LEARNING PRACTICE MACHINE Delivering Business Value Business Solutions

LEARNING PRACTICE MACHINE

Delivering Business Value Business Solutions | Technology | Performance Innovation Through High Mimicking … HUMAN INTELLIGEN CE

Delivering Business Value Business Solutions | Technology | Performance Innovation Through High Reactive to Cognitive Application Management Gemini will partner with you to design, develop and maintain an efficient application management tools with effective usage of AI/Machine Learning. MAJOR COMPONENTS OF GCS COGNITIVE PROCESSING WEBSITES AND APPS UNSTRUCTURED SOURCES INCIDENT MANAGEMENT CUSTOMER SERVICE LOGS

Delivering Business Value Business Solutions | Technology | Performance Innovation Through High Reducing Tickets? EVERY TICKET IS A SPEND IN TERMS OF SERVICE • How to reduce this? • We do an analysis on ticketing history and feed this history to a machine learning model. • Inferences: • We can prompt the solution if a new ticket is raised for an issue which has been solved long back and available in ticketing history. • We can automatically classify the tickets into various categories. • we can provide ticket search with the keywords as inputs. MACHINE LEARNING MODEL

Delivering Business Value Business Solutions | Technology | Performance Innovation Through High Gemini Machine Learning Practice-Solutions We are building solution API’s for Natural language Processing, Predictive and Forecast models, Image Recognition models, Speech recognition models. Pipeline-Architecture Deploy Test 7 5 6 Algorithms Usage Evaluate Deep Neural Networks (CNN, RNN) Supervised (Random Forest, SVM, KNN) Unsupervised (K-means for clustering) Train Model 4 Pre-Process 3 Ingestion 2 Storage 1 BENEFITS High Accuracy High Speed Computations Fast Processing Flexible integrations Scalable Cost Effective

Delivering Business Value Business Solutions | Technology | Performance Innovation Through High Technology Stack used for development to deployment Storage Apache Hadoop Data Lake Data Ingestion tools INPUTS: JSON, XML Apache Nifi OUTPUTS: Programming Tools JSON, XML Python, R, Scala Document databases Cassandra, Mongo. DB Deployment Spark Cluster WEBSERVICE

Delivering Business Value Business Solutions | Technology | Performance Innovation Through High Walk through-Health Care Comprehend(NLP) UNSTRUCTURED DATA Discharge Summaries Test Results HEALTHCARE COMPREHEND Case Notes Most of the health record data is found in unstructured format: PDF’s | TEXT SHEETS | TRANSCRIPTS Natural Language Processing Machine Learning STRUCTURED DATA 0101010 0101010 101 Health Care Comprehend, is an API service that detects valuable insights(data) in unstructured clinical text then transforms the data into structured format and classifies into categories.

Delivering Business Value Business Solutions | Technology | Performance Innovation Through High Few Actions of Health Care Comprehend Train Model DETECT ENTITIES Evaluate Locate Key Phrases Detect the Dominant Language Determine the Sentiment Labelled Corpus Analyse Syntax Annotate Extract And Classify Entities Test Predict

We are entering the. . . Reactive to Predictive to Cognitive… Demo

Delivering Business Value Business Solutions | Technology | Performance Innovation Through High Application Management Operational Analytics with Predictive insights by understanding your environment, effectively recognizing and automate. DEPLOYMENT STRATEGY LEARN AUTOMATE CONTROL EFFECTIVE Build models to learn from incident management system, SOPs and documentation of Upstream and Downstream systems Automate with predictive Insights and reduce Downtime with Manual intervention Adequate workflow and approvals that are carefully planned with Audits. Quick turn around time and reduced downtime

Questions? . . . Thank YOU Cognitive COMPUTING FOR APPLICATION