Leadership Opportunities in Behavioral Health Integration Pam Webber
Leadership Opportunities in Behavioral Health Integration Pam Webber MD ● Fort Collins Family Medicine Residency Program ● Fort Collins, Colorado Description Challenges • 6 -6 -6 Community based Family Medicine Residency (FMC) • Large Medicaid population needing mental health services (Summitstone) • Community mental health provider desiring co-location partnership • Two different EHR systems • Space • New hire needed extensive training by other agency • Slow process • Slow start in seeing clients • Unhappy new hire • FMC could not provide support for other agencies processes • Conflict between models of service • Co-location vs integration • Need for billable hours Successes • Developed partnership and memorandum of understanding • Team input on job description and hiring • Orientation of new behavioral health provider to clinic • Shadowing • Charting in clinic electronic health record (EHR) • Participating in new patient behavioral health screening • Participating in weekly behavioral team meeting • Involvement of reception staff in discussions and decisions about scheduling Lessons Learned Next Steps • Support new hire clinically and professionally • Work towards expanding program • Within the parameters set by other agency work towards promoting an integrated behavioral health model. • All of the details cannot be anticipated – flexibility is important • The workings of a partner agency cannot be controlled • Holding on to and communicating the vision for the project is essential • Collaboration and communication h help with the rough spots • Barriers continue to be encountered • Space concerns • Changes in EHR and building access
- Slides: 1