files systems, networks, environments vs components. Performance/response time over the internet (VPN vs Fast. Connect)

Los Angeles County OFFICE OF THE ASSESSOR Execution Successes • • • All development and testing happening in the Cloud. Application releases happening on time, per project schedule Lower cost operating model being realized – 50% reduction 24 x 7 operating model for on-shore and offshore developer Environment migrations from on-prem and OCI-C

Los Angeles County OFFICE OF THE ASSESSOR The Oracle Consulting Advantage Execution Successes Migrate Databases Ena Sec ble P tor ubli Saa c S All development and testing happening in the Cloud. 2 HUB Locations Application releases happening on time, per project schedule Austin, Texas Bangalore, India Lower cost operating model being realized – 50%…. 107% reduction increase in low-cost delivery in twelve months 24 x 7 operating model for on-shore and offshore consultants developer Dr ive er us Ins w w An it imigrations g Environment po ofrom on-prem and OCI-C More than 50% cloud certified today… 100% by year end aly h hts m nom E tic o t s Au Legacy applications are shutting down Industry specialization End users reaction – quote from Auditor ? cle Ora le ve rac Mo on-O s & N App • • Destination Iaa. S and Paa. S Your business is better up here Our Client Value Public Sector Travel, Auto, Mfring Defense Financial Services Communications Retail Energy, Utilities, Process Mfring Accelerate Results, Empower Innovation Superior Expertise, More Trust Healthcare/ Life Sciences Maximize Productivity, Minimize Downtime Lower Cost, Reduce Risk Media / High Tech

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