London Borough Councils Health Safety Workshop Formans Conference
London Borough Council's Health & Safety Workshop Forman’s Conference Centre Wed 23 rd Feb 2011 09: 30 - 13. 30 February 2011
Introduction Agenda • ■ Welcome & Group Overview (Colin James & Martin Smith) ■ ‘A Single View of the truth’ (Colin James) ■ LBC Implementations & Lessons learnt (Toby South) ■ Case Study - Accident / Incident Reporting (Jon Robinson – LBR) ■ Coffee Break / Networking ■ LBC Group - Sharing information for better understanding (Gary Mann – RBKC) ■ Doing more for less + Improving Safety Culture & Behaviours (Colin James) ■ Open Forum - Q&A
Group structure HR-CO Sales & Product Development SHE compliance and advice Compliance software and solutions UKAS accredited audit and certification Employment law compliance and advice COSHH and H&S subscription H&S Consultancy H&S, environmental, property and standards compliance Auditing and certification services HR & Compliance Software and Services c 800 clients c 85 clients c 3, 600 clients Technology Backbone Sales and Product Development Footnote: set in 7 pt Arial italic •
A single view of the truth! Colin James February 2011
'A single view of the truth' our process
Our approach Key factors: • ■ Flexible web based software solutions, tailored to suit the client’s process requirements ■ Securely hosted within Rackspace data centre ■ Easy to use - accurately capture, track and report valuable data ■ Banish the nightmare of ‘local’ spreadsheets & databases ■ Improved efficiency, reduced risk
Client examples Safety Culture, Incident Management, KPI (Scorecards) SHE Audits, Carbon Reduction Compliance Incidents, Scorecard, Waste, Energy & Carbon tracking Compliance – Surveys/Inspections/Audits SIMS – Heath & Safety Management / Audits Fleet Management, Outlet Defects & Incident Management Accident Reporting – Incidents, Near Miss, Violence & Aggression CHa. SPI – Corporate H&S Performance Index
Public Sector Clients:
Team structure Client Application Service Provider Software Escrow Software Developers & Technical Support Data Centre Hosting Digital Pen Partner
Any questions? February 2011
LBC Implementations & Lessons learnt Toby South February 2011
LBC implementations & lessons learnt § What is Info Tracker? § The Implementations Process § ‘Live’ online examples § Experiences and Lessons Learnt § Questions?
What is Info-Tracker? § Fully hosted web based solution § Your corporate brand § Unlimited users / data / site locations § Your terminology § Future proof requirements § Retain your processes § Powerful search engine § Workflow & email notification § Integral report builder § Flexible data import / export § Remote forms § Upload and store documents
LBC Implementation Process Project Kick Off Consultancy Branding Agree Solution Spec Rapid configuration Process Test Go Live & Roll Out
‘Live’ online examples http: //demo. info-exchange. com
LBC implementations & lessons learnt § One size does NOT fit all. § Every council uses different terminology. § Don’t underestimate staff’s uptake of the solution. § Using ‘Remote Forms’ means any member of staff can report an accident at any time § Forces managers to take more accountability for accidents to their staff. § § Reports § Email Notifications § Investigation processes The reporting of Incidents has increased following the implementation of Info Tracker
Any questions? February 2011
Case Study - Accident / Incident Reporting Jon Robinson – London Borough Richmond February 2011
Coffee Break! February 2011
LBC Group - Sharing information for better understanding - Gary Mann - RBKC February 2011
Doing more for less + Improving Safety Culture & Behaviours February 2011
Doing more for less Out of the box thinking! • ■ If you’ve got it what else can you do with it? o ■ Cross departmental opportunities? o ■ Example HS&E data structures Property Compliance, Asbestos Survey, Fleet, Claims, Audit, KPI’s, Carbon, Waste. . . ? Digital pen - the ‘write’ solution? o Live demo!
Digital pen technology: Step 1 Step 2 Step 3 Complete paper form with digital pen Send data via mobile or docking station Electronic record created via Info Tracker database
Digital pen benefits Include: • ■ Avoids re-keying data - improved productivity/efficiency ■ Does not change the way people work ■ Easy to use, robust and reliable ■ Seamless integration to our ‘Info Tracker’ database software ■ Pdf copy of handwritten form automatically saved to the database
Improving Safety Culture & Behaviours Brief history. . . • ■ HSL Climate Survey (http: //www. hsl. gov. uk/health-and-safety-products/safety-climate-tool. aspx) ■ Rail Safety & Standards Board (RSSB) Safety Culture Network (http: //rssb. infoexchange. com) ■ Waste Industry S&H (WISH) Forum (http: //www. hse. gov. uk/waste/wish. htm ) Objective 4: Health and safety climate and attitudes - Improve attitudes within the workforce to health and safety. Develop and promote a climate survey tool that enables small and medium size organisations to measure the attitudes to health and safety within their workforce and identify areas where improvements can be made. ■ ODA Climate Survey Toolkit (http: //2012 -cst. info-exchange. com/) ■ Construction Sector Climate Survey Toolkit (http: //cscs. info-exchange. com) ■ LBC. . . . ?
Q&A - Open Forum February 2011
The Bean Store Newhouse Farm Business Centre Langley Road Edstone Warwickshire B 95 6 DL T: +44 (0)1296 844200 E: info@info-exchange. com I: www. info-exchange. com January 2011 Information management software. Delivering ‘a single view of the truth’.
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