Leading Teams Effectively Gldem BERKMAN Novartis Turkey Country

Leading Teams Effectively Güldem BERKMAN Novartis Turkey – Country President Global Summit of Women, 2011 - İstanbul

Team management is a Balance of Management and Leadership Skills

Who will probably be a better team leader? § The higher you move through the management ranks of a large organization, the more emotional intelligence contributes to success. § At the most senior levels of the organization, 80% of a manager’s success is driven by his or her emotional competencies. “Your first and foremost job as a leader is to take charge of your own energy and then to help orchestrate the energy of those around you. ” Peter Drucker

Then what is Emotional Intelligence? Daniel Goleman

Impact of Leadership Style on Performance Authoritative Mobilize people toward a vision: “Come with me. ” + – Enthusiasm, clear vision, commitment, standards for success, freedom to innovate Affiliative + – Overbearing or out of touch with experienced team members Create emotional bonds and harmony: “People come first. ” Trust, flexibility, freedom to operate, positive feedback, motivating, sense of belonging, recognition Poor performance uncorrected, toleration of mediocrity, too much independence Daniel Goleman

Impact of Leadership Style on Performance Democratic + – Coaching + – Build consensus through participation: “What do you think? ” Ideas and buy-in; trust, respect, and commitment; flexibility; high morale; realistic goals Endless meetings, delayed decisions, confusion, lack of leadership Develop people for the future: “Try this. ” Strengths and weaknesses, development goals, instruction and feedback, delegation, challenging assignments, constant dialogue Resistant to learning, lack of ability to coach Daniel Goleman

Impact of Leadership Style on Performance Coercive + – Pacesetting + – Demand immediate compliance: “Do what I tell you. ” Major change situations, genuine emergencies, poor performer Lack of flexibility, idea killer, disrespect, lack of ownership, low accountability, lack of sensitivity Expect excellence and self-direction: “Do as I do, now. ” High performance standards, faster, better, works hard, good with independent high-performers, on time and ahead of schedule Overwhelmed, low morale, unclear guidelines, low trust, low flexibility and responsibility, low feedback Daniel Goleman

A Team Is Like a Puzzle. . . we need to find the right team members And show the right behaviours to these members. . . And while doing this be always be very autenthic !

Real Life Examples, GB’s journey. . . § Team management in a different culture: GB in Hungary § Team management in a different role: GB is back in İstanbul § Team management as a women: GB is co-chair of Research based pharma industry in TR § Team management as a host for an expat : GB is leading expats

Thank you & I wish you all the Best in your personal journey’s. . . 10