KIND OF VERBAL AND NON – VERBAL AND THE FUNCTION Our Personal : ü Nurjanah ü Sasha Kusuma Azzahra
What is communication? Communication is simply the act of transferring information from one place to another.
The different categories of communication include: • Spoken or Verbal Communication: face-toface, telephone, radio or television and other media. • Non-Verbal Communication: body language, gestures, how we dress or act - even our scent.
Verbal Communication Non-Verbal Communication
What is Verbal Communication? Not only do we have language, but we also have the technology that enables us to communicate with one another no matter the physical distance.
Why is Verbal Communication Important? We use verbal communication to inform, vof our needs or to impart knowledge. v Clarification is a key component of verbal communication. v we do not articulate ourselves clearly, or our words or actions are misconstrued. v helps to clarify misunderstandings and provides missing information.
Types of Verbal Communication 2 Majors Verbal Behaviors : v written communication refers to the process of conveying a message through the written symbols. v oral communication is the process of expressing information or ideas by word of mouth.
Functions of Verbal Communication 6 Functions Verbal Behaviors : qsharing meaning q shaping thought q naming q performing action q crafting conversation q managing relationships
What is Non-Verbal Communication? which can affect people’s perceptions and exchanges in subtle but significant ways.
Why is Non-Verbal Communication Important? to express emotions, communicate interpersonal relationships, support verbal interaction, reflect personality and perform rituals, “such as greetings and goodbyes. ”
Types of Nonverbal Communication 5 Major Nonverbal Behaviors : v gaze v intonation v timing v hand movements v facial expression and head position v gestures and hand signals
Functions of Nonverbal Communication 5 Functions Nonverbal Behaviors : Ø reinforcemen Ø subtitution Ø contradiction Ø accentuation Ø regulation
CONCLUSION Verbal communication is using words, either spoken or written. Communication is the most widely used in human relationship. Through their express emotions, thoughts or ideas, convey facts, data, and information then explain it, exchanging feelings and thoughts, are arguing and fighting. Non-verbal communication have an important role in verbal communication, because it can reinforce and streng then the intent in conversation