Kuwait Fire Service Directorate Web Services Director of

Kuwait Fire Service Directorate Web Services Director of Information Technology Center Colonel Muhammad Al-Qahtani

The Problem • KFSD fire prevention sector plays critical role in enforcing safety laws & regulations. • It provides a variety of services such as § Safety Licensing § Inspections § Architectural Project Safety Studies 2

Cont. The Problem • Since 2005, Kuwait is experiencing exponential growth in population & buildings, causing safety challenges. • The old manual system could not keep up with the growth rate. 3

We Needed a 4

The Purpose 1. Solve the data problem: Poorly managed huge data leads to weak decision. 2. Solve the communication problem: KFSD sectors are disconnected & rarely exchange information. 3. Create new level of services: Meeting client's expectations. 4. More contribution to the society: Equity, economy, health, & more 5

The Solution • To create integrated electronic systems, working within 1 governing framework; following the state level vision of e-gov services. • Automating as web services: – License requests & document submission – Inquiries & progress notification – Registration & data integration for the disabled & people with special needs. 6

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KFSD Web Portal 10

Secure & User-friendly Implementation • Single sign on to get all the subscribed services. • The services are published on the gov web portal. • Data encryption • High availability 11

Implementation Output & impact Web services: Decreasing number of visiting clients & number of visits Information availability: Increase in field performance for firefighting & rescue, & inspections. Interactive systems: Increase client safety awareness Safety regulation enforcement: Contribute to economy stabilization More quality information: Decision support International safety code: Compliance 12

Thank you Questions? 13