Knowledge Days 2020 Ex Libris Leganto Bridging the

Knowledge Days 2020 Ex Libris - Leganto Bridging the Gap – How to Drive Leganto Success on Campus Lisa Kammerlocher, E-Learning and Instruction Head, Arizona State University Leigh Wolf, Clinical Associate Professor, Arizona State University Betsy Post-Garza, Campus Engagement Manager Amy Liakopoulos, Manager of Campus Engagement

PROGRAM RESOURCES Our goal is to share the right resources with customers at the right EXPERIENCE time FACILITATED SELF GUIDED MATERIALS > COMMUNITY CONNECTIONS> > Campus Engagement Team • Your library will have a dedicated Campus Engagement Manager • We work as a team behind the scenes to put the right resources forward at the right time based on your needs • We work with all Leganto customers, so we know what has worked in the past Adoptio n Guide & • A 5 -step adoption strategy guide, including sample timelines and communication plans • Individual planning exercises and best practices for the library to review and incorporate in its planning Toolkit & Sample Bank Communit y Connectio ns & • Toolkits for specific promotional scenarios and opportunities. • Materials for recruiting for a pilot, training materials, surveys for evaluation, and more, written for instructors or • Connecting customers students as appropriate. based on unique needs • Examples of materials that have and challenges been adopted by other customers, including Lib. Guides, • Sharing case studies and presentations newsletters, posters, and more. • Connecting you with the ELUNA Leganto users group Success Story Sharing

Leganto: Best Practices & Success Engagement Make it a priority from the start. Goals Establish SMART goals. Team Partners Success Assign roles & responsibilities. Work with 1 -3 partners outside of the library. Cleary define success for YOUR team. Timeline Messaging Campus Engagement Draft your plan and timeline. Make messages personal, relevant, and succinct. 3 Reach out to your CEM for assistance and support.

Campus Engagement: Key Questions for a Successful Rollout • Formalizing Your Launch Team & Partnerships: • Who will be responsible for project planning? • Who will manage your outreach and marketing strategies? • Who will manage workflows? • Who will manage user training materials, activities, and sessions? • Defining Success: • Regarding Leganto adoption, where would you like your institution to be one year from now? • What needs to take place during the initial rollout phase in order to achieve this definition of success? • Are goals SMART (Specific, Measurable, Attainable, Relevant, Time-bound)? 4

Campus Engagement: Key Questions for a Successful Rollout • Project Planning: • Launch: Will your launch be a small pilot program, a full campus campaign, or something in-between? • List Management: Will instructors build their own lists? Will library staff build lists? Will library staff initially build lists and later train instructors to build their own lists? • Branding: How will Leganto be presented to your institution? As a new system? As a resource list tool connected to the LMS? • Messaging: • What do you want this audience to know? • Why is this information relevant? • What do you want this audience to do? • Which communication channel(s) will you use to reach your target audience? • Who can you partner with to share this message with your target audience? 5

Leganto: Creating Community • Library perspective: Briefly describe your rollout strategy. Who were your key partners? • Library perspective: What was your relationship with teaching faculty prior to using Leganto? How has it changed? • Professor perspective: What was your relationship with the library prior to using Leganto? How has it changed? How did you hear about Leganto? • What are 1 -3 primary benefits of using Leganto that can be shared with instructors and students? 6

Leganto: Having an Impact • Which initiatives has Leganto supported at your institution? How did you form these connections? • Has Leganto changed the way you work with your LMS? • What are your recommendations for libraries that are having to reach out to faculty while working remotely? 7

Thank you! amy. liakopoulos@exlibrisgroup. com betsy. post-garza@exlibrisgroup. com