LABOUR RELATIONS DASHBOARD 2019 2020 Presented at the

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LABOUR RELATIONS DASHBOARD 2019 -2020 Presented at the Human Resources Labour-Management Consultative Committee (HRLMCC)

LABOUR RELATIONS DASHBOARD 2019 -2020 Presented at the Human Resources Labour-Management Consultative Committee (HRLMCC) October 9, 2020

DISCLAIMER NOTE The organizational data reflected in this dashboard is mainly sourced by My.

DISCLAIMER NOTE The organizational data reflected in this dashboard is mainly sourced by My. GCHR and Discoverer. Please note that the Labour Relations team has undertaken a major review of its data integrity and will continue this exercise in the coming years. Hence, changes that have not been updated in My. GCHR as of March 31, 2020 are not reflected in this data source. As part of our validation process to ensure accurate and reliable people management information in support of government reporting and decision-making, we require that any high-profile/high visibility products (e. g. presentations to the Executive Management Committee, responses to media requests, public reports, etc. ) developed by you or your teams using our information, be validated with us prior to finalizing or using the products. The information/data attached, whether it is in print, electronic or any other form, should be treated as restricted and is to be used for the intended purposes. SECURITY All use of the information/data attached must abide by the Privacy Act and information/data must be safeguarded in a manner that respects the federal Privacy Act (http: //laws-lois. justice. gc. ca/eng/acts/P 21/page-1. html) and the Policy on Government Security (https: //www. tbs-sct. gc. ca/pol/doceng. aspx? id=16578). 2

OBJECTIVES • To provide a sense of the state of workplace relations: – Grievances

OBJECTIVES • To provide a sense of the state of workplace relations: – Grievances : grievances by branch and type, pay grievances, average response time, grievances by union affiliation and by level – Harassment complaints – Violence in the workplace complaints (Part XX of CLC)

DEPARTMENTAL OVERVIEW Number of grievances received in FY 2019 -2020 by branch ECCC active

DEPARTMENTAL OVERVIEW Number of grievances received in FY 2019 -2020 by branch ECCC active employees* by branch As of April 1, 2019 As of March 31, 2020 Total % representing the number of employees by branch A&E 21 0, 3% 28 0, 4% A&E PIAMS 270 4% 251 3, 5% PIAMS 1 CSFB 856 12, 9% 914 12, 6% CSFB 13 DMO 33 0, 4% 13 0, 1% DMO CWS 574 8, 4% 727 10, 0% CWS 6 ENF 435 6, 4% 450 6, 2% ENF EPB 916 13, 4% 999 13, 7% EPB HRB 291 4, 3% 316 4, 4% HRB IAB 86 1, 2% 95 1, 3% IAB N/A LEGAL 12 0, 2% 13 0, 1% LEGAL N/A MSC 1460 21, 3% 1505 20, 7% MSC 68 S&T 1441 21, 1% 1470 20, 2% S&T SPB 357 5, 2% 366 5, 0% SPB Pan. Canadian Framework 63 0, 9% 124 1, 7% 6815 100% 7271 100% Pan-Canadian Framework Group grievances Branch Total *Population includes active employees and those on leave. Branch Total % 0, 7% 5 4, 8% 7, 6% 6 5, 7% 3, 4% 1 1% 39 22, 4% 14 13, 5% 25 14% 7 6, 6% 1 1% 39% 40 38, 5% 17 9, 9% 24 23, 1% 1 0, 7% 5 4, 8% N/A N/A 4 2, 3% 1 1% 174 100% 104 100% 4

GRIEVANCES BY BRANCH • In 2019 -2020, there were 104 new grievances compared to

GRIEVANCES BY BRANCH • In 2019 -2020, there were 104 new grievances compared to 174 in 2018 -2019. • Meteorological Services Canada, representing 21% of the total workforce, is the branch with the most grievances. This represents 39% of all departmental grievances. Pay grievances related to Phoenix issues represent 49% of the total grievances for that branch. • Science and Technology branch, representing 20% of the total workforce, is the second branch with the most grievances (with 23% of all departmental grievances). 5

GRIEVANCES BY TYPE 250 200 150 100 50 0 FY 2017 -2018 FY 2018

GRIEVANCES BY TYPE 250 200 150 100 50 0 FY 2017 -2018 FY 2018 -2019 FY 2019 -2020 Pay (System related) 151 115 51 • • • T&C Classif. 9 10 4 9 15 9 Pay - other Disability 1 5 12 9 9 Discipline NJC Discrim. Leave Perform. Harassm. OHS Staffing Union rep. Total 5 6 11 4 1 3 4 1 5 6 8 4 1 1 1 2 5 2 1 3 208 174 104 2 1 In FY 2019 -2020, there were 51 new pay grievances compared to 115 received in 2018 -2019. Grievances related to Phoenix has proven to be a yearly trend for the past 3 years. However, we have noted a major decrease of pay grievances in 2019 -2020. The three most grieved matters in FY 2019 -2020 are: • Pay – system related • Discipline • Disability and classification (ex quo) 6

GRIEVANCES RELATED TO PAY (PHOENIX) Overall* Open Pay Grievances 100 89 90 Total as

GRIEVANCES RELATED TO PAY (PHOENIX) Overall* Open Pay Grievances 100 89 90 Total as of March 31, 2020: 242 of all pay grievances are referred to adjudication 80 70 24% 59 60 50 39 40 26 30 20 13 9 10 2 Status of pay grievances 4 1 es nc va 29% Open up gr ie PI AM S B SP T S& F EN SC M B EP B SF C C W S 0 G ro Closed • MSC has the most pay grievances related to Phoenix with 89 cases that are still open (37%). 71% * Numbers reflect the total of grievances since the implementation of the Phoenix system on February 12, 2016. . 7

GRIEVANCES RELATED TO PAY (PHOENIX) CONT’D Status of pay grievances Over years* (As of

GRIEVANCES RELATED TO PAY (PHOENIX) CONT’D Status of pay grievances Over years* (As of March 31, 2020) 339 97 FY 2019 -2020 51 new pay grievances (system related) were received 242 19 99 Total received Closed (including withdrawal) Open (including abeyance) Referred to adjudication • 25 were placed in abeyance 17 were closed As of March 31, 2020, there was 242 active pay grievances (system related). * Numbers over years reflect the total of grievances since the implementation of the Phoenix system on February 12, 2016. 8

AVERAGE RESPONSE TIME BY UNION AFFILIATION FY 2019 -2020 PSAC / UHEW Resolved grievances

AVERAGE RESPONSE TIME BY UNION AFFILIATION FY 2019 -2020 PSAC / UHEW Resolved grievances Grievances other than pay 11 Pay grievances* 1 CAPE PIPSC Average response time Resolved grievances 115 days 125 days Grievances other than pay 5 74 days Pay grievances* 15 68 days Resolved grievances Pay grievance* 1 Average response time 12 days *For pay grievances, there is a small number of cases for which the status has yet to be confirmed which may influence the number of resolved grievances. 9

AVERAGE RESPONSE TIME BY LEVEL OF GRIEVANCE OFFICER Level 1 2 Average response time

AVERAGE RESPONSE TIME BY LEVEL OF GRIEVANCE OFFICER Level 1 2 Average response time for grievances other than pay 1 Average response time for pay grievances 2 76 days 19 days 46 days 3 103 days Level Average response time for grievances other than pay Average response time for pay grievances 2 1 PSAC PIPSC CAPE 1 85 days 55 days 125 days 13 days 12 days 2 57 days 31 days N/A 8 days N/A 3 103 days N/A 59 days N/A 8 days 59 days Average response time only includes closed grievances (received in 2019 -2020) and excludes those that were withdrawn. 1 2 Numbers reflect total of pay grievances since the implementation of the Phoenix system. 10

GRIEVANCES BY UNION AFFILIATION PER BRANCH Total grievances received in FY 2019 -2020 PIPSC

GRIEVANCES BY UNION AFFILIATION PER BRANCH Total grievances received in FY 2019 -2020 PIPSC CSFB UHEW-PSAC CAPE Total 6 6 1 CWS 1 ENF 1 12 1 14 EPB 3 3 1 7 MSC 16 24 40 S&T 16 8 24 PIAMS 5 5 SPB 2 3 5 60 5 102 Total 37 11

CLOSED GRIEVANCES BY LEVEL Total of closed grievances by level FY 2019 -2020 1

CLOSED GRIEVANCES BY LEVEL Total of closed grievances by level FY 2019 -2020 1 st Level 3 rd Level Total CSFB 3 3 ENF 1 1 EPB 3 1 MSC 1 2 9 12 S&T 2 3 5 10 PIAMS 1 SPB 2 Total • 2 nd Level 13 4 2 6 14 33 Out of 104 received grievances in FY 2019 -2020, 33 were closed within that year. 12

HARASSMENT COMPLAINTS RECEIVED AND CARRIED FORWARD BY YEARLY COMPARISON 2018 -2019 -2020 Closed Withdrawn

HARASSMENT COMPLAINTS RECEIVED AND CARRIED FORWARD BY YEARLY COMPARISON 2018 -2019 -2020 Closed Withdrawn Investigated 20 15 40% 10 30% 5 0 ENF S&T 2018 -2019 -2020 3 2 0 0 PIAM PCFI CSFB MSC EPB IAB SPB HRB Total S O 1 1 4 4 2 1 0 1 17 1 2 2 3 0 0 3 0 13 30% • There is an decrease in the number of active harassment complaints as 5 new complaints were received in 2019 -2020 compared to 12 in 2018 -2019. • 8 complaints were carried forward from last year, bringing the total of complaints to 13 for 20192020 compared to 17 active complaints for 2018 -2019. • In 2019 -2020, of those 13 complaints: 3 cases were closed (2 unfounded and 1 resolved informally), 3 were withdrawn, 3 are under review and 4 are under investigation. • In 2019 -2020, complaints mostly fall under the ground of disrespectful relations (59%). *As for April 1, 2018, the harassment prevention coordinator function was transferred out of labour relations to the Values, Integrity and Disclosure Division (VIDD) in Wellness services. 13

VIOLENCE IN THE WORKPLACE COMPLAINTS Dismissed 1 In Progress 1 5 2 Informally Resolved

VIOLENCE IN THE WORKPLACE COMPLAINTS Dismissed 1 In Progress 1 5 2 Informally Resolved In 2019 -2020, 4 complaints were received: 1 Withdrawn 3 Unfounded 1 Founded 1 • • 3 are closed 1 is in progress 1 Founded 2019 -2020 1 2018 -2019 2017 -2018 Unfounded Withdrawn Informally Resolved 1 1 3 1 In Progress Dismissed 1 5 1 2 14