Kompetenciahlzatok alkalmazsa az EU munkaerpiacn Dr Kiss Ferenc

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Kompetenciahálózatok alkalmazása az EU munkaerőpiacán Dr. Kiss Ferenc kutatási és fejlesztési igazgató H-1037 Budapest,

Kompetenciahálózatok alkalmazása az EU munkaerőpiacán Dr. Kiss Ferenc kutatási és fejlesztési igazgató H-1037 Budapest, 1111 Budapest, Táborhegyi 18/D Irinyi J. str. . 31/A strstr. www. infota. org info@infota. org info@ @infota. org 12 February, 2008 MTA Tudásmenedzsment Albizottság V. Workshop Gödöllő, 2008. március 28.

Goals of European Qualifications and Skills Passport needs to be a helping hand that

Goals of European Qualifications and Skills Passport needs to be a helping hand that is voluntary and is based on mutual trust both for employer and employee from the first critical and sometimes sensitive moment of employment H-1037 Budapest, 1111 Budapest, Táborhegyi 18/D Irinyi J. str. . 31/A strstr. www. infota. org info@infota. org info@ @infota. org 12 February, 2008

Goals of the electronic solution H-1037 Budapest, 1111 Budapest, Táborhegyi 18/D Irinyi J. str.

Goals of the electronic solution H-1037 Budapest, 1111 Budapest, Táborhegyi 18/D Irinyi J. str. . 31/A strstr. www. infota. org info@infota. org info@ @infota. org 12 February, 2008 To create a uniform multilingual simple - to - use Europe-wide accessible credible mutual trust-based information flow supporting IT system that provides competence, skill and reference data for the employers – like the paper based passport.

Advantages of the electronic Q&S Passport system based on voluntary participation, wide accessibility, fast

Advantages of the electronic Q&S Passport system based on voluntary participation, wide accessibility, fast information retrieval, easy to use in multilingual environment, strengthen the trust among parties. H-1037 Budapest, 1111 Budapest, Táborhegyi 18/D Irinyi J. str. . 31/A strstr. www. infota. org info@infota. org info@ @infota. org 12 February, 2008

H-1037 Budapest, Táborhegyi str. 18/D www. infota. org info@infota. org 12 February, 2008 5

H-1037 Budapest, Táborhegyi str. 18/D www. infota. org info@infota. org 12 February, 2008 5

1 H-1037 Budapest, 1111 Budapest, Táborhegyi 18/D Irinyi J. str. . 31/A strstr. www.

1 H-1037 Budapest, 1111 Budapest, Táborhegyi 18/D Irinyi J. str. . 31/A strstr. www. infota. org info@infota. org info@ @infota. org 12 February, 2008

2 H-1037 Budapest, 1111 Budapest, Táborhegyi 18/D Irinyi J. str. . 31/A strstr. www.

2 H-1037 Budapest, 1111 Budapest, Táborhegyi 18/D Irinyi J. str. . 31/A strstr. www. infota. org info@infota. org info@ @infota. org 12 February, 2008

3 H-1037 Budapest, 1111 Budapest, Táborhegyi 18/D Irinyi J. str. . 31/A strstr. www.

3 H-1037 Budapest, 1111 Budapest, Táborhegyi 18/D Irinyi J. str. . 31/A strstr. www. infota. org info@infota. org info@ @infota. org 12 February, 2008

4 H-1037 Budapest, 1111 Budapest, Táborhegyi 18/D Irinyi J. str. . 31/A strstr. www.

4 H-1037 Budapest, 1111 Budapest, Táborhegyi 18/D Irinyi J. str. . 31/A strstr. www. infota. org info@infota. org info@ @infota. org 12 February, 2008

5 H-1037 Budapest, 1111 Budapest, Táborhegyi 18/D Irinyi J. str. . 31/A strstr. www.

5 H-1037 Budapest, 1111 Budapest, Táborhegyi 18/D Irinyi J. str. . 31/A strstr. www. infota. org info@infota. org info@ @infota. org 12 February, 2008

6 H-1037 Budapest, 1111 Budapest, Táborhegyi 18/D Irinyi J. str. . 31/A strstr. www.

6 H-1037 Budapest, 1111 Budapest, Táborhegyi 18/D Irinyi J. str. . 31/A strstr. www. infota. org info@infota. org info@ @infota. org 12 February, 2008

Requirements On User side: Minimal: a simple PC with Internet connection On Maintenance and

Requirements On User side: Minimal: a simple PC with Internet connection On Maintenance and Development side: H-1037 Budapest, 1111 Budapest, Táborhegyi 18/D Irinyi J. str. . 31/A strstr. www. infota. org info@infota. org info@ @infota. org 12 February, 2008 Simplified, multilingual user interface – for easy usage Adequate database structure – for functionality and data integrity Fast background systems – for comfortable usage Secure authentication, privilege handling and data protection systems – for credibility

Stakeholders (roles) Employee Employer Registrator National Help Desk H-1037 Budapest, 1111 Budapest, Táborhegyi 18/D

Stakeholders (roles) Employee Employer Registrator National Help Desk H-1037 Budapest, 1111 Budapest, Táborhegyi 18/D Irinyi J. str. . 31/A strstr. www. infota. org info@infota. org info@ @infota. org 12 February, 2008

Tasks of National Help Desks H-1037 Budapest, 1111 Budapest, Táborhegyi 18/D Irinyi J. str.

Tasks of National Help Desks H-1037 Budapest, 1111 Budapest, Táborhegyi 18/D Irinyi J. str. . 31/A strstr. www. infota. org info@infota. org info@ @infota. org 12 February, 2008 Adapt processes to local culture Registrate future registrators Registrate employers Maintain accounts Maintain infrastructure Provide help for the users in troubleshooting Handle black lists Solve conflicts De – registrate or inactivate users on request

Tasks of Registrators Registrate employees Maintain accounts/data records De – registrate or inactivate users

Tasks of Registrators Registrate employees Maintain accounts/data records De – registrate or inactivate users on request H-1037 Budapest, 1111 Budapest, Táborhegyi 18/D Irinyi J. str. . 31/A strstr. www. infota. org info@infota. org info@ @infota. org 12 February, 2008

Tasks of Employers Search and recruit Registrate employees Maintain references Competence, skill and reference

Tasks of Employers Search and recruit Registrate employees Maintain references Competence, skill and reference adjustment with approval H-1037 Budapest, 1111 Budapest, Táborhegyi 18/D Irinyi J. str. . 31/A strstr. www. infota. org info@infota. org info@ @infota. org 12 February, 2008

Tasks of Employees Request for registration Personal data editing Competence and skill editing with

Tasks of Employees Request for registration Personal data editing Competence and skill editing with approval Accessibility – voluntary H-1037 Budapest, 1111 Budapest, Táborhegyi 18/D Irinyi J. str. . 31/A strstr. www. infota. org info@infota. org info@ @infota. org 12 February, 2008

H-1037 Budapest, 1111 Budapest, Táborhegyi 18/D Irinyi J. str. . 31/A strstr. www. infota.

H-1037 Budapest, 1111 Budapest, Táborhegyi 18/D Irinyi J. str. . 31/A strstr. www. infota. org info@infota. org info@ @infota. org 12 February, 2008

Registering employee H-1037 Budapest, 1111 Budapest, Táborhegyi 18/D Irinyi J. str. . 31/A strstr.

Registering employee H-1037 Budapest, 1111 Budapest, Táborhegyi 18/D Irinyi J. str. . 31/A strstr. www. infota. org info@infota. org info@ @infota. org 12 February, 2008

Registering employee’s position H-1037 Budapest, 1111 Budapest, Táborhegyi 18/D Irinyi J. str. . 31/A

Registering employee’s position H-1037 Budapest, 1111 Budapest, Táborhegyi 18/D Irinyi J. str. . 31/A strstr. www. infota. org info@infota. org info@ @infota. org 12 February, 2008

Registering employee’s skills H-1037 Budapest, 1111 Budapest, Táborhegyi 18/D Irinyi J. str. . 31/A

Registering employee’s skills H-1037 Budapest, 1111 Budapest, Táborhegyi 18/D Irinyi J. str. . 31/A strstr. www. infota. org info@infota. org info@ @infota. org 12 February, 2008

Registering employee’s competences H-1037 Budapest, 1111 Budapest, Táborhegyi 18/D Irinyi J. str. . 31/A

Registering employee’s competences H-1037 Budapest, 1111 Budapest, Táborhegyi 18/D Irinyi J. str. . 31/A strstr. www. infota. org info@infota. org info@ @infota. org 12 February, 2008

Registering employer H-1037 Budapest, 1111 Budapest, Táborhegyi 18/D Irinyi J. str. . 31/A strstr.

Registering employer H-1037 Budapest, 1111 Budapest, Táborhegyi 18/D Irinyi J. str. . 31/A strstr. www. infota. org info@infota. org info@ @infota. org 12 February, 2008

H-1037 Budapest, 1111 Budapest, Táborhegyi 18/D Irinyi J. str. . 31/A strstr. www. infota.

H-1037 Budapest, 1111 Budapest, Táborhegyi 18/D Irinyi J. str. . 31/A strstr. www. infota. org info@infota. org info@ @infota. org 12 February, 2008

H-1037 Budapest, 1111 Budapest, Táborhegyi 18/D Irinyi J. str. . 31/A strstr. www. infota.

H-1037 Budapest, 1111 Budapest, Táborhegyi 18/D Irinyi J. str. . 31/A strstr. www. infota. org info@infota. org info@ @infota. org 12 February, 2008

Solved issues 1 H-1037 Budapest, 1111 Budapest, Táborhegyi 18/D Irinyi J. str. . 31/A

Solved issues 1 H-1037 Budapest, 1111 Budapest, Táborhegyi 18/D Irinyi J. str. . 31/A strstr. www. infota. org info@infota. org info@ @infota. org 12 February, 2008 Voluntary character of the passport – How voluntary can voluntary be? Possible no employer involvement, because: No interest in the system Lack of time Bureaucracy of the system Disagreement with employee Employee ready to leave the enterprise on a voluntary basis or because of dismissal. In such circumstances, how can the employee get his passport completed?

Solved Issues 2 H-1037 Budapest, 1111 Budapest, Táborhegyi 18/D Irinyi J. str. . 31/A

Solved Issues 2 H-1037 Budapest, 1111 Budapest, Táborhegyi 18/D Irinyi J. str. . 31/A strstr. www. infota. org info@infota. org info@ @infota. org 12 February, 2008 Central body responsible for the passport A central body would be responsible for handling, authenticating, recording, storing and securing all data electronically at all level. It should work in close contact with all schools and training institutes concerned as well as with social partners. Fear the setting up of a very heavy system.

Solved Issues 3 H-1037 Budapest, 1111 Budapest, Táborhegyi 18/D Irinyi J. str. . 31/A

Solved Issues 3 H-1037 Budapest, 1111 Budapest, Táborhegyi 18/D Irinyi J. str. . 31/A strstr. www. infota. org info@infota. org info@ @infota. org 12 February, 2008 The employment history of the passport holder should be well detailed with Full data of each employer Date of commencement of employment, Job and position on entry Changes of job and position during employment Jobs and positions on leave Date of leaving

Solved Issues 4 H-1037 Budapest, 1111 Budapest, Táborhegyi 18/D Irinyi J. str. . 31/A

Solved Issues 4 H-1037 Budapest, 1111 Budapest, Táborhegyi 18/D Irinyi J. str. . 31/A strstr. www. infota. org info@infota. org info@ @infota. org 12 February, 2008 Authentication of skills acquired on the spot and of employment history Although the central body (as suggested above) could easily authenticate diplomas and certificates, the authentication of skills acquired on the spot and of employment history needs the intervention of the employer. What happens in case of disagreement between an employer and an employee on one of these data?

Solved Issues 5 Frequency and details of update of data How often will the

Solved Issues 5 Frequency and details of update of data How often will the passport need to be updated? Not only at the time of leave but also during employment in relation to: H-1037 Budapest, 1111 Budapest, Táborhegyi 18/D Irinyi J. str. . 31/A strstr. www. infota. org info@infota. org info@ @infota. org 12 February, 2008 change of job/position in the enterprise new certificate/diploma attesting the acquisition/improvement of any competence new skills acquired How detailed should the data be? Risk of creating a huge bureaucracy!

Solved Issues 6 H-1037 Budapest, 1111 Budapest, Táborhegyi 18/D Irinyi J. str. . 31/A

Solved Issues 6 H-1037 Budapest, 1111 Budapest, Táborhegyi 18/D Irinyi J. str. . 31/A strstr. www. infota. org info@infota. org info@ @infota. org 12 February, 2008 Passport should be in electronic form and easily printable on paper IT knowledge should not be treated separately but be part of competences Personal data of employee should be detailed (but doubts about mother's name) Language of the passport Joining into the passport system, when the employment history has already started

To be done H-1037 Budapest, 1111 Budapest, Táborhegyi 18/D Irinyi J. str. . 31/A

To be done H-1037 Budapest, 1111 Budapest, Táborhegyi 18/D Irinyi J. str. . 31/A strstr. www. infota. org info@infota. org info@ @infota. org 12 February, 2008 Competence definitions and dictionary Position definitions and dictionary Skill definitions and dictionary Education level definitions and dictionary Integrate a language test service if required

Data protection issues – Solved 1! H-1037 Budapest, 1111 Budapest, Táborhegyi 18/D Irinyi J.

Data protection issues – Solved 1! H-1037 Budapest, 1111 Budapest, Táborhegyi 18/D Irinyi J. str. . 31/A strstr. www. infota. org info@infota. org info@ @infota. org 12 February, 2008 Login names (user IDs) are generated from personal data – unique The ID generation uses one way encryption – no one can decrypt the personal data Possibble use of double authentication (as common in electronic banking) Users can print their profile data at any time If a member cancels it’s membership the related records will be available only for statistical purposes and the personal data will be cleared The statistical fuctions use anonymous data

Data protection issues – Solved 2! If a member registers again the historic records

Data protection issues – Solved 2! If a member registers again the historic records will be recalled because the unique id. The personal data should be reentered again during the reactivation. H-1037 Budapest, 1111 Budapest, Táborhegyi 18/D Irinyi J. str. . 31/A strstr. www. infota. org info@infota. org info@ @infota. org 12 February, 2008

H-1037 Budapest, Táborhegyi str. 18/D www. infota. org info@infota. org 12 February, 2008 35

H-1037 Budapest, Táborhegyi str. 18/D www. infota. org info@infota. org 12 February, 2008 35

Kérdések? H-1037 Budapest, Táborhegyi str. 18/D www. infota. org info@infota. org 12 February, 2008

Kérdések? H-1037 Budapest, Táborhegyi str. 18/D www. infota. org info@infota. org 12 February, 2008 36 Dr. Kiss Ferenc kiss. ferenc@infota. org