Lawson Update Winter 2005 Copyright 2005 Lawson Software

Lawson Update Winter 2005 Copyright © 2005 Lawson Software, Inc. , All rights reserved. This information is confidential and proprietary to Lawson © and cannot be reproduced without permission. Fall 2005

Solutions News • Product – 9. 0 Lawson’s Newest Release – Technology – Application • Sales and Services • Customer Training • Global Support Center • CUE 2006 - Update Copyright © 2005 Lawson Software, Inc. , All rights reserved. This information is confidential and proprietary to Lawson © and cannot be reproduced without permission. Fall 2005

9. 0 Lawson’s Newest Release Copyright © 2005 Lawson Software, Inc. , All rights reserved. This information is confidential and proprietary to Lawson © and cannot be reproduced without permission. Fall 2005

What is Lawson 9. 0? • Lawson’s new release of technology and applications. • Will be delivered in two phases: 1. Technology – GA November 22, 2005 2. Applications – Targeted 1 st Half 2006 Copyright © 2005 Lawson Software, Inc. , All rights reserved. This information is confidential and proprietary to Lawson © and cannot be reproduced without permission. Fall 2005

What is Lawson 9. 0? 9. 0 is: Lawson Enterprise Financial Management Human Capital Management Supply Chain Management Suite 9. 0 • An integrated business management system, designed to meet the unique needs of service-centric industries. 9. 0 delivers: • Feature rich applications; Lawson Enterprise Performance Management Suite 9. 0 Lawson System Foundation Suite 9. 0 Lawson Business Process Management Suite 9. 0 Copyright © 2005 Lawson Software, Inc. , All rights reserved. This information is confidential and proprietary to Lawson © and cannot be reproduced without permission. Fall 2005 • Relevant business intelligence; • Tools for adapting solutions to client business processes; and • Robust foundation including all required runtime technology.

For more information on 9. 0 Lawson Web Seminar – December 15, 2005 Register at www. lawson. com/events Lawson will be holding a client webinar session on December 15, 2005 to introduce the Lawson 9. 0 vision and roll-out plan. During this webinar, you will hear an overview of the Lawson 9. 0 vision and the delivery of our promises made at CUE 2005. We will also go into details about Lawson System Foundation (LSF) 9. 0, BPM 9. 0 and EPM. Webinar Title: Introduction to Lawson 9. 0 Speaker: Mahar Hakim Time: Thursday, December 15 10: 00 - 11: 00 CST Copyright © 2005 Lawson Software, Inc. , All rights reserved. This information is confidential and proprietary to Lawson © and cannot be reproduced without permission. Fall 2005

Lawson Mobile Supply Chain Management 4. 1 • GA – November 18, 2005 • Functionality – Receiving and Delivery • Mobile PO Receiving, including Bin Putaway, Lot/Serial Tracking, and Delivery Information – Par and Cycle Counting • Miscellaneous minor enhancements – Support for Symbol MC 50 handheld • Benefits – Helps to simplify receiving, delivery and inventory processes by automating data collection where the work is done. Copyright © 2005 Lawson Software, Inc. , All rights reserved. This information is confidential and proprietary to Lawson © and cannot be reproduced without permission. Fall 2005

Lawson Surgical Instrument Management 4. 1 • GA – November 18, 2005 • Functionality – Instrument-level tracking – Supports barcodes, etching or Infodots – Support for Symbol MC 50 handheld • Benefits – Helps improve Operating Room (OR) service by ensuring the right instruments are available when and where they are needed Copyright © 2005 Lawson Software, Inc. , All rights reserved. This information is confidential and proprietary to Lawson © and cannot be reproduced without permission. Fall 2005

Decommission Announcements 3 rd Party Technology Products IBM i. Series server sys. , V 5 R 2 9/30/05 Crystal Enterprise 8. 0. 8. 5 and 2/15/06 Crystal Reports 8. 5 2/15/06 Compaq Tru 64 hardware platform, Informix and Sybase databases will not be supported on Lawson 8. 1 Environment i. Series 7. 2 product release i. Series • Upgrade programs from 7. 2 to 8. 0 are currently available. • There will be a skip upgrade option to move from 7. 2. 2 to 8. 1. 0 applications. For More Information support. lawson. com Copyright © 2005 Lawson Software, Inc. , All rights reserved. This information is confidential and proprietary to Lawson © and cannot be reproduced without permission. Fall 2005 5/31/07

Customer Training Updates New Training Opportunities and Topics • Instructor-led training courses for January – March 2006, focus on new technologies: – Security Administration – User Administration – Reporting Services • Online Classroom – 12 upcoming sessions • Client Discussion Forums – 19 upcoming sessions • Live Webcasts – 35 upcoming sessions • Remote Server Access Copyright © 2005 Lawson Software, Inc. , All rights reserved. This information is confidential and proprietary to Lawson © and cannot be reproduced without permission. Fall 2005

Customer Training Updates CUSTOMER PROMOTION Purchase one seat in an upcoming Client Discussion Forum, and get one additional seat at no charge – Limited to one free seat per customer – Offer expires March, 31 2006 – Contact the Lawson training registrar: • Toll free: 888 -449 -8931 • Lawson. Learning@lawson. com – Promotional Code: Q 1 CDF Contact the Lawson Training Registrar directly to take advantage of this limited time offer Copyright © 2005 Lawson Software, Inc. , All rights reserved. This information is confidential and proprietary to Lawson © and cannot be reproduced without permission. Fall 2005

Professional Services Update New Offers: • On Shore/Off Shore Seamless Services • Hackett best practices – Lawson Enabled Process Reengineering utilizing Hackett • Upgrade Factory New solutions underway • Compliance Management using Enterprise Performance Management • 8. 1 Technology Upgrade Program • 8. 1 Technology Strategy and Planning • 8. 1 Technology Training for system administration and security • 8. 1 Technology Security: Design, construction and deployment • 8. 1 Technology installation (new clients) • Process Flow Integrator: Strategy and planning, installation, training and consulting for design, construction and deployment Copyright © 2005 Lawson Software, Inc. , All rights reserved. This information is confidential and proprietary to Lawson © and cannot be reproduced without permission. Fall 2005

Global Support Center Event Survey - Quarterly Results Measurement Rating Responsiveness 96% Resolution 91% Overall Satisfaction - Phones & Lawson Interactive Support (LIS) 93% Overall Satisfaction - LIS Only 96% Copyright © 2005 Lawson Software, Inc. , All rights reserved. This information is confidential and proprietary to Lawson © and cannot be reproduced without permission. Fall 2005

CUE 2006 Update Copyright © 2005 Lawson Software, Inc. , All rights reserved. This information is confidential and proprietary to Lawson © and cannot be reproduced without permission. Fall 2005

What’s Planned • More Academy Sessions – New registration process to allow attendees – Registration will open for all session types at the same time • More Personal Development Sessions • More Academy seats • More Power Training classes – Available on Friday and Saturday prior to CUE 2006 start • Lawson Tips & Techniques – Lawson Tips are quick tips on using Lawson applications – Look for these throughout the event • Product Demonstrations – Sign up for product demonstrations through your Sales Executive Copyright © 2005 Lawson Software, Inc. , All rights reserved. This information is confidential and proprietary to Lawson © and cannot be reproduced without permission. Fall 2005

What is New for CUE 2006 • • Lawson Networking Lawson Book Store Session Handout Room Lawson Cyber Café Orlando Attraction Discount Tickets via website Executive Forum Copyright © 2005 Lawson Software, Inc. , All rights reserved. This information is confidential and proprietary to Lawson © and cannot be reproduced without permission. Fall 2005

CUE FAQ’s • Why has the price for CUE gone up so much? – More hands-on academy sessions • Requires more computers, more space and more resources – More personal development sessions • Requires more space and more resources – Add networking sessions • Requires more sessions on the agenda means more space and more resources – Make account managers available at CUE • Requires more resources – Lawson continues to research other comparable events to keep the price competitive for what is offered – Lawson offers more “features” for customers at client conferences so they get the most for the registration fee I could have used another three days to get in all of the sessions that I wanted to attend. Kevin Smothers, Atlanta Journal-Constitution Copyright © 2005 Lawson Software, Inc. , All rights reserved. This information is confidential and proprietary to Lawson © and cannot be reproduced without permission. Fall 2005

CUE FAQ’s • Where exactly is the conference? – CUE 2006 will be divided evenly between two hotels: • Marriott Orlando World Center • Caribe Royale Resort & Conference Center – Hotels are <1 mile apart and transportation will be continuously available – Both hotels will host education, training and Lawson updates – Caribe Royale will host academies – Both hotels will host breakfast and lunch Copyright © 2005 Lawson Software, Inc. , All rights reserved. This information is confidential and proprietary to Lawson © and cannot be reproduced without permission. Fall 2005

CUE FAQ’s • What sessions will be offered? – 100+ “Must Have” break out session • titles are available on-line – – 100+ Advanced & Technical sessions Plus more academy sessions Plus Customer presented sessions Plus more personal development sessions – Additional sessions will be added in mid January – Session registration will go live in February Copyright © 2005 Lawson Software, Inc. , All rights reserved. This information is confidential and proprietary to Lawson © and cannot be reproduced without permission. Fall 2005

CUE FAQ’s • What are Academy Sessions? – Opportunity for hand-on “test-drive” of a Lawson product, guided by Lawson product experts – Classroom-type setting – Lawson will assist as you navigate through the features and capabilities of a specific Lawson application, allowing you to gain an understanding of how it can benefit your organization – By popular demand, Lawson continues to increase the number of academy sessions are on the agenda – Academy Sessions from all Application and Technical Suites will be available to choose from The Academy Sessions are excellent. I can justify my CUE attendance by the information I bring back from these sessions alone. Sue Lang, Good Samaritan Hospital Copyright © 2005 Lawson Software, Inc. , All rights reserved. This information is confidential and proprietary to Lawson © and cannot be reproduced without permission. Fall 2005

CUE FAQ • What are Personal Development Sessions – Sessions targeted at professional development topics such as time management, change management, ethics, etc – Allows customers to gain personal, professional and Lawson knowledge all from one conference Keep in the personal development sessions. They are great! Julie Holmes, Monroe Clinic Copyright © 2005 Lawson Software, Inc. , All rights reserved. This information is confidential and proprietary to Lawson © and cannot be reproduced without permission. Fall 2005

CUE FAQ’s • What are Power Training Sessions? – Standard Lawson training courses that are concentrated and focused on topics of interest and can be completed in one or two day classes – These do require an additional fee (Fees include breakfast and lunch) • One day – $850 • Two days – $1700 • Three days - $2, 550 – Power Training classes currently planned for April 6, 7 and 8 – Invoice Matching – Receiving and Delivery – Mobile Par and Cycle Counting – Implementing Employee and Manager Self-Service – Advanced Human Resources and Personnel Administration – Process. Flow – Reporting Services – Smart Notification – IOS Administration – Software, Lawson Copyright © 2005 Lawson Inc. , All. Security rights reserved. Administration This information is confidential and proprietary to Lawson © and cannot be reproduced without permission. Fall 2005

See You In Orlando • Price Breaks for CUE 2006 $1, 695 until 12 -31 -05 $1, 895 until 3 -30 -06 $2, 095 until 4 -12 -06 • Register On-Line www. lawson. com/events www. digitalconcourse. com Copyright © 2005 Lawson Software, Inc. , All rights reserved. This information is confidential and proprietary to Lawson © and cannot be reproduced without permission. Fall 2005

Thank You! Lawson Software, and Lawson are registered trademarks of Lawson Software, Inc. IBM is a registered trademark of International Business Machines Corporation. Copyright © 2005 Lawson Software, Inc. , All rights reserved. This information is confidential and proprietary to Lawson © and cannot be reproduced without permission. Fall 2005