KTH EXECUTIVE SCHOOL HYRESGSTFRENINGEN ALMA INSTITUTET IHM BUSINESS

KTH EXECUTIVE SCHOOL • HYRESGÄSTFÖRENINGEN • ALMA INSTITUTET • IHM BUSINESS SCHOOL • ASHRIDGE • SVERIGES TELEVISION • SWEDBANK • UNICEF • SÖDERTÖRNS RÄDDNINGSTJÄNST • TEACHERS LEARNING NETWORK • ÖSTERSUNDS KOMMUN • BILDNINGSFÖRBUNDET • BØRN OG UNGE • CHOYS CONSULTANCY LIMITED • AMCHAM • FÖRSÄKRINGSKASSAN • DEUTCHE TELEKOM • AUTOLIV AB • SOCIALA RESURSFÖRVALTNINGEN • ELECTROLUX • GRANBACKA-SKOLAN • FÖRSVARSMAKTEN • GERMA • HAGA LIVSCENTER • KOMMUNALARBETAREFÖRBUNDET • KARLSTADS KOMMUN • SCA HYGIENE PRODUCTS • KAROLINSKA UNIVERSITETS -LABORATORIET • VÅRDFÖRBUNDET • SPÅNGA/KISTA FÖRSAMLING • KOOPERATIVET VIOL • LANDSKRONA STAD • GÖRANSON ARENA • MALMÖ FOLKHÖGSKOLA • KULTUR I VÄST • DIXA TRYCKERI • LANDSTINGET DALARNA • LANDSTINGET I ÖSTERGÖTLAND • LUNDS STIFT • MERCURI INTERNATIONAL • LEDARINSTITUTET • ELEVHÄLSAN • SVENSKA KYRKAN • LIVSMEDELSVERKET • PRAVA FORMULA • LÄRARFÖRBUNDET • MALMÖ STAD • RÖDA KORSET • MGRUPPEN • MÄLARDALENS HÖGSKOLA • ORIFLAME • NELJÄ HUONETTA OY • ORKLA CARE • NORDEA • POINT LONSDALE PRIMARY SCHOOL • SCANIA • SMHI • ROWVILLE PRIMARY SCHOOL • SEB • NATURVÅRDSVERKET • SKTF • SKATTEVERKET • UNIVERSITY IN EXILE • SMHI • SÖDRA ÄLVSBORGS SJUKHUS • UNIVERSITETSSJUKHUSET I LINKÖPING • STOCKHOLMS STAD • BIL & SMIDE HD • STRÄNGNÄS STIFT • CLARION LEARNING • ASSA ABLOY • VOLVO • TWEE OF MEER • VICTORIAN SCHOOL • TJÖRNS KOMMUN • UTAH TRANSIT AUTHORITY • LANDSTINGET GÄVLEBORG • FALKENBERGS FÖRETAGSHÄLSOVÅRD AB • SÖDERTÖRNS FJÄRRVÄRME AB • TETRA LAVAL • SÄRVUX • VASASKOLAN • LERNIA • HELSINGBORGS STAD • VÄSTERBOTTENS LÄNS LANDSTING • IKEA • ARBETSLIVSRESURS • JETPAK • HAGFORS KOMMUN • JP MORGAN CHASE • Developed in Sweden - used worldwide A theory about change and development Analytical instruments and tools Originator: Claes Janssen, psychologist, researcher, author © Fyrarummaren AB 2017

What is the Four Rooms of Change®? The Four Rooms of Change - a concept and a practical psychological theory with well proven methods and models that work for innovation, development and change. © Fyrarummaren AB 2017

What makes the Four Rooms so unique? Large organizations • Mechanical workshops • Schools • Business • Healthcare… Works and produces results everywhere! © Fyrarummaren AB 2017

Brief History • Based on the existence of two distinct perspectives of life – and its consequences. • Basic research at the University of Stockholm 1964 – 75. Psychological test correlated to approximately 20 other tests. • Experiments from the research have been repeated and the results have been verified 1000 times. © Fyrarummaren AB 2017

Models CONTENTMENT INSPIRATION Four psychological rooms = four perspectives of life. Navigation aid for individuals and groups. SELF-CENSORSHIP Affects how we feel, create, collaborate and develop. CONFUSION 0 © Fyrarummaren AB 2017

Two perspectives of life CONTENTMENT Where we as individuals find No ourselves on this SELF-CENSORSHIP scale affects our choices and our ability in different contexts. INSPIRATION Yes CONFUSION The difference in preference throughout the general population © Fyrarummaren AB 2017

What are we likely to observe in an Organization? CONTENTMENT INSPIRATION SELF-CENSORSHIP CONFUSION High productivity. Clear roles & tasks. Focus on the known, realistic goals. Nice, team spirit, we help each other. Good contact with feedback from the outside world. We are doig fine – and it is getting better. Positive feedback about what is done. Leadership both received and performed – when needed. Corridor talk/bullshit. Quiet meetings, low energy. It was better before. Someone else´s fault. Retention of bad feelings. You can not, I can not/do not want. Sickness presence. Unsustainable. People considering quitting. Creates new – permissive climate Thinking outside the box. Evenings the lights are on. Anything is possible. Inspiring visions. Lots of dialogue. Openness. Learning organization. It is moving……. Fighting in meetings. Many questions. Unclear roles & tasks. What are supposed to do – says who? High staff turnover. Strong protest. Open conflicts. Sick-leave numbers increases. Turf battles. Key people quit. © Fyrarummaren AB 2017

Analytical Instruments Three basic instruments: • Introduction to the Four Rooms of Change™ • Personal Dialectics with the Outsider Scale™ • The Organizational Barometer® © Fyrarummaren AB 2017

Introduction to the Four Rooms The Introduction can be used in many different contexts. It takes 3 -4 hours for any group to construct the Four Rooms based on their own experience. It creates a common language that can be applied directly. Example when the Introduction fits well may be connected with change and development, in leadership programs, with project launches or before a merger. © Fyrarummaren AB 2017

The Organizational Barometer is an analytical instrument used to investigate how a group or organization works. It is conducted with all employees and managers together. Everyone is involved, and everyone’s view is taken into consideration. Together, the group works with analysis, processing, conclusions and action plans for change and improvement. It is an excellent alternative or complement to anonymous surveys. © Fyrarummaren AB 2017

The Personal Dialectics The Personal Dialectic is used preferably in smaller groups and in personal development work or coaching. Management teams, boards, project- and working groups, as well as individuals, benefit greatly from the Personal Dialectics. Excellent support for major and minor changes, as well as crises and conflicts. © Fyrarummaren AB 2017

Effects and results! LOWEST ABSENCE IN TORSBY MUNICIPALITY In April 2017 the news was released that Torsby municipality for the third consecutive year have the most healthy personnel of Sweden's 290 municipalities. Sick leave is amazingly 4, 4% for 2016. The ”Chefstidningen” and the internet magazine ” Sunt Arbetsliv” describes how the Four Rooms of Change contributed to this amazing outcome. © Fyrarummaren AB 2017

In both Sweden, Norway and all over Europe, Volvo dealers are using the Four Rooms of Change® in their leadership programs. The customer experience is the focus. Supplier to Volvo is IHM Business School – authorized supplier of the Four Rooms of Change. © Fyrarummaren AB 2017

Many years and many experiences IKEA worldwide since 1997 Malmö stad since 2008 New assignment for the Four Rooms Change. Makers – every day, everywhere… © Fyrarummaren AB 2017

”We use it more or less constantly and mainly have integrated it into the operations. It is used in conjunction with management team meetings, work meetings, as a daily reflection tool, in employee interviews and in psychosocial work environment mapping, action and follow-up. We have with full measures earned our investments in the Four Rooms of Change. For example, we never need to use the external health services to conduct external climate surveys. ” Client, Malmö city © Fyrarummaren AB 2017

Below are some of the ways the Four Rooms can be used… Climate survey Leadership Development Reorganization Innovation and development Development of groups and team Conflict management Work group development Personal development © Fyrarummaren AB 2017

Special Applications SCHOOL • Developing entire schools and involving everyone, - students, adults, school management and family • Classroom- and family kit • Provides better results, creates security and well-being, reduces bullying and the tendencies to bully. Latest implementation: Ronna School, Södertälje © Fyrarummaren AB 2017

Special Applications WORKING ENVIRONMENT The Organizational Barometer works very well in the systematical environment work. Everyone participates. It’s effective, efficient, and profitable. The Four Rooms of Change is an approved education organizer of systematical environment work. © Fyrarummaren AB 2017

LEADERSHIP IN THE FOUR ROOMS Leaders on all levels can use the Four Rooms to increase Contentment and Inspiration and decrease Censorship and Confusion among employees. By working with the Leadership & Followership Guide and the magnetic white board. Leadership in Contentment… Leadership in Inspiration… • Request results. • Challenge, set new goals, follow-up. • Provide limits and greater responsibility. • Challenge to avoid self-censorship. • Obtain feedback: - “How does it work out there? ” • Talk about what creates contentment • Reward successful behavior. • • • Hold on to the creativity. Practice prioritizing. Encourage more people to contribute. Reward out-of-the-box thinking. Support inspiration. – ”who wants to lead what? ” • Create opportunities for recovery and rest. • Talk about how we can maintain inspiration in our group! Leadership in Censorship Leadership in Confusion • Give, ask for and recive feedback. • Examine, de-censor, ask straight forward questions. • Listen - with an empathic presence. • Move corridor talk into meetings. • Create dialogue opportunities. • Discuss what is difficult to talk about. • • Sort out, answer questions. Coach, prioritize. Clarify roles and mandates. Show that Confusion is OK. Involve many people in the analysis. Follow the time- and process plan. Learn from mistakes made. Discuss choices that are available. © Fyrarummaren AB 2017

Analytical instrument, tools and guides There are several guides, analytical instruments and other aids for working with the Four Rooms concept. © Fyrarummaren AB 2017

Always work with a certified facilitator! The Four Rooms® is a registered trademark and all commercial use requires certification. Become a certified user by participating in an individual or company based certification program within the Four Rooms of Change. In Sweden, the certification program is delivered in both Swedish and English. Open certification programs are currently available in Finland, Croatia and Australia. © Fyrarummaren AB 2017

Municipalities and county councils Sweden, Norway, Denmark, Finland The Pharmaceutical Industry Rescue Services Sport Organizations Telecom Media Elder care England, France, Croatia Afghanistan Hong Kong Germany China Italy School Systems Vietnam Furniture Manufacture Australia North America Packaging Industry … and a number of other industries! …and a number of other countries! The Four Rooms is in many countries and it is translated to several languages © Fyrarummaren AB 2017

Real change require that one let go of what one needs to leave AND that one opens up to what is not yet experienced. Do you feel an attraction to the unknown, a wish to have new and unfamiliar experiences, even if they might throw you off balance? The Four Rooms of Change makes it possible. © Fyrarummaren AB 2017