Lesson 1 Introduction SMART Performance Objectives Welcome Housekeeping

Lesson 1 Introduction SMART Performance Objectives

Welcome, Housekeeping, and Agenda Introduction Welcome, Housekeeping, Logistics Agenda Participant Guide SMART Performance Objectives 2

Agenda SMART Performance Objectives 3

Course Objectives After completing this course, you will be able to do the following: • Explain the benefits of writing effective performance objectives • Define SMART performance objectives and describe the process of writing them • Write SMART performance objectives SMART Performance Objectives 4

Performance Culture Performance Objectives • Directly support the Defense Intelligence performance culture • Align work with the team, unit, and organizational mission to drive performance • Are written using the SMART model • Are a basis for evaluation of record under DCIPS • Capture the performance expectations for work during the performance year • Are coupled with performance elements when assessing overall performance SMART Performance Objectives 5

Lesson 2 SMART Performance Objectives

Introduction to Performance Objectives • What are performance objectives? Objectives = What + How • Why are they important? • How do I know what the objectives should be? • What does a performance objective look like? SMART Performance Objectives 7

Purpose of Performance Objectives • Drive mission accomplishment • Identify performance based on Work Category and Work Level • Define Successful performance • Along with performance elements, form the basis for evaluation of record SMART Performance Objectives 8

Thinking About Your Work 1. How does your work fit into the mission and goals for your team, unit, and organization? 2. How can you identify meaningful quality measures for results and effect of your accomplishments? 3. How can you group the work you do into “large buckets” of categories? Discussion SMART Performance Objectives 9

Discussion: SMART What does SMART stand for? Discussion SMART Performance Objectives 10

Specific Verifiable Specific Results SMART Performance Objectives Outcome 11

Example: Specific Result Task/Activity Write Operational Security (OPSEC) regulation. SMART Performance Objectives Objective Prepares written OPSEC guidance; coordinates reviews; conducts oversight inspections to determine what needs to be protected. Products will comply with command standards for OPSEC integrity. 12

Activity: Specific Component Un-SMART Specific Performance Objective: John Smith will analyze imagery data and catalog trends of activity. Activity SMART Performance Objectives 13

Activity: Specific Component SMART Specific Component: John Smith will exploit and analyze NTM imagery to characterize the scope and nature of activity in the ABC Valley. Mr. Smith will regularly and accurately recognize imagery signatures and record trends of activity. Mr. Smith will then apply current and historical analysis to produce agency Intelligence Reports in response to internal and IC partner Requests for Information (RFIs). Activity SMART Performance Objectives 14

Measurable Resources Value added to mission Quality SMART Performance Objectives Quantity 15

Example: Measurable Result Objective: “Specific” Objective: “Specific and Measurable” Prepares written OPSEC guidance; coordinates reviews; conducts oversight inspections to determine what needs to be protected. Products will comply with command standards for OPSEC integrity. Guidance, reviews, and inspections will be produced/conducted to meet customer needs as determined by Rating Official review. SMART Performance Objectives 16

Activity: Measurable Component Un-SMART Measurable Component: These reports and any report revisions must be completed correctly. Activity SMART Performance Objectives 17

Activity: Measurable Component SMART Measurable Component: Reports will be produced IAW agency product guidelines, policies, and procedures. These reports will also require limited revision to meet QA standards. Mr. Smith will ensure that analysis imagery findings meet office mission needs and satisfy intelligence partners’ requirements. Activity SMART Performance Objectives 18

Achievable Are there sufficient resources? Is it obtainable? SMART Performance Objectives At the appropriate work level? Within employee control? 19

Example: Achievable Result Objective: “Specific, Measurable, and Achievable” Prepares written OPSEC guidance; coordinates reviews; conducts oversight inspections to determine what needs to be protected. Products will comply with command standards for OPSEC integrity. Guidance, reviews, and inspections will be produced/conducted to meet customer needs as determined by Rating Official review. SMART Performance Objectives 20

Relevant Why am I doing this? Is it mission related? SMART Performance Objectives Line of sight 21

Example: Relevant Result Objective: “Specific, Measurable, and Relevant” Prepares written OPSEC guidance; coordinates reviews; conducts oversight inspections to determine what needs to be protected. Products will comply with command standards for OPSEC integrity. Guidance, reviews, and inspections will be produced/conducted to meet customer needs as determined by Rating Official review. This requirement supports the command goal to ensure that operational security is maintained at the highest levels across all organizations. SMART Performance Objectives 22

Activity: Relevant Component Un-SMART Relevant Component: This objective supports the commitment to the agency’s partnerships. Activity SMART Performance Objectives 23

Activity: Relevant Component SMART Relevant Component: This objective directly supports Strategic Goal #2: “Advance the contribution of GEOINT to mission outcomes” as it relates to the higher-level mission to “advance the GEOINT mission—help win the fight. ” Activity SMART Performance Objectives 24

Time-bound Frequency Deadlines Ongoing work SMART Performance Objectives 25

Example: Time-bound Results Objective: “Specific, Measurable, Achievable, Relevant, Time-bound” Prepares written OPSEC guidance; coordinates reviews; conducts oversight inspections to determine what needs to be protected. Products will comply with command standards for OPSEC integrity. Guidance, reviews, and inspections will be produced/conducted to meet customer needs as determined by Rating Official review. OPSEC inspections will be conducted in each serviced organization at least once every twelve calendar months. This requirement supports the command goal to ensure that operational security is maintained at the highest levels across all organizations. SMART Performance Objectives 26

Activity: Time-bound Component Un-SMART Time-bound Component: These reports must be completed on time. Activity SMART Performance Objectives 27

Activity: Time-bound Component SMART Time-bound Component: Reports will be produced within established RFI timelines. Activity SMART Performance Objectives 28

Performance Elements 1. Accountability for Results 2. Communication 3. Critical Thinking 4. Engagement and Collaboration 5. Personal Leadership and Integrity (employees) or Leadership and Integrity (supervisors) 6. Technical Expertise (employees) or Managerial Proficiency (supervisors) SMART Performance Objectives 29

Activity: Analyzing Performance Objectives Are these performance objectives SMART? Activity SMART Performance Objectives 30

Intelligence Analyst, GG-09, professional work category, entry/developmental work level • With guidance and supervision, drafts written intelligence products on assigned topics that meet division analytic • With guidance and supervision (A), drafts written standards and comply with production guidance. intelligence products on assigned topics (S) that meet Products will reflect engagement with other analysts and division analytic standards (M) and comply with stakeholders and incorporate their coordinated views. production guidance (M). Products will reflect engagement with other analysts and stakeholders (M) and incorporate their coordinated views. SMART Performance Objectives 31

Executive Officer, GG-13, supervision/ management work category, full performance work level • Manages the Command Executive staff office, including four employees. Oversees all administrative support for the Commanding • Manages the Command Executive staff office, including four employees (S). General so command/executive functions flow unimpeded by Oversees all that administrative support for the Commanding General so that administrative problems. admin supportbyfunctions (including command/executive functions. Allflow unimpeded administrative problems interactions CG’sfunctions subordinate directors, command budgets, and (M). All adminwith support (including interactions with CG’s public relations) are command conducted in a manner thatrelations) enhances subordinate directors, budgets, and public (S)command are conducted in a manner that enhances command group operations (M). group operations. Communications with staff activities are timely, Communications with staff are timely (T), group clear, and appropriate toactivities keep the command wellappropriate informed. (M) to keep the command group well informed (R). SMART Performance Objectives 32

Intelligence Production Specialist, GG-13, Work Category: Professional, Work Level: Full Performance • Coordinate and integrate work of individuals, functions, or agencies into comprehensive intelligence product. Produce scheduled and unscheduled intelligence and products suchwork as MIRs, baseline functions, assessments, briefings, into and • Coordinate integrate of individuals, or agencies other written products in appropriate form. Produce writtenscheduled to the intended comprehensive intelligence product (S). and audience. Interact with customers understand their needs andbaseline meet their unscheduled intelligencetoproducts (S) such as MIRs, assessments, requirements. Comply with products web production processform and (M) Analytical briefings, and other written in appropriate written. Tradecraft to the SOP where appropriate. Writtenwith products are technically correct and meet intended audience (M). Interact customers to understand their needs the customers’ needs, requiring minor, cosmetic changes. process Establish and meet their requirements (S). only Comply with web production (M) timelines with supervisor SME appropriate and meet deadlines. and Analytical Tradecraft and/or SOP where (M). Written products are technically correct and meet the customers’ needs (M), requiring only minor, cosmetic changes (M). Establish timelines with supervisor and/or SME and meet deadlines (T). SMART Performance Objectives 33

Intelligence Analyst, GG-14 , Work Category: Professional, Work Level: Senior • Performs geospatial analysis using cutting edge, state-of-the-art analytical techniques to determine needs for changes in agency standards and • Performs geospatial analysis using state-of-the-art specifications. Analysis covers(S) new andcutting uniqueedge, situations to solve novel or analytical techniques (M) to needs for changes in agency obscure problems related todetermine intelligence or maritime environment. Problems standards specifications Analysis covers new and unique identified fitand with current event(S). requirements and overall mission ofsituations to solve novel. Uses or obscure problems (M) related to intelligence or maritime organization. independent judgment. Briefings to top leadership are environment Problems identified fit with eventenhancement. requirements and thorough, well(S). substantiated, and directly linkcurrent to mission overall mission of organization (R). Uses independent judgment (M). Briefings to top leadership are thorough, well substantiated, and directly link to mission enhancement (R). SMART Performance Objectives 34

Intelligence Analyst, GG-14 , Work Category: Professional, Work Level: Senior • Complete analysis of effects of UN-imposed sanctions on Iraqi industrial sector and present results in finished and appropriately coordinated • Complete analysis effects of UN-imposed sanctions on Iraqi industrial Intelligence Report offor release to the policy-making community by 31 August. sector and results in finished and coordinated Product(S) will usepresent available intelligence from allappropriately relevant sources, reflect Intelligence (M) for release to stakeholders the policy-making community by 31 engagement. Report with other analysts and in subject of analysis, August (T). Product will use available fromand all relevant sources, incorporate coordinated views of thoseintelligence other analysts collectors through reflect other analysts and stakeholders in subject of be the IC, engagement be presentedwith in product style appropriate to the question, and analysis incorporate coordinated views of those other analysts and submitted(S), timely. collectors through the IC (S), be presented in product style appropriate to the question (M), and be submitted timely (T). SMART Performance Objectives 35

Lesson 3 Writing SMART Performance Objectives

Activity: Getting Ready Think about your job • Why is it important? • What is its purpose? • What are the major focus areas? • Why does the job exist? • How do you influence mission accomplishment? “My position contributes to the mission by…” Activity SMART Performance Objectives 37

Activity: Writing SMART Performance Objectives • Not a style or composition competition • Capture key elements in using/applying the SMART framework • Optional sequence Activity SMART Performance Objectives 38

Activity: Writing SMART Performance Objectives Create a SMART performance objective Activity SMART Performance Objectives 39

Discussion: Performance Objectives • What was difficult? • What helped? • What are the lessons learned? • How did you stay focused on the major responsibilities in your position? Discussion SMART Performance Objectives 40

Lesson 4 In Review SMART Performance Objectives

Key Points Mission focused Outcome focused Selfmanagement tool Objectives Appraisal tool SMART Performance Objectives SMART 42

Questions SMART Performance Objectives 43

Resources • DCIPS website: http: //dcips. dtic. mil/training. html • Your Defense Intelligence Component’s DCIPS program office • Your human resources personnel SMART Performance Objectives 44

Course Evaluation • A course evaluation is in the Participant Guide – Complete it and turn it in today – Provide an honest assessment of course materials and your facilitator • Evaluation provides feedback on course effectiveness SMART Performance Objectives 45

Thank you for your participation! SMART Performance Objectives 46

1 st-Year ISSP GG-13 • Objective 1: Fundamentals of Industrial Security Level 1(FISL-1) and Fundamentals of Industrial Security Level 2 (FISL-2) Training Completion • Throughout the rating period, complete FISL-1 training requirements. Work with employee’s lead advisor, supervisor, and mentor to complete training objectives. Success is measured by: FISL-1 will be completed no later than (6 months after employment); FISL-1 will be completed with a minimum of 80% of assigned weekly objectives submitted on time and in accordance with FISL 1 requirements. Completion of FISL-2 training is contingent upon resources and training availability. Identify and elevate training related issues, impacting successful training completion (e. g. , resources, workload considerations, etc. ), to supervisor (typically early enough to make necessary changes). This objective supports Industrial Security Field Operations (ISFO) Mission Essential Task List (METL) #2, ensure security of cleared industry’s information systems. SMART Performance Objectives 47

1 st-Year ISSP GG-13 • Objective 2: Conduct PLAN REVIEWS • Throughout the rating period, conduct system security plan reviews and provide accreditation documentation. Success is measured by: Security plan reviews are conducted and appropriate accreditation documentation is provided to the Regional Designated Approving Authority (RDAA) in accordance with the ISFO process manual for 90% of assigned plans within 25 calendar days of plan submission. Identify and elevate plan review related issues, impacting success (e. g. , resources, workload considerations, etc. ), to supervisor (typically early enough to make necessary changes). This objective supports ISFO METL#2, ensure security of cleared industry’s information systems. SMART Performance Objectives 48

1 st-Year ISSP GG-13 • Objective 3: Conduct On-Site Validations • Throughout the rating period, conduct on-site validations. Provide documentation to RDAA. Success is measured by: Conducting 90% of assigned on-site validations within 120 calendar days of Interim Authority to Operate. Documentation is developed and provided to the RDAA in accordance with the ISFO Process Manual. Identify and elevate validation related issues, impacting success (e. g. , resources, workload considerations, etc. ), to supervisor (typically early enough to make necessary changes). Local conditions, responsibilities, available resources, and workload considerations may be taken into account and agreed upon by the supervisor and employee as documented. This objective supports ISFO METL#2, ensure security of cleared industry’s information systems. SMART Performance Objectives 49

ISSP GG-13 (Full Performance) • Objective 1: PLAN REVIEWS • Throughout the rating period, conduct plan reviews and provide accreditation documentation. Success is measured by: Plan reviews are conducted not later than 25 calendar days of plan submission 90% of the time in accordance with the ISFO process manual. Accreditation documentation (for assigned plans) are developed and provided in accordance with ISFO Process manual to the RDAA within 25 calendar days of plan submission. Documenting 90% of the plan reviews in an Industrial Security Facilities Database (ISFD) action within 15 business days, in coordination with the supervisor. The plan review should result in no more than 10% returns for revision after quality review by the TL or AO. Local conditions, responsibilities, available resources, and workload considerations may be taken into account and agreed upon by the supervisor and employee as documented. This objective supports ISFO METL#2, ensure security of cleared industry’s information systems. SMART Performance Objectives 50

ISSP GG-13 (Full Performance) • Objective 2: Conduct On-Site Validations • Throughout the rating period, conduct on-site validations. Provide documentation to RDAA. Success is measured by: Conducting 90% of assigned on-site validations within 120 calendar days of issuing Interim Authority to Operate. Documentation is developed and provided to supervisor not later than (15 business days) and in accordance with the ISFO Process Manual. Identify and elevate validation related issues, impacting success (e. g. , resources, workload considerations, etc. ), to supervisor (typically early enough to make necessary changes). Local conditions, responsibilities, available resources, and workload considerations may be taken into account and agreed upon by the supervisor and employee as documented. This objective supports ISFO METL#2, ensure security of cleared industry’s information systems. SMART Performance Objectives 51

ISSP GG-13 (Full Performance) • Objective 3: Provide Team Support • Throughout the rating period, provide team support to facilities and respective field office. Success is measured by: Coordinating with the IS Rep to provide team information system review support to 80% of assigned facilities. 90 % of vulnerability mitigation follow-up actions will be completed no later than 15 -60 business days after the assessment, in accordance with vulnerability mitigation guidance. Document 90% of team assessment participation in an ISFD action within 15 business days of the assessment. Identify and elevate support related issues, impacting success (e. g. , resources, workload considerations, etc. ), to supervisor (typically early enough to make necessary changes). Local conditions, responsibilities, available resources, and workload considerations may be taken into account and agreed upon by the supervisor and employee as documented. This objective supports ISFO METL#2, ensure security of cleared industry’s information systems. SMART Performance Objectives 52

New IS Rep (1 st Year)-Apprentice GG 5 -12 • Objective 1: Complete FISL Training • Throughout the rating period, complete Fundamentals of Industrial Security Level 1 (FISL 1) & Fundamentals of Industrial Security Level 2 (FISL 2) training requirements. Work with employee’s advisor and supervisor regarding status of completed training. • Success is measured by: FISL-1 will be completed not later than -------; FISL will be completed with a minimum of 80%. In addition, success is measured by: weekly training status reports submitted and all issues elevated to supervisor upon identification. Identify and elevate issues impacting successful completion (e. g. , resources, workload considerations, etc. ) to supervisor. This objective supports Industrial Security Field Operations (ISFO) goal of serving as “first responder” to industry for industrial security matters. SMART Performance Objectives 53

New IS Rep (1 st Year)-Apprentice GG 5 -12 • Objective 2: Provide Written Correspondence and Reports • Throughout the rating period, prepare written correspondence & reports and oversight actions in ISFD. Develop assessment reports & post facility assessment letters/documentations. Success is measured by: No more than 6 correspondences should be returned in a given quarter for technical inconsistencies & grammatical errors; 85% of advice & assist, & oversight action completed into the ISFD within 15 business days; 85% of all assessment reports & post facility assessment letter/documentation detailing the security rating & vulnerability mitigation requirements will be IAW ISOM guidance & timelines; 85% of security violation actions will be of quality & will provide a clear and thorough overview of security violation/administrative inquiry reports in ISFD IAW ISOM guidance. Identify & elevate issues impacting successful completion (e. g. , resources, workload considerations, etc. ) to supervisor. This objective supports ISFO goal of serving as “first responder” to industry. SMART Performance Objectives 54

New IS Rep (1 st Year)-Apprentice GG 5 -12 • Objective 3: Throughout the rating period, complete duties assigned by supervisor. • Throughout the rating period, complete duties as assigned by supervisor. Success is measured by 85% completion of assigned duties which may include but are not limited to: AA&E: Arms, Ammunition and Explosives (AA&E) CADRE, Special Access Program (SAP) assignment and field office functions; 85% completion of Team Leader duties as it relates to team vulnerability assessments, to include determining required resources and the length, breadth and scope of the assessment; Upon successful completion of Certification and Accreditation (C&A) training, provide security oversight & assistance to assigned contractor facilities for Information Systems (IS), at assigned level 85% of the time for assigned work, when applicable; Schedule & attend one technical or professional training event (may include online /webinars courses); participate in, or initiate, customer outreach programs to include facility security training events or National Classification Management Society (NCMS)/ Industrial Security Awareness Council (ISAC) meetings at a minimum twice annually. This objective supports ISFO goal of assessing security posture of cleared industry. SMART Performance Objectives 55

Senior IS Rep Full Performance-Senior • Objective 1: Facilities Oversight • Throughout the rating period, schedule and complete facility oversight actions. Complete assessments and associated vulnerability mitigation follow-up actions. Complete reports and actions (e. g. , administration inquiries, violation cases, e-FCL, SF-328 s, and FCL survey actions). Success is measured by: completing 85% of assessments and associated vulnerability mitigation follow-up actions IAW ISOM prioritization established timelines; completing 85% of administrative inquiries, violation cases, e-FCL and SF-328 s no later than 30 business days; completing FCL survey actions within 15 business days; Elevate CI related topics to the FCIS within 5 business days of identification. Elevate issues to supervisor upon identification (typically early enough to make necessary changes). Identify and elevate issues impacting successful completion (e. g. , resources, workload considerations, etc. ) to supervisor. This objective supports ISFO goal of assessing security posture of cleared industry. 56 SMART Performance Objectives

Senior IS Rep Full Performance-Senior • Objective 2: Provide Written Correspondence and Reports • Throughout the rating period, provide written correspondence and reports &oversight actions in ISFD. Develop assessment reports & post facility assessment letters/documentations. Success is measured by: No more than 4 correspondences should be returned in a given quarter for technical inconsistencies and grammatical errors; 85% of advice & assist, & oversight action (completed) into the ISFD within 15 business days; 85% of all assessment reports & post facility assessment letter/documentation detailing the security rating & vulnerability mitigation requirements, & reports of security violations/administrative inquiries will be IAW ISOM guidance & timelines; security violation and security assessment actions will be of quality and will provide a clear and thorough overview of security violation/administrative inquiry and/or on-site assessment action. This objective supports ISFO goal of assessing security posture of cleared industry. SMART Performance Objectives 57

Senior IS Rep Full Performance-Senior • Objective 3: Throughout the rating period, complete duties assigned by supervisor. • Throughout the rating period, complete duties as assigned by supervisor. Success is measured by 85% completion of assigned duties which may include but are not limited to: AA&E CADRE, SAP assignment & field office functions; 85% completion of Team Leader duties as it relates to team vulnerability assessments, to include determining required resources & the length, breadth & scope of the assessment; Upon successful completion of C&A training, provide security oversight & assistance to assigned contractor facilities for Information Systems (IS), at assigned level 85% of the time for assigned work, when applicable; Schedule & attend one technical or professional training event (may include online /webinars courses); participate in, or initiate, customer outreach programs to include facility security training events or NCMS/ISAC meetings at a minimum twice annually. This objective supports ISFO goal of assessing security posture of cleared industry. SMART Performance Objectives 58

Senior IS Rep Full Performance-Senior • Objective 4: Assist Field Office Chief • Throughout the rating period, assist the Field Office Chief in managing, directing and coordinating day to day operations. Success is measured by: Recommending and/or participating in one field office regional or headquarters process improvement/development initiative; ensuring that regional and HQ suspenses are met 85% of the time; providing training and mentorship to Industrial Security Representatives; providing lead advisory support and mentorship to newly assigned personnel working within the FISL. This task support (organization) goals of serving as “first responder” to industry. SMART Performance Objectives 59

FOC • Objective 1: Lead and Manage Field Office Operations • Throughout the rating period lead and manage field office operations. Success is measured by: implementing processes, procedures, and metrics to ensure field office products and services are developed and executed in accordance with Industrial Security Field Operations (ISFO) and Industrial Security Operating Manual guidelines 80% of the time; ensuring that regional taskings are completed within required timelines 80% of the time; identifying and elevating issues (e. g. , resources, personnel, safety, and workload considerations) that impact successful completion of the mission to Regional Director and Regional Operations Manager in a timely manner 80% of the time. Promote and improve partnership with industry and government agencies. SMART Performance Objectives 60

FOC • Objective 2: Quality Assurance • Throughout the rating period develop and implement sound operational strategies to ensure quality assurance standards are met. Success is measured by: completing actions and facility security vulnerability assessments in accordance with the ISFO goals and standards; completing required facility surveys, administrative inquires, and other required National Industrial Security Program actions within established timelines to ISFO standards 80% of the time; and ensuring all subordinates are properly trained, equipped, and capable of successfully completing their missions. SMART Performance Objectives 61

FOC • Objective 3: Leadership • Develop and implement strategies and processes to ensure proper communications of all pertinent information to the Region and your subordinates. Develop and mentor future leaders to prepare them for positions of increasing responsibilities. – Identify future leaders and provide them opportunities to develop their technical and leadership skills. – Ensure Acting Field Office Chiefs are properly trained and prepared to lead the field office in your absence 90% of the time. – Mentor each subordinate providing them all opportunities to excel in their duties and professional development. – Execute and comply with all regulations and policies including EEO/EO principals, prohibited personnel practices, and safety requirements. SMART Performance Objectives 62