KM in Singapore Knowledge Based Economy n One

KM in Singapore

Knowledge Based Economy n One in which the production, distribution and use of knowledge are the main drivers of growth, wealth creation, and employment for all industries. OECD (1996)

Moving Towards KBE n Singapore introduced KM initiatives in public and private sectors n Local universities introduced new programs for information and knowledge professionals to support the KM initiatives

Education Level (2002)

Global Information Technology Report n measure the degree of preparation of a nation to participate in and benefit from ICT developments

Innovation- Gross Domestic Expenditure on R&D as a % to GDP (GERD) n n n Taiwan Singapore Hong Kong 1. 98% 1. 80% 0. 36% Hong Kong Institution of Science (HKIS) , 2000

E-Government n The vision is to be a leading e. Government to better serve Singapore and Singaporeans in the new knowledge-based economy 2000 Singapore Government

Asian Most Admired Knowledge Enterprises (MAKE) n n n Japan (Kao, Nissan Motor, Toyota Motor) Taiwan (Taiwan semiconductor) S. Korea (POSCO, LG Electronics, Samsung, SDS) Singapore (Singapore Airlines) India (Eureka Forbes, Wipro, TCS, Infosys)

Ministry of Manpower n n n Manpower planning and skills development Managing foreign manpower Promote quality workplace

Blended KM Approach n n Able to see the “whole” from strategic planning People elements- motivation, system thinking, change management and organization restructuring Process elements- process redesign and improvement Technology elements- enabling IT infrastructure

Influence of Australia Knowledge Management Model (AS 5037)

KM Conference and Workshop n Re-Assessing the Performance of KM as a Functional Business Tool, Jul 2006 n Strategic Law Firm Management Using Best Practice, Aug 2006 n Knowledge Management Asia 2006 , Asia's largest knowledge management conference, Nov 2006

Observations n n Singapore government’s vision towards a knowledge based economy & e-government has prepared the ground for KM Singapore organizations are more receptive to KM Early KM initiatives were IT led, such as document management systems KM is moving towards a more balanced approach