Leading Organizational Change What you need to know

Leading Organizational Change What you need to know Jamica La. Sonde Lead, Innovation Task Force Strat Corp 123 -456 -7891

Agenda � Importance of Formal and Informal Structures � Change Management vs Change Leadership � Preparing for Change � Characteristics of Effective Leaders for Change � Monitoring Change through Metrics �Questions Source: eviantv. tv

Formal & Informal Structures �Formal – official structure and communication path within an organization (org charts, departments, etc) Source: https: //www. bing. com �Informal – friendship groups and other avenues through which communication, knowledge and information is transferred Source: http: //www. politize. com. br

Change Management vs Change Leadership �This is how change happens! �Change Management – process focused �Change Leadership - focuses on the people and their role in change through communication and engagement.

Preparing for Change n n n Have all your bases covered! A plan A communications strategy Buy in Formal and informal networks The people Source: invistaperforms. org

Effective Change Leaders n n n Ability Personality Intelligence

Monitoring Change through Metrics n n Are we where we said we would be and is it having the effect we intended? Key Performance Indicators (KPIs), scorecards and dashboards Key Performance Indicators tied to strategy and goals. Linkage made from the highest level to the lowest levels. Make adjustments as necessary

Summary § § Good leaders Good Plan Buy in Monitor and Assess

Questions

References: � Allio, M. K. (2012). Strategic dashboards: Designing and deploying them to improve implementation. Strategy & Leadershi, 40(5), 24 -31. doi: http: //dx. doi. org. ezproxy. bellevue. edu/10. 1108/10878571211257159 � Blanchard, K. (2010). Mastering the art of change: Ken Blanchard offers some strategies for successfully leading change. Training Journal, , 44 -47. Retrieved from http: //ezproxy. bellevue. edu: 80/login? url=https: //search-proquestcom. ezproxy. bellevue. edu/docview/202959147? accountid=28125 � de Toni, A. , F. , & Nonino, F. (2010). The key roles in the informal organization: A network analysis perspective. The Learning Organization, 17(1), 86 -103. doi: http: //dx. doi. org. ezproxy. bellevue. edu/10. 1108/09696471011008260 � Gumbus, A. (2005). Introducing the balanced scorecard: Creating metrics to measure performance. Journal of Management Education, 29(4), 617 -630. Retrieved from http: //ezproxy. bellevue. edu: 80/login? url=https: //search-proquest -com. ezproxy. bellevue. edu/docview/195716139? accountid=28125 � Hornstein, H. (2012). The need to integrate project management and organizational change. Ivey Business Journal (Online), , 1. Retrieved from http: //ezproxy. bellevue. edu: 80/login? url=https: //search-proquestcom. ezproxy. bellevue. edu/docview/1038945133? accountid=28125 � Jones, L. , Watson, B. , Hobman, E. , Bordia, P. , Gallois, C. , & Callan, V. J. (2008). Employee perceptions of organizational change: Impact of hierarchical level. Leadership & Organization Development Journal, 29(4), 294 -316. doi: http: //dx. doi. org. ezproxy. bellevue. edu/10. 1108/01437730810876122 � Landale, A. (2005). Being a leader of change. Manager, 18 -19. Retrieved from http: //ezproxy. bellevue. edu: 80/login? url=https: //search-proquestcom. ezproxy. bellevue. edu/docview/224615306? accountid=28125 � Practicing Organization Development: A Guide for Leading Change, edited by William J. Rothwell, et al. , Wiley, 2009. Pro. Quest Ebook Central, https: //ebookcentral. proquest. com/lib/bellevue-ebooks/detail. action? doc. ID=468764. � Williams, K. (2007). Employees turn to "informal organization". Strategic Finance, 89(3), 17. Retrieved from http: //ezproxy. bellevue. edu: 80/login? url=https: //search-proquestcom. ezproxy. bellevue. edu/docview/229772208? accountid=28125