Live Webinar CEF e Delivery Whats In It
Live Webinar: "CEF e. Delivery - What's In It For You? " 26 July 2016 #CEFe. Delivery
Agenda 1000 Introduction 1010 Introduction to CEF e. Delivery 1020 Adoption of CEF e. Delivery 1040 Calls for Proposals (grant funding) 1100 Twitter Q&A Thomas Fillis – DIGIT Adrien Ferial – DIGIT Joao Rodrigues Frade – DIGIT Kara Baptista – INEA Use #CEFe. Delivery 1200 End #CEFe. Delivery
Introduction Thomas Fillis – DIGIT #CEFe. Delivery
Benefits with an impact 10 TOP PRIORITIES OF THE EC Jobs, growth and investments Digital Single Market Energy Union and Climate Internal market A deeper and fairer economic and monetary union A balanced EU-US free trade agreement PROBLEM SOLUTION • Europeans often face barriers when using online tools and services • Maximise economic potential, growth/jobs – anticipated to be 415€ billion to EU economy • At present, markets are largely domestic in terms of online services • Only 7% of EU small- and medium-sized businesses sell cross-border Justice and fundamental rights • This includes common EU data protection, copyright rules, boosting digital skills, accessible online content • …and Cross-border Digital Public services (CEF Digital) Migration A stronger global actor Democratic change _____ For more information see also the DSM page on the Europa webiste and the DSM roadmap #CEFe. Delivery
What is CEF The Connecting Europe Facility (CEF) is a regulation that defines how the EU Commission can finance support for the establishment of trans-European networks to reinforce an interconnected Europe. CEF HOW IS IT REGULATED? TRANSPORT € 26. 25 bn Digital Service Infrastructures € 970 m * TELECOM Broadband € 170 m e. IDAS regulation Provides a predictable regulatory environment to enable secure and seamless electronic interactions between businesses, citizens and public authorities, underpinning the CEF DSI. e. Government Action Plan 2016 -2020 The Commission will lead by example and adopt the CEF DSI as an early adopter. This has been stipulated in the Commission's latest e. Gov Action Plan. ENERGY € 5. 85 bn * - 100 m Juncker Package #CEFe. Delivery
How it started: a joint effort PILOTING SCALING UP STORK REGULATORY PEPPOL DEMAND CREATION • • SPOCS ep. SOS SUSTAINING EU Legislation e. g. e. IDAS CEF Work Programmes e. Government Action Plan DSM Catalogue of Standards SUPPLY CREATION • e. CODEX Grants (subsidies) e-SENS 2014 2020 #CEFe. Delivery
Financial instruments - how they work DIGITAL SERVICE INFRASTRUCTURES (DSIs) EUROPEAN COMMISSION MEMBER STATES CORE SERVICE PLATFORM (Procurement) GENERIC SERVICES (Grants) #CEFe. Delivery
Financial instruments - Grants: CEF Telecom calls (2016) 2014 Total Funding 2015 2016 CONNECTING EUROPE FACILITY TRANS-EUROPEAN TELECOMMUNICATIONS NETWORKS WORK PROGRAMME 201 X € 86. 5 M € 85. 2 M € 101. 6 M 2017 2018 2019 2020 Grants are and will be made available every year Grants for e. Delivery are also embedded in other CEF Digital grants (e. g. for e. Invoicing) . . . example Digital Service Infrastructure Core Service Platform Generic Services (Grants) #CEFe. Delivery
CEF e. Delivery is currently re-used by a number of EU projects Europeana DG CONNECT Safer internet DG CONNECT Public open data DG CONNECT ODR DG SANTE e. Health DG SANTE e. Procurement DG GROW EESSI DG EMPL EU e-Justice portal DG JUST BRIS (ECP) DG JUST Cybersecurity DG CONNECT e. Translation DG CONNECT e. Invoicing e. Procurement DG GROW Commitment to analyse Commitment to reuse Reusing More information on CEF Digital dashboard > #CEFe. Delivery
Questions? #CEFe. Delivery
Introduction to CEF e. Delivery Adrien Ferial – DIGIT #CEFe. Delivery
What is e. Delivery (static discovery) Required component Optional component Applications Layer CORNER 1 End-to-end Trust 4 CORNER Trust Domain A Trust Domain B Backend NOTIFY 1 or several Connector Networking Layer SUBMIT Messaging and Transport Layer NOTIFY Access Point CORNER 2 SEND RECEIVE Cross Domain Trust Access Point 3 DELIVER CORNER Internet #CEFe. Delivery
What is e. Delivery (dynamic discovery) Required component Optional component Applications Layer CORNER 1 4 CORNER Backend NOTIFY 1 or several Connector SUBMIT Messaging and Transport Layer NOTIFY DNS Lookup ADD/ UPDATE/ DELETE Access Point CORNER SEND RECEIVE 2 GET METADATA Networking Layer NOTIFY SML Access Point 3 DELIVER CORNER SMP Internet #CEFe. Delivery
CEF e. Delivery Service offering SOFTWARE Sample software maintained by the EC (with documentation) Access Point (AP) Service Metadata Publisher (SMP) Service Metadata Locator (SML) OPERATIONS SERVICES STAKEHOLDER MANAGEMENT SERVICES Managed services Testing services Supporting services Onboarding services (for stakeholders) Public Key Infrastructure (PKI) Connectivity testing Training & Deployment Self-assessment tool (reuse approach) Service Desk Onboarding of new stakeholders Service Metadata Locator (SML) Conformance testing Community management services Developers Community Trust establishment Connector (example) TECHNICAL SPECS OF EU-WIDE INITIATIVES Available Coming soon e-SENS profile of the eb. MS 3 and AS 4 v 2. 0 PEPPOL profile of AS 2 and SBDH Service offering Description (So. D) Service Level Arrangements (SLA ) e. Learning, videos, success stories All services are described in an So. D describing its purpose, the users for which it is for, its benefits and the process to obtain it Documents that describe Service Level Targets to be reached when delivering Building Block Services. Some services feature multimedia such as e. Learnings, instructional videos or success stories to help grasp what the service is about CEF Digital platform CEF e. Delivery service offering, and more about the building block, can be found online CEF Digital > #CEFe. Delivery
Questions? #CEFe. Delivery
Adoption of CEF e. Delivery Joao Rodrigues Frade – DIGIT #CEFe. Delivery
Adoption of e. Delivery CEF Work Programme 2016 To promote the uptake and speed up the use of the e. Delivery DSI amongst both public and private entities established in the EU and EEA countries participating in the CEF Telecom programme, Generic Services will be supported through grants under the 2016 budget. Deploy access points and/or operate access points for one year OBJECTIVES Deploy Service Metadata Publishers and/or operate Service Metadata Publishers for one year Policy officers ACTORS IT architects Service providers Software vendors Upgrade data exchange solutions (Commercial Off-the-Shelf (COTS), Open. Source Software (OSS) and other to support, and therefore fully comply with, the CEF e. Delivery standards #CEFe. Delivery
Deploying CEF e. Delivery ACTORS ACTIVITY OUTPUT APPLYING FOR GRANTS (optional) USING GRANTS Policy officers Service providers IT architects Software vendors UNDERSTAND SELECT DEPLOY INTEGRATE OPERATE Your requirements are identified Your e. Delivery Messaging Infrastructure is designed Your software and those of the other participants are selected Your software is operational Participants are operational e. Delivery Messaging Infrastructure is fully operational the e. Delivery technical specs the architecture of the e. Delivery Messaging Infrastructure * SOD: Service Offering Description COD: Component Offering Description the software solutions of the Messaging Infrastructure the e. Delivery software solution with partners CALL FOR GRANTS DEADLINE 15. 09. 2016 #CEFe. Delivery the e. Delivery Messaging Infrastructure
Deploying CEF e. Delivery ACTORS ACTIVITY APPLYING FOR GRANTS (optional) USING GRANTS Policy officers Service providers IT architects Software vendors UNDERSTAND SELECT DEPLOY INTEGRATE OPERATE Your requirements are identified Your e. Delivery Messaging Infrastructure is designed Your software and those of the other participants are selected Your software is operational Participants are operational e. Delivery Messaging Infrastructure is fully operational the e. Delivery technical specs OUTPUT Technical Specifications Services of the e. Delivery Core Service Platform the architecture of the e. Delivery Messaging Infrastructure Documentation (COD, SOD, …* ) the software solutions of the Messaging Infrastructure the e. Delivery software solution List of Software solutions Service Desk Onboarding of new stakeholders SML Service Training and deployment Self-Assessment tool PKI Service * SOD: Service Offering Description COD: Component Offering Description with partners Connectivity Testing CALL FOR GRANTS DEADLINE 15. 09. 2016 the e. Delivery Messaging Infrastructure Service Desk CEF e. Delivery Community #CEFe. Delivery
Conforming to CEF e. Delivery specifications APPLYING FOR GRANTS (optional) USING GRANTS Software vendors ACTORS ACTIVITY Service providers UNDERSTAND PREPARE UPGRADE CONFORM Your requirements are identified The upgrade to your solution is designed The solution implements the e-SENS AS 4 profile The solution is conformant with e. SENS AS 4 profile the e. Delivery technical specs to upgrade existing solutions OUTPUT CALL FOR GRANTS DEADLINE 15. 09. 2016 to CEF e. Delivery specifications #CEFe. Delivery
Conforming to CEF e. Delivery specifications APPLYING FOR GRANTS (optional) USING GRANTS Software vendors ACTORS ACTIVITY Service providers UNDERSTAND PREPARE UPGRADE CONFORM Your requirements are identified The upgrade of your solution is designed The solution implements the e-SENS AS 4 profile The solution conforms to the e-SENS AS 4 profile the e. Delivery technical specs to upgrade existing solutions OUTPUT Services of the e. Delivery Core Service Platform Technical Specifications Onboarding of new stakeholders Service Desk to CEF e. Delivery specifications Conformance testing Self-Assessment tool CALL FOR GRANTS DEADLINE 15. 09. 2016 #CEFe. Delivery
Questions? #CEFe. Delivery
Calls for Proposals (grant funding) Kara Baptista – INEA #CEFe. Delivery
Content • Background on INEA • CEF Telecom 2016 calls for proposals • Evaluation process • How to apply & tips for a successful proposal
Background on INEA
Partnership with the Commission European Commission INEA (Executive Agency) Defines the policy Turns policy into action • Defines strategy, objectives and priority areas/work programmes • Organises calls for proposals • Monitors the technical and financial implementation of projects • Selects projects for co-financing • Makes programme decisions • Manages project lifecycle • Evaluates the programme and the Agency's performance • Ensures sound financial management
INEA's delegated programmes - CEF Transport (incl. Cohesion Fund allocation) - CEF Energy - CEF Telecom Marco Polo legacy from 2007 -2013 period (previously managed by EACI (EASME)) - H 2020 Transport - H 2020 Energy TEN-T legacy from 2007 -2013 period Management of some or all of the phases of programme implementation and stages in the project lifecycle
Budget managed by INEA 25 € 22. 4 20 15 10 € 4. 7 5 € 2. 9 € 3. 8 € 0. 3 0 Transport Energy Telecom Connecting Europe Facility Total: € 34. 1 billion Transport Energy Horizon 2020
INEA's tasks
CEF Telecom 2016 calls
How do the calls work? • Legal basis: • • • CEF Regulation (Regulation No 1316/2013) Telecom Guidelines (Regulation No 283/2014) EU Financial Regulation and Rules of Application • 2016 Annual Work Programme: • • Adopted 3 March (available on e. ID call page on INEA website) Outlines general CEF Telecom objectives and priorities for actions to be funded in a specific year • Specific call: • • Launched by INEA together with application forms and various guidance documents Outlines all conditions of call
2016 CEF Telecom calls Call CEF-TC-2016 -1 BRIS EESSI e. Procurement Indicative budget € 3 million € 24. 5 million € 4. 5 million CEF-TC-2016 -2 e. Delivery e. ID & e. Signature European e-Justice Portal Public Open Data € 0. 5 million € 4. 5 million € 2 million € 3. 5 million CEF-TC-2016 -3 Automated Translation Cybersecurity e. Invoicing Europeana € 6. 5 million € 12 million € 7 million € 2 million Launch date Deadline 3 March 2016 19 May 2016 12 May 2016 15 September 2016 13 September 2016 15 December 2016
e. Delivery
2016 -2 e. Delivery call: scope Increase uptake and speed up the use of the e. Delivery DSI amongst public and private entities • Contribute to the compliance with the requirements set in the e. IDAS Regulation to allow their use for the provisioning of electronic registered delivery services, including qualified ones • Contribute to the compliance with the requirements set in relation to the deployment and/or operation of access points within other sectorial European Regulations (e. g. e. Invoicing, transport, environment, energy, health, public e-procurement, justice). • This will be done via the setting up of additional access points and service metadata publishers throughout Europe that link to the EU Core Service Platform
2016 -2 e. Delivery call: expected outcomes • Helping access point and service metadata publishers to enable interoperability between European and national levels - regardless of the standards in use within each of the Member States. • Ensuring convenient and secure cross-border transactions by allowing the implementation of interoperable solutions working within the trusted legal framework for electronic registered delivery services provided in the e. IDAS Regulation
2016 -2 e. Delivery call: key conditions • Who can apply? • • One or more Member States + EEA countries (Norway/Iceland) International organisations, joint undertakings, or public or private undertakings or bodies established in Member States - ith the agreement of the Member States/EEA countries concerned • Consortium composition: minimum of 4 entities from one or more Member States • Co-financing: 75% of the eligible costs of the action • Indicative duration: 24 months
Call evaluation process
Principles for the evaluation and selection process • Basis: eligibility, selection and award criteria of the work programme and the call for proposals • Equal treatment: all proposals evaluated against the same criteria; no preferential treatment to any applicant • Transparency: adequate feedback to applicants on the outcomes of the evaluation
Call publication & application support • Call published in Official Journal and announced on specific call page on INEA website • Call texts, Guide for Applicants, application forms prepared by INEA and available on call page at publication • Helpdesk operational as of call publication: FAQs made available on call page • Virtual Info Day: 3 June 2016 40
Admissibility/Eligibility Committee (INEA) • Checks compliance with admissibility conditions, eligibility and selection criteria • • • Proposal submitted on time, complete, signed by the applicant Applicants demonstrate the support of the concerned Member State and are not in an exclusion situation Proposal addresses the DSI in question and has the right consortium composition Applicant has the financial and technical capacity to carry out the action Proposal complies with relevant EU legislation (public procurement)
Technical Evaluation: overview • External experts provide technical assessment on the basis of the information submitted in a proposal in a two-step process: 1. Individual reading of proposals 2. Consensus meeting for each proposal Experts: • are selected from the database used by several EU funding programmes & chosen on the basis of their experience, gender and geographic balance • Sign a contract, confidentiality and absence of conflict of interest declaration • Evaluate in their personal capacity - not as representatives of a country or employer • An independent observer may also be contracted to give recommendations on the process as a whole
Technical Evaluation: individual assessment • Done remotely or centrally at INEA • Each proposal assessed independently by at least three experts • Each expert completes the evaluation form, comments and scores award criteria on a scale from 0 to 5 points • Scores must be in line with comments
Technical Evaluation: consensus meeting • Done centrally at INEA • Experts and an INEA moderator meet to agree on comments and scores for the award criteria • The proposal must have at least 3 points for each criterion to be considered for funding. • Overall threshold = 10 points (applying to the sum of the three individual scores)
Award criteria Relevance • Alignment to DSI implementation objectives & activities (WP) • Alignment to EU/national policies, strategies and activities Quality & efficiency of implementation • Maturity • Coherence/effectivess with work plan • Quality of consortium/consortium members • Support from national authorities/industry/NGOs • Attention to security/privacy/ inclusiveness/accessibility Impact & sustainability • Quality of the approach to facilitate wider deployment/take -up of the proposed actions • Capability of long-term sustainability without EU funding
Internal Evaluation • Done by the Commission • Does not re-evaluate the proposals but uses the experts recommendations to prepare a ranking list (and any reserve lists) • Identifies potential double funding and/or any other issues that would influence the selection of proposals • Discusses where appropriate any potential transfer of budget from one call to another
Selection Decision • Member States approve the Selection Decision in the CEF Coordination Committee • European Parliament is informed on the list of selected projects • Selection Decision is adopted formally by the Commission • Publicity actions (i. e. press release) carried out after adoption of Selection Decision
Grant agreement • Once Decision is adopted, successful applicants are invited to by INEA to prepare the individual grant agreement • Grant agreement is signed between the beneficiaries (applicants) and INEA and covers the technical, legal and financial aspects of the proposal based on evaluation results • Model grant agreement is published on INEA website on the call page • Project management carried out by INEA
How to apply
Before you get started… • Read through all of the call documents on the call webpage, especially: • • • Work Programme (Annex) Call text • Take special note of the Priorities (section 3) and Results (section 4) which provide specific information on what is expected in the proposals • Carefully read the Award Criteria (section 10) which explain on what the proposal will be evaluated Guide for Applicants
Proposal submission • Fully electronic proposal submission done via TENtec – system used to manage the CEF projects during their entire lifecycle and which enables the electronic submission of proposals under the CEF calls • All application forms and access to TENtec e. Submission module available via call page on INEA website
Application form Part A Main characteristics of the proposal Part B Administrative information Application Form Part C Information on compliance with EU law Part D Technical and financial information
Application form A Essential administrative information on the applicants and on the proposal (summary of the action, timing, activities and milestones, budget and requested funding) • Must be completed in the TENtec e. Submission module (Word version provided for reference on call webpage) • Includes forms that require signature of the applicants (A 2. 2) and Member State validation (A 2. 3) Be complete, informative and precise: the descriptions of the proposed Action and activities will also be used for the grant agreement
Application form B Further administrative information on applicants and info use to demonstrate compliance with the financial & operational capacity • Legal entity form, financial identification form, additional supporting documents • Member States, third countries, public entities established in the EU and international organisations DO NOT need to demonstrate financial and operational capacity • Annexes B-I, B-III, B-IV to be completed, signed, stamped (B-III), and uploaded if applicable
Application form B Financial and operational capacity check • Required by Financial Regulation • Financial capacity check Financial analysis based on a set of ratios, carried out as same time as evaluation – applicants to supply information based on amount of grant requested • Operational capacity check Proof of technical and operational capacity of applicant to complete the proposed Action • • Complements information from application form D 2. 3 Proof: activity report, CVs, reports on similar projects, etc
Application form C • Information on compliance with EU law on public procurement • Information on other sources of EU financing that may be received by the proposal (cannot receive grants from two EU funding sources)
Application form D Detailed, technical information describing the proposed Action and its activities – i. e. the heart of the proposal • Order of the questions reflects the award criteria – address each point and subpoint in your application to ensure that your proposal contains all of the relevant information on which it will be assessed. • Don't forget the Gantt chart/other annexes
Tips to improve your proposal: content • Provide ALL relevant information on the application forms - don’t rely on • • • additional supporting documents Be consistent in describing the objective, activities, duration and budget in your responses to different questions and parts of the application form Present a clear time table and planning overview, explain possible risks and delays and provide evidence that these are being addressed Show evidence that the proposed Action supports the objectives/aims of the call + addresses the award criteria Justify why the financial support is needed Use simple, clear language! Responses need to be clear, well-structured, substantiated and concise -> experts have limited time to read and assess the proposals
Tips to improve your proposal: process • • Start early (especially for Member State endorsement and multiapplicant proposals) Save your proposal often in the system Avoid upoading all supporting documents and information at the last minute Visit your call webpage regularly to check for updates, sign up for our Twitter feed for notifications
Guidance and help available • Call webpage: • • Work programme Call texts Other key legal and technical documents Member State contact points Useful links Guide for Applicants Presentations and video footage from 3 June Info Day Call checklist
Guidance and help available • • Helpdesk: INEA-CEF-Telecom-calls@ec. europa. eu FAQs (general and DSI specific) and FAQ notification service • • Where relevant for all applicants: answers published in FAQs (no individual responses!) Where too specific to a proposal and would provide a comparative advantage: not answered FAQ deadline: Thursday 1 September - last FAQ update online Thursday 8 September Individual responses will be provided until the deadline on technical questions related to TENtec e. Submission module
Submitting the application • Follow the steps as detailed in the Guide for Applicants • • • Part A must be filled in TENtec e. Submission module Parts B, C and D can be completed in native applications and uploaded as attachments Upload all forms requiring signatures (e. g. A 2. 2, A 2. 3, Annexes B-I, B-II, BIII) – make them clearly identifiable by their title Don't forget any supporting documents Keep your originals – they may be requested later Submit in TENtec before the deadline: Thursday, 15 September 2016, 17: 00. 00 (Brussels time)
Next steps (indicative) • • • September-December 2016: evaluation January-February 2017: legislative process and adoption of the Selection Decision Starting from February 2017: announcement of results and negotiation of individual grant agreements for the successful proposals Best of luck!
For more information inea-cef-telecom-calls@ec. europa. eu inea@ec. europa. eu http: //ec. europa. eu/inea https: //ec. europa. eu/inea/en/connecting-europefacility/cef-telecom/apply-funding/2016 -ceftelecom-calls-proposals @inea_eu
Questions? #CEFe. Delivery
Find out more on CEF Digital DIGIT Directorate-General for Informatics DG CONNECT Directorate-General for Communications Networks, Content and Technology Contact us CEF-BUILDING-BLOCKS@ec. europa. eu © European Union, 2016. All rights reserved. Certain parts are licensed under conditions to the EU. Reproduction is authorized provided the source is acknowledged. #CEFe. Delivery
ANNEX e. Delivery service offering in details #CEFe. Delivery
Software Sample software maintained by the EC Back to Service offering > OBJECTIVE OF THE SERVICE Standard software implementations of the technical specifications of CEF e. Delivery. The European Commission maintains and develops sample software that is openly available to be re-used. The following components of a CEF e. Delivery solution are provided: • Access Point • Service Metadata Publisher (SMP) • Service Metadata Locator (SML) • Trust establishment • Connector USERS Software Providers Service Providers Policy Domains STATUS Service Documentation Through the "Operational Management Board", CEF e. Delivery stakeholders define the evolution of these solutions, by suggesting features that are then developed by the CEF's team. More info CEF Digital > BENEFITS • Released under an open source license • Viable solutions for use in production environment Get started • Fully supported by the European Commission • Based on market-driven technical specifications Contact us #CEFe. Delivery >
Operations services Managed services Back to Service offering > OBJECTIVE OF THE SERVICE Sample software centrally hosted and managed by the EC, based on sample implementations that are based on technical specifications of CEF e. Delivery. The European Commission develops, maintains and provides software as a service for the following components of a CEF e. Delivery solution: • Public Key Infrastructure (PKI) • Service Metadata Locator (SML) USERS Policy Domains STATUS Service Documentation These services facilitate the re-use of CEF e. Delivery by different Policy Domains. More info CEF Digital > BENEFITS • Reduced cost of hosting the service, which is sustained by the European Commission • Full support by the European Commission Get started • Defined and agreed Service Levels Contact us #CEFe. Delivery >
Operations services / Testing service Connectivity testing Back to Service offering > OBJECTIVE OF THE SERVICE Test if a newly installed AS 4 Access Point, conformant with the CEF e. Delivery specifications, can successfully communicate with the sample AS 4 Access Point hosted by the European Commission. If successful, these tests confirm that the new Access Point is in all likelihood correctly deployed and configured. The CEF Support Team facilitates the Connectivity Testing by making available a sample AS 4 Access Point in a cloud environment, as well as providing guidelines and support during the testing process. USERS Software Providers Service Providers STATUS Service Documentation More info CEF Digital > BENEFITS • Confirm that newly deployed AS 4 Access Points can successfully communicate with a neutral organization i. e. the sample Access Point of the European Commission; • Testing anywhere at anytime • Testing supported by professional staff of the European Commission Get started Contact us #CEFe. Delivery >
Operations services / Testing service Conformance testing Back to Service offering > OBJECTIVE OF THE SERVICE Verify that an implementation of the CEF e. Delivery Access Point and SMP specifications, a software package either commercial or Open Source, conforms to the specifications of the CEF e. Delivery Access Point. USERS Software Providers Service Providers The following specifications are tested within the scope of this service: • e-SENS AS 4 Profile • e-SENS SMP Profile STATUS Service The CEF e. Delivery Team provides ready to use test cases, a testing platform, and supports the users of the CEF e. Delivery Conformance Testing service during the entire testing process. Documentation More info CEF Digital > BENEFITS • Confirm and assure your users/customers that your software package or implementation of the CEF e. Delivery Access Point conforms to the CEF e. Delivery specifications • Testing anywhere at anytime • Testing supported by professional staff of the European Commission Get started Contact us #CEFe. Delivery >
Operations services Supporting services Back to Service offering > OBJECTIVE OF THE SERVICE The CEF e. Delivery team offers: • Service Desk – a Single Point of Contact (SPOC) to address questions, incidents, requests and changes reported by the Users with regards to the CEF e. Delivery service offering. • Training and deployment support - Training sessions about the technical specifications underpinning the components of CEF e. Delivery, the services offered by the Commission and its sample implementations, and interactive sessions to support in the deployment of the solution. USERS Policy Domains Software Providers Service Providers STATUS Service Documentation More info CEF Digital > BENEFITS • Day to day monitoring and 24 h/7 days service to maintain a high-level of availability and capacity of the CEF e. Delivery Managed Services • Proactive incident detection and resolution • Increased autonomy of the Public Administration in handling and maintaining the CEF e. Delivery components Get started Contact us #CEFe. Delivery >
Stakeholder management services Onboarding services Back to Service offering > OBJECTIVE OF THE SERVICE CEF offers onboarding services for new projects interested in re-using CEF e. Delivery: • Self-assessment tool - a survey that maps the requirements of the users to the CEF e. Delivery Service Offering. During the self-assessment, users assign different scores to the relevant requirements of their business system and the e. Delivery messaging infrastructure. Based on the answers provided, the tool calculates how CEF e. Delivery can help users achieve their goals by indicating which services provided by CEF e. Delivery will allow them to meet their specified needs and requirements. • Onboarding of new stakeholders – A direct contact point for all policy domains interested in re-using CEF e. Delivery, that will facilitate the understanding, adoption and deployment of the solutions. USERS Service Providers Policy Domains STATUS Service Documentation More info CEF Digital > BENEFITS • Business-driven and time-efficient assessment • Comparability – the self-assessment tool provides a benchmarking with use cases of other projects already re-using CEF e. Delivery • Direct and easy contact with the CEF e. Delivery technical teams, through the onboarding services Get started Contact us #CEFe. Delivery >
Stakeholder management services Community management Back to Service offering > OBJECTIVE OF THE SERVICE Develop, expand engage with a community of developers contributing to the evolution of CEF e. Delivery’s open source sample implementations. Among the 5 components that the CEF e. Delivery team develops, CEF manages an online community of developers interested in contributing to the code of the sample implementations. USERS Developers STATUS Service Documentation More info CEF Digital > BENEFITS • Cost effective development • Wide set of skills Get started • Faster response to emerging requirements Contact us #CEFe. Delivery >
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