Knowledge into Action A Digital Knowledge Strategy to

Knowledge into Action A Digital Knowledge Strategy to Transform Delivery of Care New Frontiers: Transforming Frontline Care through Technology DHI Event 29 th May 2014

Overview 1. Why is this important? 2. Where do we want to get to? 3. Where are we now? 4. Getting there. 5. How can you get involved?

Why is this important?

Digital Transformation “The future belongs to individuals, services, healthcare systems and regions who skilfully integrate digital into workflows and innovations. ” John Ovretveit, 2013 Director of Research and Evaluation, Karolinska Institute

Strategic Drivers Clinical priorities for e. Health - include • improved systems for clinical decision support; • improved education through technology enablement. 2020 Workforce Vision (Everyone Matters) “…Improve patient care and overall performance…by ensuring that everyone is supported to make the best use of new technology… and has fair and appropriate access to learning and development opportunities. ” Technology-Enabled Learning within e. Health Refresh “Point of care knowledge: Personalised and localised decision support integrated with NHSS clinical systems. ”

What will the future look like?

Knowledge Network for Health and Social Care.

Where are we now?

Stores and Silos 1. Information repositories rather than networks. 2. Professional and patient information separated. 3. Knowledge flow driven by professionals not patients. 4. Social care and NHS information stores separate. 5. Information from practice, research and experience separate.

Getting there….

Knowledge into Action for Scotland’s Health and Social Services Aim: • help practitioners to apply knowledge in the realities of day to day frontline practice. • embed use of knowledge in healthcare improvement. .

Knowledge into Action Model Actionable Evidence Decision Support Mobile Solutions Decisions & Actions Intelligence & Guidance Partners Knowledge into Action Support Person Clinical Information, Management Information, Research, Spread Data Learning Environment Knowledge Information Clinical & Patient Portals

Technology-Enabled Learning Action Plan 1. Proposed new element within Scottish Government e. Health Strategy Refresh 2. Cross-sectoral collaboration 3. Work Strand within Knowledge into Action

Proposed Outcomes: a) A holistic learning environment. Network of learning channels designed to reach people – health and social care staff, service users and carers - whenever and wherever they need knowledge, and whatever device they are using. • Point of care knowledge - decision support, mobile knowledge and learning. • Easy to navigate space that links learners to evidence, learning resources and improvement tools from different national providers. • Tools to support informal and social learning. b) Capacity and capability - across the system in using technology to learn, improve, and deliver new models of care.

Examples “The future is already with us – it is just not evenly distributed. ” William Gibson

Care Alerts/Reminders Care Alerts/Re

Sepsis App – NEWS, Screening

Next steps Scoping and analysis to September 2014: 1. Mapping national resources and systems. 2. Consultation and Design workshops: • Clinical Decision Support • Holistic Learning Environment. 3. Baseline analysis – current capabilities in using technology.

Summing up Future vision: 1. Converting knowledge into action at point of care to drive transformation to person-centred, communityfocused model of care. 2. Knowledge into Action setting direction for Technology Enabled Learning within e. Health Strategy Refresh. 3. “The future is already with us……. ”

Knowledge into Action A Digital Knowledge Strategy to Transform Care Processes New Frontiers: Transforming Frontline Care through Technology DHI Event 29 th May 2014