Lean Six Sigma Academy PRACTICAL ASSESSMENT PROJECT TEMPLATE

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Lean Six Sigma Academy PRACTICAL ASSESSMENT PROJECT TEMPLATE – REV. 5. 2 PROJECT TITLE:

Lean Six Sigma Academy PRACTICAL ASSESSMENT PROJECT TEMPLATE – REV. 5. 2 PROJECT TITLE: <TITLE OF THE PROJECT> Organization: Project leader: Belt level: <name of your organization> <your name> <Black or Green Belt> Revision date: <e. g. 01 -01 -2019>

DMAIC INTRODUCTION FOR THIS TEMPLATE Objectives of this presentation: 1. 2. Certification by LSSA

DMAIC INTRODUCTION FOR THIS TEMPLATE Objectives of this presentation: 1. 2. Certification by LSSA Project summary for your organization Guidelines: • • • Methodology and logic understandable, for a Lean Six Sigma trained external colleague Instructions can be found in the speaker notes, read them carefully Clear conclusions on each sheet Target for certification is max. 25 sheets (no limit for internal use) No back-up sheets Delete this slide before handing in. © LSSA 2019 2

DEFINE 1 – DEFINE AND SCOPE PROJECT Problem description: Objectives: © LSSA 2019 3

DEFINE 1 – DEFINE AND SCOPE PROJECT Problem description: Objectives: © LSSA 2019 3

DEFINE 1 – DEFINE AND SCOPE PROJECT Target: In Scope Out of Scope: Deliverables:

DEFINE 1 – DEFINE AND SCOPE PROJECT Target: In Scope Out of Scope: Deliverables: Hard Benefits: Soft Benefits: Risk Assessment © LSSA 2019 4

DEFINE 2 - DEFINE DEFECTS AND CTQS Start from customer perspective VOC x CTQext

DEFINE 2 - DEFINE DEFECTS AND CTQS Start from customer perspective VOC x CTQext x x CTQint x x Specification x x Measurement method x x Measurement frequency x x Priority x x © LSSA 2019 5

DEFINE 3 – PLAN AND DOCUMENT PROJECT Project Team Supplier: Champion: User: MBB: Project

DEFINE 3 – PLAN AND DOCUMENT PROJECT Project Team Supplier: Champion: User: MBB: Project leader (Belt): Name: © LSSA 2019 Role: Responsibility: 6

DEFINE 3 – PLAN AND DOCUMENT PROJECT SIPOC Process Map Suppliers Inputs Specification Process

DEFINE 3 – PLAN AND DOCUMENT PROJECT SIPOC Process Map Suppliers Inputs Specification Process Type Outputs Customers Specification START END © LSSA 2019 7

DEFINE 3 – PLAN AND DOCUMENT PROJECT Communication plan • … Conclusion: © LSSA

DEFINE 3 – PLAN AND DOCUMENT PROJECT Communication plan • … Conclusion: © LSSA 2019 8

Define 1 2 3 4 5 6 7 8 NA (Lean) Correct Self Assessment

Define 1 2 3 4 5 6 7 8 NA (Lean) Correct Self Assessment NA (6 Sigma) DEFINE SELF ASSESSMENT Project addresses a clear problem description or business opportunity. Problem description has been clearly defined. Goals have been clearly defined and are measurable. VOC and VOB have been clearly defined and requirements are understood. Scope of the project has been clearly delineated. Key stakeholders have been identified. Relevant CTQ(s) have been selected and a CTQ-flowdown has been constructed. High level process description has been made (e. g. SIPOC). Champion: - Controller*: - Date, Name & Signature © LSSA 2019 9

MEASURE 4 – DATA/MEASUREMENT OF PROBLEM For Target internal CTQs CTQ int Measurement error

MEASURE 4 – DATA/MEASUREMENT OF PROBLEM For Target internal CTQs CTQ int Measurement error Conclusion: © LSSA 2019 10

MEASURE 5 – ESTABLISH BASELINE (CURRENT STATE) • … Conclusion: © LSSA 2019 11

MEASURE 5 – ESTABLISH BASELINE (CURRENT STATE) • … Conclusion: © LSSA 2019 11

MEASURE 6 – SET IMPROVEMENT GOALS Improvement goals • … Conclusion: © LSSA 2019

MEASURE 6 – SET IMPROVEMENT GOALS Improvement goals • … Conclusion: © LSSA 2019 12

Measure 1 2 3 4 5 6 The collected data has been proven to

Measure 1 2 3 4 5 6 The collected data has been proven to be representative for the project. Validity of the data has been verified in an appropriate way (measurement system analysis if applicable). Historical data has been used to visualize process stability and performance over time. Performance against requirements has been checked. Variation in the process has been considered (common cause or special cause). Short term versus long term performance has been considered. Champion: NA (Lean) Correct Self Assessment NA (6 Sigma) MEASURE SELF ASSESSMENT X* X X - Date, Name & Signature © LSSA 2019 13

ANALYZE 7 – MAP PROCESS AND IDENTIFY INPUTS Process Map Input variable 1 Input

ANALYZE 7 – MAP PROCESS AND IDENTIFY INPUTS Process Map Input variable 1 Input variable 2. . . (process step 1) Input variable 1 Input variable 2. . . …. Input variable 1 Input variable 2. . . (process step x) Output variable 1 Output variable 2 Output variable 3. . . Conclusion: © LSSA 2019 14

ANALYZE 7 - MAP PROCESS AND IDENTIFY INPUTS Ishikawa Diagram Measurement Machine Men Defect

ANALYZE 7 - MAP PROCESS AND IDENTIFY INPUTS Ishikawa Diagram Measurement Machine Men Defect Methods Environment Materials Conclusion: © LSSA 2019 15

ANALYZE 8 – ISOLATE KEY INPUTS • … Conclusion: © LSSA 2019 16

ANALYZE 8 – ISOLATE KEY INPUTS • … Conclusion: © LSSA 2019 16

ANALYZE 9 – DEVELOP Y=F(X) FUNCTION Relationship between the key inputs and performances (CTQ)

ANALYZE 9 – DEVELOP Y=F(X) FUNCTION Relationship between the key inputs and performances (CTQ) • … Conclusion: © LSSA 2019 17

Analyze 1 2 3 4 5 6 7 8 Process has been mapped in

Analyze 1 2 3 4 5 6 7 8 Process has been mapped in detail (e. g. Process Flow / VSM Current State). Potential factors of influence have been determined. Analysis have been used to identify factors with highest influence (e. g. Cause & Effect / FMEA). Hypothesis for root cause has been defined properly. Input data has been collected analyzed correctly. Graphical and statistical techniques have been applied to investigate root causes. Major root causes have been identified. Conclusions are clear and have demonstrated strong evidence/are statistically valid. Champion: NA (Lean) Correct Self Assessment NA (6 Sigma) ANALYZE SELF ASSESSMENT X X X - Date, Name & Signature © LSSA 2019 18

IMPROVE 10 – IMPROVEMENT PLAN / OPTIMUM SETTINGS Improvement plan/action plan • … Conclusion:

IMPROVE 10 – IMPROVEMENT PLAN / OPTIMUM SETTINGS Improvement plan/action plan • … Conclusion: © LSSA 2019 19

IMPROVE 11 – IMPLEMENT PROPOSED IMPROVEMENT Implemented improvements/realized actions • … Conclusion: © LSSA

IMPROVE 11 – IMPLEMENT PROPOSED IMPROVEMENT Implemented improvements/realized actions • … Conclusion: © LSSA 2019 20

IMPROVE 12 – VALIDATE PROPOSED IMPROVEMENT Validated improvement actions • … Conclusion: © LSSA

IMPROVE 12 – VALIDATE PROPOSED IMPROVEMENT Validated improvement actions • … Conclusion: © LSSA 2019 21

Improve 1 2 3 4 5 NA (Lean) Correct Self Assessment NA (6 Sigma)

Improve 1 2 3 4 5 NA (Lean) Correct Self Assessment NA (6 Sigma) IMPROVE SELF ASSESSMENT Risks have been identified and addressed (e. g. p. FMEA). Improved process meets the requirements of the VOC and VOB. There is a clear communication and action plan towards the stakeholders. The client (Champion) has approved the improvement proposal. An improvement of the CTQ compared to the baseline is demonstrated (Capability study if applicable). Champion: - Date, Name & Signature © LSSA 2019 22

CONTROL 13 – IMPLEMENT CONTROL STRATEGY Actions • … Documentation • New Process design

CONTROL 13 – IMPLEMENT CONTROL STRATEGY Actions • … Documentation • New Process design • Reports • FMEA • Implemented automation • … Roles & responsibilities • … © LSSA 2019 23

CONTROL 14 – PROJECT CLOSING Conclusions • … Recommendations • … Lessons learned •

CONTROL 14 – PROJECT CLOSING Conclusions • … Recommendations • … Lessons learned • … © LSSA 2019 24

CONTROL 14 – CLOSE OUT PROJECT The realized benefits of this projects are: •

CONTROL 14 – CLOSE OUT PROJECT The realized benefits of this projects are: • … © LSSA 2019 25

Control 1 2 3 4 5 6 7 8 9 Standards are adjusted and

Control 1 2 3 4 5 6 7 8 9 Standards are adjusted and documentation has been updated (p. FMEA, Control Plan, SOPs). Rolls and responsibilities have been described. Employees are instructed and/or trained. Evidence of 'In-Control situation' is available and sufficient. Improvements have proven to be sustainable. Measures have been put in place to monitor process performance. Project report has been completed. Lessons learned have been communicated. Champion signed that project targets and/or savings have been achieved. The controller signed the project for approval. Champion: - Controller*: - NA (Lean) Correct Self Assessment NA (6 Sigma) CONTROL SELF ASSESSMENT X X Date, Name & Signature © LSSA 2019 26

LSSA FEEDBACK SUMMARY According to the LSSA guidelines, this project is Passed/Failed for this

LSSA FEEDBACK SUMMARY According to the LSSA guidelines, this project is Passed/Failed for this Lean Six Sigma Green/Black Belt level. Comments: • Define: • Measure: • Analyze: • Improve: • Control: © LSSA 2019 27

M: info@lssa. eu W: www. lssa. eu © LSSA 2019 28

M: info@lssa. eu W: www. lssa. eu © LSSA 2019 28