London Health Libraries Induction Update Morning LONDON HEALTH

London Health Libraries Induction & Update Morning LONDON HEALTH LIBRARIES An Overview Richard Osborn London Health Libraries

Why is there a network called “London Health Libraries” ANY IDEAS ? London Health Libraries

Why is there a network called “London Health Libraries” • Value for money • Efficiency • Best use of scarce expertise • Sharing of good practice • The network mirrors the NHS London area London Health Libraries

Mission of London Health Libraries The mission of London Health Libraries is to support continuous improvement in the health and well-being of patients and the diverse community in London. We achieve this by enabling the delivery of prompt and convenient services that: • inform patient choice • improve the quality of decision-making • support the development of the whole workforce London Health Libraries

Library Services for Health & Social Care Staff in London • 80 service points receiving NHS funding • Over 400 library staff (35% professionally qualified) • Investment of over £ 8. 5 million across London (includes £ 611 K for e-resources). 72% is educational funding • We serve staff in Acute & Mental Health Trusts and PCTs • HE libraries provide services for healthcare students and some NHS staff - 5 medical schools and 9 non-medical universities. Over 40% of London’s NHS workforce look to an HE-managed library as their main service London Health Libraries

Impact of Policy on Library Services • To support four key areas of the NHS and social care: Clinical decision-making Commissioning decisions & policy making Research and development ; Lifelong learning • To provide access & support for all staff groups • To improve services to community and social care • To ensure services are provided to inform patients, carers and the general public • To support formal education & work-based learning • To be evidence-based London Health Libraries

SHAs & library and knowledge services • Strategic leadership & co-ordination of libraries and e-learning rests with each SHA • Post of Strategic Library Services Development Manager – based at Deanery • Working closely with e. KAT staff, I am responsible for the co-ordination of library and knowledge services to NHS staff and students across London Health Libraries

Role of SHA Library Lead • Strategic leadership • Service development • Staff development • Partnership development and collaborative working • Performance management • Communication • … but role is wider than just these areas London Health Libraries

Other areas of responsibility • E-learning – liaising with Trust leads for e-learning (often Heads of Training and Development) • Liaising with others involved in education, e. g. Deanery staff, Postgraduate Centre managers etc. . London Health Libraries

London Health Libraries Council • Just over 1 year old • Comprises SHA library lead, Head of e. KAT, 2 reps from each area group, HE rep and NLH Institute Team rep • Meets bi-monthly on average • Sets and implements strategic direction for library services in London and ensures cohesion of LHL network London Health Libraries

London Health Libraries Working Groups • Information & Learning Resources • Staff Development • Service Development • NHS-HE Partnership (new group to be set up) London Health Libraries

London strategy 2005 - 2008 Better libraries, better healthcare Launched February 2005 Outlines areas for pan-London development • Services to inform patient choice • Services to improve the quality of decisionmaking • Services to support the development of the whole workforce London Health Libraries

Drivers for London strategy 2008 - 2012 • The Hill report • The National Service Framework for Quality Improvement • Healthcare for London (Darzi) • World Class Commissioning • NHS Operating Framework 2008 -9 London Health Libraries

Building partnerships Key stakeholders in recent years have been: • Higher Education (M 25 Consortium) • Other education partners – e. g. London Deanery • London Libraries Development Agency • Social Care Institute for Excellence (SCIE) • Library staff across London, including independent health libraries (CHILL) London Health Libraries

National perspective • SHA Library Lead represents London on the National Library for Health Co-ordinating Group and national e-learning leads group • London is also represented on NLH working groups – Staff Development, Service Development, Content & Collections and Technical Design Authority Group London Health Libraries