Kyiv International Legal Aid Conference Legal Clubs PRAVOKATOR

Kyiv International Legal Aid Conference Legal Clubs PRAVOKATOR Network: Professional Development of Legal Aid System Staff and Lawyers Sergiy Kucheruk QUALITY AND ACCESSIBLE LEGAL AID IN UKRAINE PROJECT Barbara Kalyuzhna LEGAL AID UKRAINE Coordination Centre for Legal Aid Provision MINISTRY OF JUSTICE

PRAVOKATOR legal club is the first communication platform among state institutions created within the legal aid system for: professional training and development of the LA staff, the legal community and other stakeholders exchange of experience Ukrainian School of Practical Knowledge on Access to Justice generating and implementing innovative practices in the field of law Lviv club Kharkiv club Kyiv club Dnipro club networking and combining efforts of professional legal and expert community establishing a dialogue between the state authorities and civil society Odesa club

Activity areas of PRAVOKATOR legal clubs LA Academy Increasing legal awareness of people Legal workshop Communities Legal empowerment Simplifying access to justice Innovative approaches Design thinking Focus on customers Defining real "pain points" Empathy mapping Since the opening of the first legal club in Dnipro on March 30, 2018 till June 30, 2019 the network of PRAVOKATOR legal clubs has conducted: 548 events 281 events 2762 1715 lawyers 346 representatives of local Self government bodies I semester of 2019 13 025 people participated 6649 persons 3887 1682 employees of centers 2406 mixed groups of participants of LA providers Ideation: Rapid generation of ideas Creating algorithms and prototypes Validation

LA Academy Activities for free training, professional development and improvement of skills and abilities of the LA employees and partner institutions and organizations. The main purposeof activities and projects within the area is: • • • To icrease the level of participants' knowledge; To improve existing skills and development of new ones To develop training programs, manuals, training instructions and other training tools aimed at developing of knowledge, skills and competences; Soft skills trainings Hard skills trainings Trainings for trainers 3504 persons 179 events

Increasing legal awareness of people Activities aimed at addressing the most pressing issues addressed by clients in their applications to LA system, as well as clarifying the essence, purpose and effects of the government reforms (pension, medical, educational, administrative, etc. ) - from a nationwide goal to a local impact on a particular community and a citizen. Improving legal awareness of persons with disabilities about the judicial protection of their rights and interests Countering bullying in school environment Development of Legal Information and Consultations Platform Wiki. Legal. Aid 23 events 1196 people

Legal workshop Activities aimed at: • • • Fostering communication and cooperation of lawyers, judges, prosecutors, human rights activists, other representatives of legal communities and experts; Searching for ways to handle intersectional problems that are relevant to each legal community; Creating and developing channels and means of communication between the justice system, lawyers, judges, prosecutors and civil society. 45 events “Legal Matrix” expert club Lawyer's Expert Club 1135 persons

Communities Legal Empowerment • • • activities aimed at addressing legal issues relevant to communities; Implementation of all-Ukrainian programs and projects for solving the most pressing legal problems; joint events with the Central Executive Authorities and Local Self Government Bodies on resolving systemic legal problems; strengthening the capacity of partner institutions of the LA system, local government authorities and NGOs to prepare and implement initiatives on citizens and communities legal empowernment; developing and introduction of the new tools for implementation of the community and NGOs initiatives at the local level; 17 events Conducting surveys 491 people Addressing systemic legal problems Civil society

Simplifying access to justice Activities aimed at promoting cooperation between the justice sector and society and increasing citizen participation in sustainable development and the improvement of the justice sector and alternative dispute resolution. Community Centers for Access to Justice Comprehensive assistance in family and kin relationships 17 events Development of an Institute of LA Advisers / paralegals 323 people Mediation in family and hereditary disputes

Training organization process Stage 1 • Training needs analyses • Systematization of the collected information, identification of the Stage priority topics 2 Stage • Selection of trainers and experts 3 Stage • Identification of the target audience, selection of participants 4 Stage • Conducting a training event 5 Stage • Participants Feedback, evaluation of training effect 6

Learnings needs Evaluation of needs Planning from the “end” BUSINESS NEEDS PERFORMANCE NEEDS TRAINING NEEDS INDIVIDUAL NEEDS Evaluation levels (Kirkpatrick) Interviews of employees of regional and local centers for LA provision Questions RESULTS What are our GOALS and vision? BEHAVIOUR What should employees do to achieve goals? LEARNING (new skills, abilities) REACTION Analysis of the comprehensive information and analytical system of the LA system Changes in legislation What (what experience or actions) can help employees learn? What will motivate the employees to study and achieve results? Results of annual evaluation of employees’ performance Survey Systematization of the collected information, identification of priority topics LA specialist s LA lawyers Selection of trainers and experts (from own pool) External experts

Identification of the target audience, selection of participants Target groups of. PRAVOKATOR legal clubs LA staff Judges, candidates for the post of a judge Lawyers Law students, legal clinics Other stakeholders in the field of legal aid Representatives of NGOs and other nongovernmental institutions Representatives of state authorities, local selfgovernment bodies, ATC Participants Selection Criteria 1 • Affiliation to a certain professional community • Locality 2 • Functions and responsibilities performed by employees • Work experience 3 • Motivation and interest in learning, willingness to changes • Need for advanced training

Evaluation of learning effect Post event survey - Right after the training event - 3 -4 months after the event Reaction of participants to the event (impressions, emotions, did they like the event) App; ocation of new knowledge and approaches in practice, impact on organisation performance Evaluation of the work of trainers and PRAVOKATOR legal clubs Evaluation allows finding answers to the following questions Is it worth continuing such a training program? How can training and development programs be improved? How can training effectiveness be improved ? How to ensure consistency? Does the training meet the strategic goals of the organization? What is the value of a training program?