LOCKHEED MARTIN SPACE SYSTEMS COMPANY’S AS 9100 EXPECTATIONS Presented by Mike Gallagher Director Quality Assurance
LMSSC’s AS 9100 Expectations • LMSSC Very Minimum Expectations – Suppliers Quality Management System (QMS) meets AS 9100 Requirements – 3 rd Party Auditors are Competent – All Nonconformities are documented and Effective Corrective Action is Obtained
LMSSC’s AS 9100 Expectations • What LMSSC Really Expects – Audits Drive Improvements to QMS – Focus can no longer be just on Compliance to AS 9100 – Focus Has to be on Product Improvement, Not just QMS Improvements – QMS Has to Produce Products that meet Customer Requirements – QMS Needs to Reduce Risk of Product Nonconformities
LMSSC’s AS 9100 Expectations • Future concerns – Every Product Nonconformity Escapement Drives down Customer Acceptance of AS 9100 3 rd Party Scheme – When Nonconformities are Discovered • Corrective Action to the QMS Process has to be Undertaken • Analysis of effects on Products has to be Performed: Past, Present & Future Products
LMSSC’s AS 9100 Expectations • We Are Dependent Upon You to Drive Improvement of Our Suppliers – No Soft Grading – Thorough Root Cause Analysis – Effective Corrective and Preventative Actions Being Performed – You Are “Our Eyes and Ears” at the Majority of Aerospace Suppliers
LMSSC’s AS 9100 Expectations • AS 9100 C Changes Focus on: – Project Management – Risk Management – Critical & Special Requirements – Customer Satisfaction • Through Your Efforts – We will: – Achieve IAQG Objective of On-Time and On- Quality Deliveries – Ensure AS 9100 Stays Recognized by Authorities